ORIGIN PC Recensioni 547

I was eyeing the Neuron 3500X ready-to-ship system (RTS 9010073) with the RTX 5090 and Ryzen 9 9950X3D, but had a couple quick questions before ordering during the holiday sale.
Hopped into live chat this morning and got connected with Bryant almost instantly. He was awesome—super polite, knowledgeable, and answered everything clearly without any sales pressure:

Confirmed RTS units are brand new (not pre-owned), pre-built for that super-fast 1-3 day shipping.
Explained that I can't customize them before shipping (they're preset), but adding more RAM/storage after arrival is totally fine.
Let me know the current sale pricing doesn't have a firm end date, but usually changes at the start of a new month.

The whole chat was quick, helpful, and left me feeling great about pulling the trigger on the order. Big thanks to Bryant for the excellent service and the Happy Holidays wishes!

Jay F was amazing help with letting me know when my order has issues, what it looked like and when it got updated!

I’ll be honest: this purchase didn’t go perfectly from start to finish. I ran into some initial payment issues during checkout, and the shipping experience with UPS was extremely frustrating. The system was delayed, went days without tracking updates, and ultimately showed up unexpectedly.

That said, I’m leaving this as a 5-star review for Origin PC because of how they handled everything that was in their control.

Jake and the Origin team stayed in constant communication, took my concerns seriously, and never once tried to dismiss or minimize the situation. They escalated appropriately, explained the process clearly, and reassured me that I was fully covered no matter how things turned out.

When you’re making a high-end purchase like this, issues can happen. What matters is how a company responds and Origin absolutely showed they stand behind their customers. Despite the hurdles, I would still recommend Origin PC based on their professionalism, transparency, and customer support.

I really enjoyed the user friendly website while customizing my pc, but what really stood out was their customer service. I had an issue with my payment and they were patient while I got everything situated. They stayed in contact with me both through email and phone calls. I haven’t open the PC yet, as it is a Christmas gift, but they have a warranty program which is ultimately why I chose to purchase a PC through Origin.

Excellent configurator, top-quality components, great value. Customer support via Eddy H. answered my questions and sealed the deal. Thank you!

The ORIGIN PC EON16-S V2 is a total beast. It’s built with the best "big stats" you can get right now, featuring a top-of-the-line Intel i9 processor and the new RTX 5070 Ti graphics card. Everything looks incredibly smooth on the 300Hz screen, which is a massive advantage for competitive gaming. Plus, with a huge 48GB of RAM and 4TB of storage, you’ll have plenty of power for heavy school projects and enough space to download your entire game library without ever hitting "delete."

Beyond the hardware, the experience was great because of the people. Eddy Hernandez provided excellent customer service and made sure everything was handled perfectly. It’s a high-end investment, but with specs this good and support from someone like Eddy, it’s a machine that will easily last you through graduation and beyond.
What truly elevated the experience, however, is the world-class support behind the hardware. Eddy Hernandez provided excellent customer service, ensuring a seamless, professional process. It is rare to find a machine with this level of raw power backed by a representative who is so dedicated to the customer experience. Between the top-tier specs and Eddy's fantastic support, the EON16-S V2 is a 10/10 recommendation for anyone who demands the best.

The customer service rep that I spoke to "Odette N" was absolutely brilliant and was of a great help to me. Keep up the good work!!

Odette was super patient and understanding helping me during the billing process. Oliver also helped me yesterday to answer questions regarding billing. Both representatives put my worries at ease!

Odette was a rock star and she deserves a raise! She was able to help me by getting my order linked to my account, and thereby prevented me from going into a full blown panic attack while trying to get some things done to file my taxes for my small business.

Customer serivice is top teir. Quick response and very good information and knew what he was talking about when it comes to desktops. Thanks, again Flex.

I ordered my second PC from Origin 3 years after my first because the experience was so good. I wanted to keep the first one for use with my car sim rig exclusively and get well rounded PC built for house use and gaming only. I reached out to their sales team and could not be happier with my experience in their help building the correct products I would need to achieve my goals. I made the order Nov. ‘25 and received it Dec. ‘25. Happy to have two beasts as my PC’s in my house. Both are perfectly suited for what they are being used for. Reach out to the sales team and they can help to point you in the right direction.

It was a great experience. Pricing was very fair especially with the current market on some items so that was a ++ It was very quickly built and shipped with zero issues. Only thing I wish is if there was more options for them to tweak windows and do some adjustments like oc or tuning for specific uses but that’s ok I can just takes me a lot longer mainly due bc of time work and family haha I highly recommend Origin and trust there team thanks for the great pc!

After working with Origin I will never have to find a new place for computers again. These folks are just the best. Great prices for high quality builds and stellar personalized service. Oliver was attentive, quick to respond, and keep me in loop on progress of my order during the build process.

Jay did a great job keeping me informed of my build starting a day after I placed my order. The main reason I went with Origin was for the personal support I hoped to receive and he came through. I received it well before the promised completion date and haven't had a single issue to date. I'd buy from origin again in a heartbeat. Thanks Jay!

Great experience configuring my new gaming computer and great support and follow-up from Oliver (not that I needed anything, no issues, but he kept me up to date on progress and what to expect). It shipped far faster than the original date as well, which was great.

Flex was the live agent I chatted with, and he was very acommodating and helpful. Answered my questions quickly.

I’ve just purchased a custom-built computer from Origin, and this is my fourth computer from OriginPC (my first purchase, and the other three were gifts). Basically, I went into this knowing what to expect, and after my last three rigs, I had no doubt I’d be happy. That being said, I didn’t expect to be so impressed. My expectations were exceeded far beyond what I had anticipated, for many reasons. The machine was built perfectly. I’d go so far as to say that the technicians and engineers are artisans of their craft. The rig performs flawlessly right out of the box, and the attention to detail is evident. The machine arrived earlier than estimated, was carefully packed, and customer service was engaging and responsive.

I worked with Oliver, and he was exceptional. He kept me posted on updates throughout the process, and was incredibly responsive. I only had 1 or 2 questions along the way, but he got back to me very quickly.

I’m delighted with the result, and after this experience, I guarantee that I’ll be returning for future purchases. Highly recommended.

I love my new Neuron. Jay made sure I was kept in the loop and answered my questions promptly. It's my first time I have special built a machine and I am glad I did it with Origin.

Website was easy to use and delivery was much faster then the original estimate. PC was very well packaged and secure. All top end parts. Would absolutely recommend to my friends.