SCAM! Do not order from this junk site. Literally sent me NANDOS marinade and one pack of a cold meat when I ordered several cold meats and several bottles of a totally different marinade! Ruined my b... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Made a very large order. And became concerned after reading a few negative comments. I can say. I am so happy with my delivery. All meat i received was fresh. Delivery was an earlier time than stated... Leggi di più
L'azienda ha risposto
Order the beef rump from these guys . The quality is always amazing. Their delivery is always quick. Hassan, who I deal with always provides a great customer service , if there’s any issues ( not t... Leggi di più
L'azienda ha risposto
The meat arrived exactly when it was supposed to, it was all in excellent condition. (I've only used the chicken and mince so far but they were both superb) And as an added bonus some of the me... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Welcome to our family business, established in 1993 and still going strong. At the heart of our brand lies a commitment to delivering the highest quality meats, groceries, and services. Our core principles have guided us every step of the way, ensuring that we remain a trusted and reliable source for all your needs. Come join our family and experience the difference for yourself!
Informazioni di contatto
328 High Street North, E12 6PH, London, Regno Unito
- 07774231609
- info@onlinemeatshop.com
- onlinemeatshop.com
4,0
Molto buono
682 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 58% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great customer service
Great customer service from the moment you step in to the store to the minute you leave.
2 novembre 2024
Non scritta su invito
Great place
1 novembre 2024
Non scritta su invito
Great quality produce and speedy…
Great quality produce and speedy delivery.
23 ottobre 2024
Non scritta su invito
Great flexible service
The team were very helpful and when there were issues with their courier, they were very good at sorting this out for their customers.
3 ottobre 2024
Risposta di Onlinemeatshop
Subject: Response to Your Review
Dear Customer,
Thank you for your feedback. We believe there may have been some confusion regarding the timing of your last order, as our records show that it was successfully delivered three weeks ago.
We always strive to provide the best service possible, and we encourage honest reviews to help improve our business. If there was an issue with your order that we missed, please let us know, and we will gladly resolve it.
We appreciate your understanding and look forward to serving you again.
Best regards,
The food quality is always excellent…
The food quality is always excellent and through personal experience the guys are quick to sort out any mistakes that they make and quick to help when you make a mistake. I will continue to recommend OMS to my friends and family.
4 ottobre 2024
Excellent customer service
Have ordered several times from the online meat shop. Good quality meat. Prices are reasonable and quick delivery. Had an issue with a delivery being delayed on this occasion (delivery company issue not the online meat shop). I contacted them and they sorted the issue straightaway. Was very impressed by their service to customers.
3 ottobre 2024
The website is easy to navigate through…
The website is easy to navigate through and the customer support is extremely helpful. My meat and other stuff came packaged nicely with the meat being fresh and I had a great dinner thanks to them
10 settembre 2024
Non scritta su invito
The meat ordered wasn't to standard as…
The meat ordered wasn't to standard as the wings ordered wasn't clean, had it to feed it to the dog, no point returning bad experience this time.
30 agosto 2024
Risposta di Onlinemeatshop
Dear Customer,
We sincerely apologize for your recent experience.
Please let us know whenever anything like this occurs, as we have a dedicated team for after-sales support. We understand that sometimes wings may arrive with feathers left from the farm, and while we strive to deliver the best quality every time, we acknowledge that this did not meet your expectations.
As a business focused on customer satisfaction, we want to ensure that you always feel valued and receive your money's worth when shopping with us.
Kindly contact us at Info@onlinemeatshop.com, and we will work to make this right for you with your next order.
Thank you for bringing this to our attention, and we appreciate the opportunity to improve.
Best regards,
Hussain
OnlineMeatShop.com
Item description not the same with…
Item description not the same with delivered product; it’s not different but not similar or exactly the same the way it was mentioned; quialitu also not good for the price
27 agosto 2024
Risposta di Onlinemeatshop
Thank you for taking the time to share your feedback with us. We truly value your opinion and want to ensure that every product you receive meets your expectations.
To better understand the issue, could you kindly provide more information regarding the item that didn't meet the description? This will allow us to investigate the matter thoroughly and take the necessary steps to improve. You can email us directly at info@onlinemeatshop.com or, if it's more convenient, start a live chat on our website, and our team will be happy to assist you.
We care deeply about the satisfaction of our customers and are committed to making this right. We look forward to hearing from you and resolving this issue to your satisfaction.
Kind regards,
Impressed
Easy to use website. Quick delivery and meat of very good quality well impressed
2 settembre 2024
First order
My first purchase experience didn't meet my expectations but I've contacted the customer service and explained my complain regarding the parcel afterwards everything have been sorted. For the next time , may be I'll give them 5 stars.
3 settembre 2024
Non scritta su invito
Great product selection and A+ Delivery…
Great product selection and A+ Delivery management. Always order here. Team is very professional
4 settembre 2024
Non scritta su invito
Can’t recommend them enough
Great, extremely reliable and most importantly, quality of meat is 👌🏻👌🏻👌🏻👌🏻. Will always recommend them!
6 settembre 2024
Non scritta su invito
Fantastic
Amazing made bbq and hosted an event for my family it was so delicious and many people complimented the food definitely recommend !
23 agosto 2024
Non scritta su invito
Great service!
4 settembre 2024
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.