OnlineAutoParts Recensioni 

259
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Dealing with Online Auto parts was the easy part and products were good quality. However, the transport company was far from acceptable. Dispatched from Brisbane on a Friday for delivery to Toowoomb... Leggi di più

Valutata 5 stelle su 5

Five Stars Out of Five ! Great customer service. July 2026. Found the replacement part for my Hyundai on their extensive website, payment process easy and delivery within days. Had the par... Leggi di più

Valutata 5 stelle su 5

Fantastic and quick delivery these guys are great they really look after their customers well done guys keep up the good work

Valutata 5 stelle su 5

Really happy with the product received. Part arrived quickly with no fuss and of course the price was fantastic. Can highly recommend using Online Auto Parts again 😊

Dettagli dell'azienda

  1. Negozio di autoricambi
  2. Negozio di accessori per auto

Informazioni fornite da varie fonti esterne

We are dedicated to supplying an amazing range of quality products at super low prices sending via mail order around Australia and world-wide.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

259 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 16% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(259)

185 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Nothing but perfect each time I have…

Nothing but perfect each time I have dealt with them. If wrong part sent, NP new part sent out. Or I return for a refund. I have done both a few times but out of the amount of times I got from here they have been nothing but perfect. I don't believe the bad comments here are for OnlineAutoParts but rather that scamming eBayer AutoPartsOnline. I have had very bad experiances with them clowns. But I would give 10/10 for OnlineAutoParts everyday.

18 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Omg crappiest company ever

Omg. Worst company to deal with that I have ever experienced. They provided me with goods that were incorrect. There after sales is non existent and they are almost entirely unavailable to contact. I needed up cutting my losses, even though I paid for return postage, I never received a refund or communication other than “you need to try a different department” but they would not give me an email address and they said they have no phone numbers to contact them.
I strongly warn against any transactions with this company

24 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Stay Away from Online Auto Parts

Stay Away from Online Auto Parts: Terrible Products.

I cannot emphasize enough how incredibly awful my experience with Online Auto Parts has been. They are a company to avoid at all costs. Not only did they send me the wrong brake rotors despite assuring me they would fit, but their customer service was also utterly dreadful, providing no assistance in rectifying the issue.

The fact that I'm not even willing to give them one star speaks volumes about their complete lack of professionalism and accountability. The company's cheap and inconsistent products, along with their abysmal attitude towards resolving customer issues, make them a terrible choice for anyone in need of reliable auto parts and service.

In summary, stay clear of Online Auto Parts. Don't waste your time, money, and sanity dealing with their substandard products and appalling service. There are plenty of other reputable companies that value their customers and provide quality products. Steer clear of this one, or you'll regret it.

24 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Fast dispatch and shipping!

Ordered a service manual for my Ford Territory on Monday - it arrived on the Tuesday! Couldn't believe it, thought I'd leave a review as it's rare to receive items quickly when online shopping in Australia. Thanks guys.

19 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Absolute flogs

Not even going to waste any more time than necessary. Just don't do it, go somewhere else. Anywhere. Make whatever you need out of cardboard and duct tape. You're welcome.

20 giugno 2024
Non scritta su invito
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Risposta di OnlineAutoParts

Can you please email us at sales @ onlineautoparts .com .au with more details, we don't recognise you as our customer. We have over 40,000 reviews with a really high score in our reviewing platform
https://www.reviews.io/company-reviews/store/onlineautoparts-com-au

Valutata 1 stelle su 5

Wrong parts sent ....

Wrong parts sent ..... please note that they are sending left-hand drive parts to the UK. The company requests a VIN number for the wiper blades...

25 ottobre 2023
Non scritta su invito
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Risposta di OnlineAutoParts

Can you please confirm you purchased from onlineautoparts.com.au? We don't require VIN numbers for wiper blades

Valutata 1 stelle su 5

Very unhappy - not recommended

Very unhappy - not recommended. I purchased 2 x front wheel bearings in June 2021. After one year (only 3000kms) the bearings failed a WOF. I contacted the seller and they assured me they never have issues with these, and in the end the WOF place passed me because how could both bearings fail within 3000kms? Now one year down the track (only 8000kms) the bearings are stuffed and they are refusing to refund me because they are a few days outside the warranty period (even though I contacted them a year ago, well within the warranty period, and it's the same problem).
They are offering me discounted replacements which I don't want because the parts are obviously poor quality (BOTH sides are stuffed) so I would end up in the same position.
Lesson learned: buy quality parts from a reputable trader instead.

8 giugno 2023
Non scritta su invito
Valutata 3 stelle su 5

Shipping downgraded

Needed a part for the weekend on Tuesday so PAID extra for a courier delivery. Item was shipped in a couple of hours BUT via AP standard service (notified by AP app). Rang straight back to ask why and was given some made up story about a computer error. So if you need a part fast, buy somewhere else!

After publishing this review I've received a call from OnlineAutoParts offering apologies for the mistake and full refund of the shipping cost.

25 agosto 2022
Non scritta su invito
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Risposta di OnlineAutoParts

Hi Martin, it's unfortunate this happened to you, as we ship thousands of parts within 24hrs from our local warehouses. We hope you give us another shot again

Valutata 1 stelle su 5

BEWARE!!! Charging GST on exports

BEWARE!!, These guy charge GST on items that are exported, when the law states that they should not.
Johno and Michael both shown a copy of the relevant
government requirement, but refuse to deduct the GST.
RIP OFF!!

2 maggio 2022
Non scritta su invito
Logo di OnlineAutoParts

Risposta di OnlineAutoParts

Hi Alan, You are incorrect, we are registered to legally collect GST in AU and NZ.
OnlineAutoParts was required by the IRD in 2019 to register to collect GST as we ship over NZ$60,000 a year.

We have a dedicated page that explains this since 2019: https://www.onlineautoparts.com.au/cms/general/australian-online-car-parts-new-zealand-gst.action?srsltid=AfmBOoohkz-1va8v0L_-qfY1oBwR5IfBd5aNdRV_efqnEWDVx1oYt-_7

And this is the IRD GOV page that explains this regulation: https://www.ird.govt.nz/international-tax/business/non-resident-businesses-and-gst

Valutata 5 stelle su 5

I needed a special gasket for a…

I needed a special gasket for a thermostat housing on a Holden Cruze (surprise, surprise!). These guys didn't carry it but they sourced it, created an invoice so I could add it to a cart and use afterpay and then express posted it for me. I had it home delivered in UNDER 2 days from order! This is not my first time buying from them and all I can say is my experiences have been excellent. They want to try to go the extra mile for you, delivery is super quick and the prices are hard to beat anywhere.

2 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Ordered parts for VT Commodore

Ordered parts for VT Commodore, really good service,parts are exact fit ,quality,great prices. New Disc Rotors, grooved with Tora pads included@$97..good brake pedal feel, very little bedding in,standard car,really good. Other parts bought are exactly as describe on parts list. Saved $$$$, picked up. best way to buy. Have mechanical knowledge makes it easy to repair you car..G.

11 maggio 2021
Non scritta su invito

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