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Scopri cosa dicono le persone

Valutata 4 stelle su 5

The product smells very nice, in a pretty glass bottle and reminds me of trips to North Africa. Reasonably priced. It would be good if they could offer samples of perfumes. The only negative was tha... Leggi di più

Valutata 5 stelle su 5

Can’t believe how great Smoky wood is, it’s my out go fragrance now, I’ve never had so many people ask me what I have on. Perfectly delivered on time and great packaging the box itself looks very clas... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ease of ordering and quick delivery, ordered following review on Facebook, only had quick spray inside house, have not yet tried outside but nice woody smell. Made up with purchase very reasonably pri... Leggi di più

Valutata 1 stelle su 5

Pretty sure it's a scam Order via debenhams marketplace and order has not arrived and tracking is not updated I response to their reply of they'd do everything to help. They said they had posted... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di cosmetici e profumi

Scritti dall'azienda

At Opulensi, we offer premium perfumes 🧴, home fragrances, incense, air fresheners, and beauty cosmetics 💄… at the best prices 💰… Fast delivery 🚚... latest trending best sellers.... We have something for everyone. From designer brand bestsellers to artisan, cult, and niche lines. Authorized resellers of world-leading brands. Offering the most exquisite range of perfumes, beauty, and cosmetics 💅 at attainable repeatable prices. From world-famous brands such as Lattafa, Armaf, Ard Al Zaafran, and many more 🌟. Attainable luxury fragrances that are unlikely to be found on the high street.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

69 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 8% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,3

Tutte le recensioni

(69)

32 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

The product smells very nice

The product smells very nice, in a pretty glass bottle and reminds me of trips to North Africa. Reasonably priced. It would be good if they could offer samples of perfumes. The only negative was that they hadn't packaged it very well. It was just in a cardboard box with nothing around it to hold it still in transit and some of the perfume had escaped as its lid had come off during its journey to me. Lucky the bottle had not broken.

23 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Pretty sure it's a scam

Pretty sure it's a scam

Order via debenhams marketplace and order has not arrived and tracking is not updated

I response to their reply of they'd do everything to help. They said they had posted the item. It hadn't been posted. They said they'd do everything to help the customer, yet 0 contact from them

7 agosto 2026
Non scritta su invito
Logo di Opulensi

Risposta di Opulensi

Hi, No scam lol..we are verified sellers for years, and authorised partners. Sorry to hear you had trouble with your order. If you reach out to us via marketplace message or to our customer support we will try our best to assist. Sometimes courier tracking and logistics issues doe happen, unfortunately, but we are always at hand to resolve the problem.

Valutata 5 stelle su 5

Can’t believe how great Smoky wood is

Can’t believe how great Smoky wood is, it’s my out go fragrance now, I’ve never had so many people ask me what I have on. Perfectly delivered on time and great packaging the box itself looks very classy but honestly any man out there should be trying this.

1 agosto 2026
Non scritta su invito
Logo di Opulensi

Risposta di Opulensi

What a superstar review. We have greatly appreciate you support and glowing feedback..so blessed to have you as a customer. Even more happy that Anfar Smoky Wood makes you feel what you are..Perfect! Much love from everyone at Opulensi and look forward to serving you again.

Valutata 1 stelle su 5

I don't understand how it is so very…

I don't understand how it is so very difficult for someone to pack up and ship a perfume.

Ordered via Debenhams, messaged and commented on Instagram and Facebook, still uploading just flat out ignoring me, never had any contact.

Ordered on the 30th of May, it's now the 12th of June, they sent Debenhams tracking this Monday reckoning they had posted it, tracking has shown it was only just dispatched yesterday on the 11th.

Incredibly useless and rude service, how hard is it to just contact someone?! I will never bother again, who knows if this will even turn up, but I'm sure as heck not paying for it.

12 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Ease of ordering and quick delivery

Ease of ordering and quick delivery, ordered following review on Facebook, only had quick spray inside house, have not yet tried outside but nice woody smell. Made up with purchase very reasonably priced, just hope it lives up to review of longevity.

14 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

scammers!!!

The product has not been delivered, they do not respond to emails and messages. I received an email asking me to post a review of the products, but which ones? I placed an order on 07.03.2026, today is 08.04.2026, the product is not there. I am very disappointed in the store's attitude towards buyers, ignoring them. At first I even wanted to offer cooperation, but with such a policy and attitude it is a nightmare. I do not recommend it!

7 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Non-existent customer care

I received a wrong item. I’ve sent emails to customer care and they couldn’t bother replying.
Today , I got a email asking for a review and they’ve never addressed the issue. Still waiting to hear back from them and nothing.
AVOID this and find a better place to buy.

17 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Worst shopping experience

Bought something in Debenhams but sold by Opulensi
Opulensi Customer service never answer
Trying to return something for a month
Managed to send it back speaking with Debenhams customer service
Still waiting for my refund

27 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

SCAM

This website is a scam. Item wasnt sent but money taken. Do not order from this website. Refund still has not been received.

4 dicembre 2025

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