Online Home Store Recensioni 

57
•
TrustScore 1.5 su 5

1,4

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Valutata 1 stelle su 5

Awful, only part of my delivery has been delivered! I currently have a sideboard with no doors or drawers! Do you think I can speak to anyone to tell….. Inpost said they’ll ask the depo…. No response... Leggi di più

Valutata 1 stelle su 5

We purchased a garden parasol from them on the 12th July, unfortunately it was too big for our patio so requested a returns form and refund, which we had to chase up a few times. Item was duly colle... Leggi di più

Valutata 1 stelle su 5

They sent me faulty items and wanted me to do a two hour round trip to the nearest collection point. They said I would be charged £3.50 for the return. This is contrary to consumer law. I emailed and... Leggi di più

Valutata 1 stelle su 5

We bought an electrical throw last December for our daughters Xmas present. It hadn’t been used all summer and was plugged in last week and found to be faulty. Debenhams Online say it’s not their res... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili
  2. anche in
  3. Arredatore d'interni

Informazioni fornite da varie fonti esterne

The Online Home Store brings UK customers an opportunity to purchase a selection of quality home and interior products at the lowest prices, to be delivered anywhere in the UK free of charge*. We specialise in home furniture, internal and external doors, lighting products, mirrors for every room & many other great products to make your home look exactly how you want it. Our offices are based in Luton Bedfordshire and our products are stocked in the Midlands & London. We use only the most professional couriers and delivery companies as well as our own fleet. We offer our customers a 14 day money back guarantee and almost all of our products come with a minimum 12 months guarantee, for more information regarding our products please contact us.


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

57 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,4

Tutte le recensioni

(57)

12 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Was bit worried about ordering at 1st…

Was bit worried about ordering at 1st as I'd never heard pff the company but my item arrived with in 4 days and iv not stopped ordering items since good quality for such low price defo recommend

4 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

Clueless customer service

Customer service is quick to respond but clueless about solutions. Courier service is abysmal and tracking number doesn’t work. Product lying in city from last 7 days and not received.

4 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

"Magic" expandable hose…

I purchased a "Magic" expandable hose from Home One. The hose leaked at all connections, which I was able to mostly rectify myself. Then the hose sprung a leak that was unstoppable. This was within 30-45 days of ownership and light use. They replaced the faulty hose and the replacement hose literally blew apart at one of the connections on my first use ... washing my car! They refuse to cooperate stating that they only stand behind their products for 30 days (I was past the 30 days but it was my first use). Really? A hose should last for years, not days. If I could rate them lower than one star ... I would. Would not do business with this company. Oh, by the way, as a consolation, they insulted me by offering me a 20 % discount to buy additional inferior products.

7 ottobre 2021
Non scritta su invito
Valutata 1 stelle su 5

Whatever you buy on this website

Whatever you buy on this website, you won't be able to return. You have to pay to cancel the purchase, so you can keep it. You don't have to send it back! Seriously? Scam, scam , scam, scam, scam.

31 agosto 2021
Non scritta su invito
Valutata 1 stelle su 5

I ordered two products from this…

I ordered two products from this company only received one. I have sent many emails and in the beginning they would reply but now I'm not hearing from any one. I would like my funds refunded at this point since the one product I bought doesn't even do what it's suppose to do. I wouldn't even give them one star. that's the only way I could do the review.

16 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Amazing!

First time placing an order. Absolutely amazing so easy! Placed my order Monday with free delivery item arrived Wednesday and was great quality. Would highly recommended and will defiantly be a returning customer. Thank you!

11 febbraio 2021
Non scritta su invito
Valutata 1 stelle su 5

Continued...Where is our money then?

A case has been opened up against you via Pay Pal and you have not responded. Also, we have checked our Paypal and the money has NOT been returned as of 2 minutes ago after reading your reply. In fact your statement that the money has been returned yet you do not have access to your pay pal or website does not make sense. How can you return money though an account you no longer have access to? My partner has emailed you days ago trying to figure out WHERE our bed is and you STILL have not responded to him. WHERE IS OUR MONEY? If that was the case why didn't you send an email immediately after receiving our payment to explain the situation and that you will be refunding us? WHERE is the refund? Why have you not responded to our representatives regarding you having our money and us not receiving our goods? Completely unprofessional!

22 settembre 2017
Non scritta su invito
Valutata 5 stelle su 5

Exceptional customer service

Exceptional customer service! Great price and an absolute comfortable mattress!!! Thank you very much when I move homes I know where I need to go

9 maggio 2017
Non scritta su invito
Logo di Online Home Store

Risposta di Online Home Store

Thank you for your feedback Mr Ahmed, We are please to here you are enjoying the great bed frame and mattress we selected for you and hope to hear from you soon again.

Kind Regards

Customer Services

0345 163 0091

www.onlinehomestore.co.uk

sales@onlinediscountstores.co.uk

Valutata 5 stelle su 5

Very happy with my purchase

Very happy with my purchase
Ordered on Monday and received my furniture Friday I've ordered from other furniture stores and have taken 2+ weeks
Great communication with staff were very friendly and polite will definitely recommend and will order again

9 maggio 2017
Non scritta su invito
Logo di Online Home Store

Risposta di Online Home Store

Hello Samantha,

We are very happy to hear you are please with your order of the Bronte sliding mirrored wardrobe, thank you for your feedback and we look forward to helping you find the right furniture for your home again.

Kind Regards


Customer Services

0345 163 0091

www.onlinehomestore.co.uk

sales@onlinediscountstores.co.uk

Valutata 4 stelle su 5

Great product but issue with the …

Great product but issue with the delivery date

9 maggio 2017
Non scritta su invito
Logo di Online Home Store

Risposta di Online Home Store

Thank you for the feedback Mr Hilliard we are happy to hear you are satisfied with the purchase of the Rolo oak 5ft King Size Bed, & We are sorry you faced issues with the delivery date.

Customer Service

0345 163 0091

www.onlinehomestore.co.uk

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