Onyxodds Recensioni 

194
•
TrustScore 3.5 su 5

3,5

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I had a promo code for new customer that would match $100 in free picks when you spend $10. I signed up but nowhere in the signup process was there a place to enter the code. I contacted customer serv... Leggi di più

Valutata 2 stelle su 5

I HAVE BEEN USING ONYX ODDS FOR A COUPLE YEARS NOW NEVER HAD ANY SERIOUS ISSUES UNTIL TODAY 09/15/2026 I DID A REFERRAL FOR $111 BUT I DIDN'T GET MY $111 I HAVE REACHED OUT TO THEM SEVERAL TIMES AND T... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Onyxodds has been nothing short of impressive. Their customer service is genuinely top‑tier quick to respond, always helpful, and consistently available when I need support. What really sets them apar... Leggi di più

Valutata 5 stelle su 5

The customer support team is very helpful. They were able to resolve my issue within a day. The person that helped me was Christian. The Onyx app is easy to navigate and use but the UI/UX experience c... Leggi di più


Informazioni di contatto

Informazione importante

3,5

Nella media

TrustScore 3.5 su 5

194 recensioni

5 stelle
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3 stelle
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Non risultano inviti alla recensione recenti

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Ha risposto al 70% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

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3,5

Tutte le recensioni

(194)

149 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

The customer support team is very…

The customer support team is very helpful. They were able to resolve my issue within a day. The person that helped me was Christian. The Onyx app is easy to navigate and use but the UI/UX experience could be improved. It’s not as modern as other similar apps. Overall a great platform with generous sign up bonuses! The excellent customer support stands out above the competitors.

17 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Bait and Switch

On 6/13/2026 I funded $500 into a new account on Onyx Odds. I then placed a wager for Minnesota Gopher Football to beat the odds of winning 3.5 games. The wager was accepted and we were all set.

Later on 6/16/2026, I checked back and it appeared that Onyx Odds removed the wager and cancelled the bet. They then "refunded" the $500 to my account. The issue is that they will not let me pull out the $500 into my bank account unless it's played through different bets with odds of -500 or greater.

This is clearly a bait and switch example of them receiving my money for a bet, then cancelling the bet, then making me bet on other bets that I do not want to place instead of just allowing me to pull out my money and transfer it to my bank account. They are claiming they are hiding behind the "sports Prediction Rules" and "Sweepstakes Rules" and not allowing me to fund my money to my bank account.

13 giugno 2026
Non scritta su invito
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Risposta di Onyxodds

Hi Reece, we're sorry to hear about your experience. We've sent a private request for your account details so we can look into it directly and make things right. If you can email us at support@onyxodds.com with your account info, we'll get this resolved as quickly as possible.

Valutata 5 stelle su 5

Consistency of keeping up with all…

Consistency of keeping up with all major sports and displaying them for us to get a piece of the action. Your extra features are very clear to view 👌. And the support is very swift when called upon. The payouts could be a little faster but I'm sure you all will get better with time. Keep up the great work

14 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Top of the Game in Customer Service AtLeast

I don't know much about the app because I just signed up, but I do no that their customer service is how the rest of the game should be . They were quick to respond back, very clear with instructions on how to fix my issue , and very patient as well.. it's just a better feeling when u know they got your back..
Shot Out To LESLIE... the awesome one who helped me

13 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Huge scam

Huge scam, once you start winning they don’t want to pay you out and claim your redemption is taking time to review. Stay away

12 giugno 2026
Non scritta su invito
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Risposta di Onyxodds

Hi Stephon, we're sorry to hear about your experience. We've sent a private request for your account details so we can look into it directly and make things right. If you can email us at support@onyxodds.com with your account info, we'll get this resolved as quickly as possible.

Valutata 1 stelle su 5

You can win all day, but it’s hell getting paid

OK, so I signed up for the promo. Everything look good at first. The second bet I hit for 300 on a parlay. I think it was two more tries after that. I hit 170. I’m now on day five since I requested a withdrawal and haven’t received a penny. There is nobody to call. All you can do is email and I’m pretty sure that it’s just AI responding. I could be wrong on that yeah anyway I had to give it a one, but if I could, I would’ve gave it a zero. My username is. Bellarae if anybody from Onyx read this, I would love my money lol. I wish I could pin an attachment of an actual email of one of them responding. I kid you not it actually said the word scam in the subject.

7 giugno 2026
Non scritta su invito
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Risposta di Onyxodds

Hi Brad, we're sorry to hear about your experience. We've sent a private request for your account details so we can look into it directly and make things right. If you can email us at support@onyxodds.com with your account info, we'll get this resolved as quickly as possible.

Valutata 1 stelle su 5

do not talk to their support they will ban you for no reason

I BOUGHT IN AND MESSAGED SUPPORT ASKING IF MY BET WOULD WIN AND EXPLAINED I SPENT THE LAST OF MY MONEY AND THEY BANNED ME AND REFUSED A REFUND I CAN DO WITH MY MONEY WHATEVER I WANT ITS NOT LIKE IM POOR HOW DARE YOU THIS ISNT THE FIRST SPORTBOOK/SWEEPSTAKES CASINO THATS SCREWED ME OVER. YOU WILL REGRET THIS

2 giugno 2026
Non scritta su invito
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Risposta di Onyxodds

Hi Will, we're sorry to hear about your experience. We've sent a private request for your account details so we can look into it directly and make things right. If you can email us at support@onyxodds.com with your account info, we'll get this resolved as quickly as possible.

Valutata 5 stelle su 5

Reported a glitch that lead to a bad…

Reported a glitch that lead to a bad slip being mean. It was handled with speed and professionalism. Have not had any problems with customer support. That have a great and active discord as well.
The app has some problems but they are actively updating and working on it.

OnyxOdds
Grade A+ company.

28 maggio 2026
Non scritta su invito
Valutata 4 stelle su 5

Onyxodds is the place to bet.

This is a great Sports betting app. I play this almost everyday. Few problems like lags(freezing) and some player props are unpickable for the game. Overall though, Onyxodds is the best sports betting app to me today. Where I live

26 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

THE BLACKJACK IS GUARANTEED RIGGED. GATHERED DATA ..

They have mini games that are rigged .. it's ridiculous obvious. Played Blackjack and in 400 hands the dealer started with the advantage ie dealer showing 10 and player has 13.. 341 times. Raise your bet and it increases loss percentage. Notice patterns that are signs it's rigged. Collected data from a couple buddies as well. Almost the exact same statistics. It's unfortunate because the sportsbook is decent. They don't have a loyalty program and the boosts are small and typically 1 .. 15% boost. Once I was able to verify through the numbers they're operating rigged blackjack.. it made the whole product junk.
I had unintentionally hit on a 20. Asked for at least that back and nope.

18 maggio 2026
Non scritta su invito
Logo di Onyxodds

Risposta di Onyxodds

Hi Jason, we're sorry to hear about your experience. We've sent a private request for your account details so we can look into it directly and make things right. If you can email us at support@onyxodds.com with your account info, we'll get this resolved as quickly as possible.

Valutata 4 stelle su 5

Just my two cents

I really enjoy using this platform, one of my issues is when the odds change they need to reflect in real time not when you try to place the wager. Other than that, I enjoy using there platform.

18 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

I just had a few quick questions

I just had a few quick questions. So I reached out to support by Email and Justin was very professional and he responded back in a very timely manner. I appreciate it so much. I am in customer service as well and this type of response goes far when clients feel like they have some kind of access to you.

12 maggio 2026
Non scritta su invito
Valutata 3 stelle su 5

Tried to collect from two wins($24.30)

UPDATE:(They gave me my $10 back)Tried to collect from two wins($24.30), couldn't withdraw & they closed my account.
They wouldn't even return my 10 bucks. I had almost $50 in Onyx money. All I did is try to redeem to get some gas money. There's many other apps, I would use besides this one.
Steer clear, you're not going to be able to withdraw funds. Horrible customer service: (

10 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

They do paid it just take like one or two weeks Max.

They paid me....everyone I gave them one Star. Today they paid me. It just take one or two weeks Max. Trust me they Will pay you as long as you ARE sending emails AND been on top of it. Do it every two or three DAYS don't over do it. They Will pay you 💯😭 I love you onyxodds I'm so sorry lmfao

8 maggio 2026
Non scritta su invito

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