I had a promo code for new customer that would match $100 in free picks when you spend $10. I signed up but nowhere in the signup process was there a place to enter the code. I contacted customer serv... Leggi di più
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I HAVE BEEN USING ONYX ODDS FOR A COUPLE YEARS NOW NEVER HAD ANY SERIOUS ISSUES UNTIL TODAY 09/15/2026 I DID A REFERRAL FOR $111 BUT I DIDN'T GET MY $111 I HAVE REACHED OUT TO THEM SEVERAL TIMES AND T... Leggi di più
L'azienda ha risposto
Onyxodds has been nothing short of impressive. Their customer service is genuinely top‑tier quick to respond, always helpful, and consistently available when I need support. What really sets them apar... Leggi di più
The customer support team is very helpful. They were able to resolve my issue within a day. The person that helped me was Christian. The Onyx app is easy to navigate and use but the UI/UX experience c... Leggi di più
Informazione importante
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 70% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
THE BEST ODDS AVAILABLE WHEN CREATING…
THE BEST ODDS AVAILABLE WHEN CREATING PARLAYS & COOKING SLIPS !!!
EXCELLENT PLATFORM THE ABSOLUTE BEST IN…
EXCELLENT PLATFORM THE ABSOLUTE BEST IN GAME PREDICTION MARKETS
The customer support team is very…
The customer support team is very helpful. They were able to resolve my issue within a day. The person that helped me was Christian. The Onyx app is easy to navigate and use but the UI/UX experience could be improved. It’s not as modern as other similar apps. Overall a great platform with generous sign up bonuses! The excellent customer support stands out above the competitors.
Bait and Switch
On 6/13/2026 I funded $500 into a new account on Onyx Odds. I then placed a wager for Minnesota Gopher Football to beat the odds of winning 3.5 games. The wager was accepted and we were all set.
Later on 6/16/2026, I checked back and it appeared that Onyx Odds removed the wager and cancelled the bet. They then "refunded" the $500 to my account. The issue is that they will not let me pull out the $500 into my bank account unless it's played through different bets with odds of -500 or greater.
This is clearly a bait and switch example of them receiving my money for a bet, then cancelling the bet, then making me bet on other bets that I do not want to place instead of just allowing me to pull out my money and transfer it to my bank account. They are claiming they are hiding behind the "sports Prediction Rules" and "Sweepstakes Rules" and not allowing me to fund my money to my bank account.

Risposta di Onyxodds
Great customer service and they make it…
Great customer service and they make it easy to talk to. Highly would recommend this sportsbook if you like quality service
Consistency of keeping up with all…
Consistency of keeping up with all major sports and displaying them for us to get a piece of the action. Your extra features are very clear to view 👌. And the support is very swift when called upon. The payouts could be a little faster but I'm sure you all will get better with time. Keep up the great work
Top of the Game in Customer Service AtLeast
I don't know much about the app because I just signed up, but I do no that their customer service is how the rest of the game should be . They were quick to respond back, very clear with instructions on how to fix my issue , and very patient as well.. it's just a better feeling when u know they got your back..
Shot Out To LESLIE... the awesome one who helped me
Huge scam
Huge scam, once you start winning they don’t want to pay you out and claim your redemption is taking time to review. Stay away

Risposta di Onyxodds
You can win all day, but it’s hell getting paid
OK, so I signed up for the promo. Everything look good at first. The second bet I hit for 300 on a parlay. I think it was two more tries after that. I hit 170. I’m now on day five since I requested a withdrawal and haven’t received a penny. There is nobody to call. All you can do is email and I’m pretty sure that it’s just AI responding. I could be wrong on that yeah anyway I had to give it a one, but if I could, I would’ve gave it a zero. My username is. Bellarae if anybody from Onyx read this, I would love my money lol. I wish I could pin an attachment of an actual email of one of them responding. I kid you not it actually said the word scam in the subject.

Risposta di Onyxodds
Customer support is great
Customer support is great, incredibly helpful. They resolved my deposit issue. Bonuses are great. And I’ve been able to withdraw successfully.
do not talk to their support they will ban you for no reason
I BOUGHT IN AND MESSAGED SUPPORT ASKING IF MY BET WOULD WIN AND EXPLAINED I SPENT THE LAST OF MY MONEY AND THEY BANNED ME AND REFUSED A REFUND I CAN DO WITH MY MONEY WHATEVER I WANT ITS NOT LIKE IM POOR HOW DARE YOU THIS ISNT THE FIRST SPORTBOOK/SWEEPSTAKES CASINO THATS SCREWED ME OVER. YOU WILL REGRET THIS

Risposta di Onyxodds
Reported a glitch that lead to a bad…
Reported a glitch that lead to a bad slip being mean. It was handled with speed and professionalism. Have not had any problems with customer support. That have a great and active discord as well.
The app has some problems but they are actively updating and working on it.
OnyxOdds
Grade A+ company.
Onyxodds is the place to bet.
This is a great Sports betting app. I play this almost everyday. Few problems like lags(freezing) and some player props are unpickable for the game. Overall though, Onyxodds is the best sports betting app to me today. Where I live
THE BLACKJACK IS GUARANTEED RIGGED. GATHERED DATA ..
They have mini games that are rigged .. it's ridiculous obvious. Played Blackjack and in 400 hands the dealer started with the advantage ie dealer showing 10 and player has 13.. 341 times. Raise your bet and it increases loss percentage. Notice patterns that are signs it's rigged. Collected data from a couple buddies as well. Almost the exact same statistics. It's unfortunate because the sportsbook is decent. They don't have a loyalty program and the boosts are small and typically 1 .. 15% boost. Once I was able to verify through the numbers they're operating rigged blackjack.. it made the whole product junk.
I had unintentionally hit on a 20. Asked for at least that back and nope.

Risposta di Onyxodds
Just my two cents
I really enjoy using this platform, one of my issues is when the odds change they need to reflect in real time not when you try to place the wager. Other than that, I enjoy using there platform.
Great promotions Fast Customer Service
Great promotions. Fast customer service. Reliable interface that works on iPhone.
I just had a few quick questions
I just had a few quick questions. So I reached out to support by Email and Justin was very professional and he responded back in a very timely manner. I appreciate it so much. I am in customer service as well and this type of response goes far when clients feel like they have some kind of access to you.
Tried to collect from two wins($24.30)
UPDATE:(They gave me my $10 back)Tried to collect from two wins($24.30), couldn't withdraw & they closed my account.
They wouldn't even return my 10 bucks. I had almost $50 in Onyx money. All I did is try to redeem to get some gas money. There's many other apps, I would use besides this one.
Steer clear, you're not going to be able to withdraw funds. Horrible customer service: (
They do paid it just take like one or two weeks Max.
They paid me....everyone I gave them one Star. Today they paid me. It just take one or two weeks Max. Trust me they Will pay you as long as you ARE sending emails AND been on top of it. Do it every two or three DAYS don't over do it. They Will pay you 💯😭 I love you onyxodds I'm so sorry lmfao
I still haven't received my money if it…
I still haven't received my money if it don't come soon I'm going to sue them my brother is a lawyer and I'm not putting up with this crap makes no sense to me
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