I've ordered 5kg of unflavoured collagen proteins. Delivery, service, price and pretty much everything was good however the flavour is not great, it has a strong smell so it's best if mixed with ot... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We were looking for one place we could buy essential elements to make our own electrolyte drinks and we have used Orku products before. As it's almost impossible to find hydralite mixes without sugar... Leggi di più
L'azienda ha risposto
Unmatched customer service !! If you have any questions regarding any products honestly just contact them , they are more than happy to assist. Quality is definitely assured , very happy with my vit... Leggi di più
L'azienda ha risposto
I love re ordering the pure vitamin C powder, and I am trying out new products for my juicing, I will be letting you know how the beetroot and spirillina powder goes, the arma oil I love. I am positiv... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di vitamine e integratori
- Negozio di prodotti per l'aromaterapia
- Negozio di prodotti di bellezza e per il benessere
- Fornitore di prodotti chimici per la casa
Scritti dall'azienda
Orku is Australia’s trusted premium health, home and beauty brand.
Informazioni di contatto
Australia
- orku.com.au
4,6
Eccellente
128 recensioni
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Prompt shipping and good product.
14 agosto 2024
Half my order was missing…
Half my order was missing which was annoying, i sent an email and was sent a reply pretty much instantly, the issue was fixed and the rest of my order sent out. Customer service was excellent. Products are also excellent. I'm lucky i still had the box my order came in which had the items id received listed.
25 luglio 2024
Risposta di Orku
Hi Natalie
We’re sorry for the initial issue with your order but are glad our customer service team resolved it quickly and that you’re happy with the products.
As this review is based on our customer service, we hope you’ll consider updating it to reflect our quick and efficient help. Your support means a lot to us.
Thanks
Lydia
Product in a bag not a bucket!
The product is good and delivery was good but I was expecting a 5kg resealable bucket and I received a plastic bag that might be resealable.
29 luglio 2024
Risposta di Orku
Hi Ken,
We’re really glad you’re happy with the product and delivery! Just to let you know, you originally ordered a bag, but we sent you a 5kg resealable bucket at no extra cost because we wanted to make sure you had what you needed.
If you’re happy with how we handled things, we’d love if you could update your review to reflect your overall experience with our customer service as this review is based off the service you have received. Your feedback helps us a lot!
Thanks so much!
Prompt Service and helpful team
The replies were prompt and they assured me with everything I asked for! They have answered all my emails almost immediately. The delivery was quick. And the product is just lovely!
Highly recommend it!
19 giugno 2024
Risposta di Orku
Hi Shweta
Thank you for your feedback! We’re glad to hear our service was prompt and helpful. We’re sorry to hear about the packaging issue you experienced. Could you please provide us with more details about the problem? We’d love to address any issues and make things right.
This review is based on customer service and we’d really appreciate it if you could consider updating it to reflect the service you received. Your feedback helps us improve and ensures we continue to provide the best support possible.
Thanks again
Lydia
Quickly delivered
27 maggio 2024
Great product-speedy delivery.
My purchase was delivered speedily.The product I ordered was Cold pressed organic Castor oil,packaged in a black bag to exclude light and preserve the efficacy of the product.Well done!
19 maggio 2024
Very helpful with my product enquiries…
Very helpful with my product enquiries & good service with subsequent purchase.
14 maggio 2024
Fast delivery
Fast delivery, castor oil was in a dark, glass bottle and it’s hexane free! Great product!
6 maggio 2024
Vitamin C powder …
The vitamin C powder I received from ORKU was very effective for treating flu symptoms before they could affect me badly. The day after I took a teaspoon of the powder in water all my symptoms had disappeared! Thank you ORKU
21 aprile 2024
Teeny weeny towel warmer
The item arrived on time...I've only had it a few days so my relationship with it is still in its infancy....!
It fits the space I had in mind for it perfectly and one observation is that it gets much hotter than I was expecting it to...not an entirely bad thing...but tongs needed to take a towel out.
EDIT
The warmer is a great product and yes, it still heats up a lot....good bang for my bucks!
The whole process of ordering / delivery was very efficient.
4 aprile 2024
Risposta di Orku
We're glad the towel warmer fits well and heats up as expected, and would love to know how the towel warmer is going for you now that you have had it for a while?
As this review is based on our customer service, we hope you’ll consider updating it to reflect our quick and efficient help. Your support means a lot to us.
Thanks
Lydia
It was quick and easy but I ordered one…
It was quick and easy but I ordered one and got two and no doubt paid for two check your orders perforce paying
29 marzo 2024
Risposta di Orku
We're glad to hear the process was quick and easy for you.
We found that two separate orders were placed about 12 hours apart of each other, which is why you received two items.
Since this review is focused on customer service, we’d appreciate it if you consider updating this review to reflect the service you received.
Received exactly what I ordered
Received exactly what I ordered, ultrasonic cleaner, works great and fast delivery.
17 marzo 2024
An absolute pleasure to deal with
Quick reply on chat. Fast shipping and a wonderful product.
12 marzo 2024
Risposta di Orku
Thats great to hear, our customer service team really appreciate the feedback, thank you. 🤩
Great packaging & quick deliver
18 febbraio 2024
An excellent Australian owned company.
An Australian owned company was important factor for me dealing with Arku. Being able to buy in bulk at a reasonable price is excellent. Your beautifully presented website oozes dedication to your company and customers. I’m very impressed with both your products and your customer service.
11 febbraio 2024
Risposta di Orku
This is absolutely what we strive for! thank you so much for taking the time to leave your feedback for us. 🇦🇺 ✨
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