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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I am displeased with my order. First my order was not the correct size I ordered but was told the mistake was my fault. So I returned the wrong labels and ordered the correct size again and one of the... Leggi di più

Valutata 5 stelle su 5

I love everything about Online Labels! HUGE selection, FAST shipping, and just all around great company to use for my labels. I've been buying labels for my business from Online Labels for over 7 ye... Leggi di più

Valutata 5 stelle su 5

I had some issues with the artwork process...I pretty much gave up, Then a Very Nice, Very Professional Rep from the Company phoned me and all is resolved ! I highly respect a Company that makes the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Massive choice if superb quality labels, amazing service and speedy delivery. Aswell as asimple and easy to use design and self print software package. I can't promote online labels enough.

Dettagli dell'azienda

  1. Stampante di etichette personalizzate
  2. Negozio di forniture per uffici
  3. Negozio di forniture per il confezionamento

Scritti dall'azienda

OnlineLabels is an industry leader for personal and professional labeling. Dedicated to the success of its customers, the manufacturer and ecommerce retailer offers an extensive selection of label configurations, a suite of design tools, and award-winning customer service. It is revolutionizing the labeling industry with resources and services that empower customers to achieve their goals. More information about the company can be found at OnlineLabels.com.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

91 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 76% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(91)

51 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service

I had an issue with my order that turned out to be a tech glitch. They were easy to get in touch with, their staff was extremely helpful and made sure they got it right. Being that I’m from an older generation, they were very kind and patient walking me through the steps to rectify my problem.I highly recommend them and would use the again

20 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended

Great labels, efficient dispatch and always really helpful any time that I have had a query. I buy from them regularly. Thank you for a great service!

17 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Outstanding customer service

Outstanding customer service! I have always had a great experience with Online Labels. I’ve had very few issues with their products and when I have, I was able to get through to Customer Service in just a few minutes and get answers/resolution. We’ve been using Online Labels and Maestro since we started our business in 2022.

13 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Very Disappointed!

Me too. Matt, you not helping! I've been your customer for long time. Once I find some other suppliers, I'll move on.

30 ottobre 2025
Non scritta su invito
Logo di OnlineLabels

Risposta di OnlineLabels

Hi, This Trustpilot page is dedicated to OnlineLabels UK/Europe. If you would like to get in contact with our US Team purchasing@onlinelabels.com, you can send your enquiry with the details attached. Thank you

Valutata 1 stelle su 5

Horrible materials

I called this morning to get help with my label printing. The phone operator IVAIS and MATT was of zero help. I asked to speak to a supervisor but IVAIS did not let me speak to a supervisor. Instead he came across rude with a negative attitude. The arrogant MATT said he is working for 4 years so I cannot bypass him and reach out to their corporate office. It is strange to see this company hires these kind of material to provide customer service. Needless to say, it is uncomfortable to call their customer service number after such blunt disregard.

16 ottobre 2025
Non scritta su invito
Logo di OnlineLabels

Risposta di OnlineLabels

Thanks for leaving your review. This Trustpilot is dedicated to OnlineLabelsUK. I understand you were dealing with our US team over the phone. Our understanding is our American colleagues are investigating this issue for you and have been in touch.

Valutata 5 stelle su 5

Amazing service!!

Amazing service!!

If I could give Online Labels more stars I would, the customer service is amazing and always helps with issues without fault. The team is amazing and I highly, highly recommend.

30 settembre 2025
Non scritta su invito
Logo di OnlineLabels

Risposta di OnlineLabels

Thank you so much for your kind words. We look forward to assisting you again !

Valutata 3 stelle su 5

I ordered labels 26/09 and still…

I ordered labels 26/09 and still nothing delivered by 03/09 (over a week later)

Order Number:
50167154

I think its a bit cheeky as these labels are certainly not cheap

Had i known it would take this long I would have gone elsewhere. Pretty bad service considering Im a loyal customer having spent £100s with these guys

3 ottobre 2025
Non scritta su invito
Logo di OnlineLabels

Risposta di OnlineLabels

Hi Simran,

Our promise was your item will be shipped within 5-7 business days. We have your labels ready to ship today which is within our advised ship date. The reason for that delay was one of your items was out of stock when you ordered.

Valutata 5 stelle su 5

Labels are amazing

Brilliant customer service so helpful. Their product knowledge is extensive.

1 ottobre 2025
Non scritta su invito
Logo di OnlineLabels

Risposta di OnlineLabels

Hi Aaron,

Thank you for leaving a review. We truly value your feedback!

Valutata 1 stelle su 5

havent got my ordre yet

havent got my ordre yet. i payed the 9th and was in my country the 22th and have been sitting in coustomes since... tried to contact Onlinelabels they just say we will contact you and dont do......

9 luglio 2025
Non scritta su invito
Logo di OnlineLabels

Risposta di OnlineLabels

Hi Magnus,

It seems like you ordered from Onlinelabels.com. This is our American site. This explains the delay in your order due to customs and transit times. I understand our colleagues in America have been in contact with you to resolve any outstanding issues. We apologise for this confusion. In the future if you'd like to shop with us again our UK/EU site is - uk.onlinelabels.com

Valutata 5 stelle su 5

I have been purchasing labels from…

I have been purchasing labels from Online Labels for years now and have always received excellent customer service and quality labels from them.

13 maggio 2025
Non scritta su invito
Logo di OnlineLabels

Risposta di OnlineLabels

Hi Bec,

Your support means a lot to us! We're thrilled you had a positive experience.

Valutata 1 stelle su 5

The labels are quality

The labels are quality, but if you attempt to print with them using their templates, it leaves a watermark making 25% of the labels useless. Just a huge waste environmentally and to all the small businesses that use their products.

19 aprile 2025
Non scritta su invito
Logo di OnlineLabels

Risposta di OnlineLabels

Kendall. Thank you for your review. Maestro Label Designer, our free to customer software has a watermark as you describe at the top of the page when you print your labels until you activate your account with an activation code. Activation codes are issued to customers when they purchase product from our website. Please this link to for everything you need to know about our software https://uk.onlinelabels.com/maestro-label-designer

Valutata 1 stelle su 5

Must Really Think I'm Dishonest Label Scammer

Tried to use a credit card. Billing address didn't match shipping address so it was rejected. Difficult to change to another card, and then to change numbers already entered for last card. Order finally went through but the next morning they demanded I call them to confirm a $45 order, repeating one I have placed several time to same name and address in the past. No better way to send me to Amazon.

23 marzo 2025
Non scritta su invito
Logo di OnlineLabels

Risposta di OnlineLabels

Bob. From your comment it appears that you were attempting to purchase from our USA site OnlineLabels.com. If you wish to contact them at OnlineLabels.com our team would be happy to assist you further.

Valutata 1 stelle su 5

Can’t believe this company took 10 days…

Can’t believe this company took 10 days just to dispatch an order! what are they doing when the order is placed, or are they based in China or somewhere!!
Needless to say we won’t be ordering from them again.
Do not use this company if you need labels quickly, they will promise you 2/3 days delivery, but won’t tell you about waiting 10 days before dispatching it!

14 marzo 2025
Non scritta su invito
Logo di OnlineLabels

Risposta di OnlineLabels

Chris, This was unusually long to dispatch from order placed. Having reviewed your order it seems that the material on hand was unsuitable to ship. We had to remake the order. Please accept our apologies this time.

Valutata 1 stelle su 5

I paid $4.95 for a sample of my product…

I paid $4.95 for a sample of my product logo sticker and received 3 pieces of print paper with my labels printed on them.. something I could have done at home. I called in and spoke with someone who said they’d be able to help me as I did not get what I wanted.. one single label to determine if I wanted to move forward with printing my product labels. He asked me to email in what I received and reiterate what I wanted and got an email back saying I need to pay again. Please also note I called in and spoke with someone prior to me even making the order to assure I did it correctly.. so I spoke to 2 different people by phone to try to get exactly what I wanted. Do not choose this company as they have you pay $5 for nothing. Complete waste of time.

27 febbraio 2025
Non scritta su invito
Logo di OnlineLabels

Risposta di OnlineLabels

From your comment it appears that you were dealing with our USA site OnlineLabels.com. If you wish to contact them at OnlineLabels.com our team would be happy to assist you further.

Valutata 1 stelle su 5

We had been using this company for…

We had been using this company for approximately 3 years without any problems at all...until 2024. Suddenly, orders aren't dispatched, responses to emails non existant and finally, in desperation, we had to go elsewhere. It's a massive shame when a company allows service to fall off a cliff, but this is exactly what has happened here.

Unfortunately, we no longer trust them to deliver and no longer recommend them to anyone.

1 novembre 2024
Non scritta su invito

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