OneTV Services Recensioni 

144
•
TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’m satisfied with your services, it’s been 4 years now, good communication with clients. Always available, and i recommend them 💯

L'azienda ha risposto

Valutata 1 stelle su 5

Worsen customer care experience, i highly recommended not to purchase this, once you face any issue customer care agent will take too much time to resolve or might be he will not revert. Same like i... Leggi di più

Valutata 5 stelle su 5

Le pongo 5 estrellas pues tengo seis cuentas para mi y familiares y funcionan perfectamente y cuando tienes problemas te los resuelven siempre. Llevo ya años no es la primera vez por eso la recomiendo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I contact assistance lastsaturday because was no more ae to access a Tc with Macadress Tv, smartphone and laptop. The support do install Proton VPN on smartphone and laptops to isolate the... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di media e marketing

Scritti dall'azienda

OneTV Services is an online streaming subscription service provider. We are based around the world and supply stable IPTV streams to various countries. Our network engineers deliver high quality digital media and to entertain to our loyal customers. Our company provides IPTV subscription services straight to your set-top box device through the internet. We give customers direct exclusive access to 12000+ HD, FHD channels, ranging from sports, movies and popular TV shows. Our strong support team and technical expertise has allowed us to be one of the most popular IPTV streams available worldwide through any Box, Infomir (MAG), Kodi and Android devices. Stream your favorite channels straight from your home.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

144 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(144)

14 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Service is extremely stable

Service is extremely stable. Then only issue is the guide is of by 2 hours ave they are in the process of getting it corrected. I wig definitely recommend this service.

24 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

I have been using their service for…

I have been using their service for more than 3 months and the service has been excellent. Never had any issues with the connection so never had to reach out but my overall interaction with them has been very good. They always reply within a couple minutes. I am now renewing it for another 6 months. I recommend this iptv.

22 agosto 2022
Non scritta su invito
Valutata 1 stelle su 5

worst ever don't ever sign up with they…

worst ever don't ever sign up with they will not reply to you once you have made the payment this onetvservice its the worst ever

9 agosto 2022
Non scritta su invito
Logo di OneTV Services

Risposta di OneTV Services

Dear Paul,

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free to reach out to us again with any further comments, concerns, or suggestions you wish to share. Sometimes our support chat ahd a huge number of message, and normal that will toke a time to response on every message.

Sincerley,
-Kenza @Onetvservices

Valutata 2 stelle su 5

Very responsive before the sale and…

Very responsive before the sale and they just ignore you once the sale is completed! There very words were, Please let me know if there is anything else I can help you with. After that statement they just ignore you. Only responsive before the sale. I purchased today on the 07/8/22 and requested a refund an hour later with no response. Other reviews make the same remarks.

Their reply is a very poor attempt to paper over their terrible customer service! The part about sharing accounts is a fabrication and I am fully aware one cannot watch on 2 devices simultaneously. The review was posted a hour after I got my login details and that's when they start ignoring users. Other users have posted the same comment as well.

It really is a pathetic response with a fabricated lie in an attempt shift focus away from their terrible customer service.

I cannot wait for my sub to expire as I will not subscribe or refer friends and family either again. I had referred my friend and father who bought subscriotion and are "Not using my account details as these liars make slanderous remarks!!!

This company will come short if they think they can ignore clients and make false acquisitions.

Paul Piccione

7 agosto 2022
Non scritta su invito
Logo di OneTV Services

Risposta di OneTV Services

Dear Paul,

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. As we have already clearly stated in our terms page any user try to abuse our network by sharing subscriptions or try to connect the service on more than 1 device, his/her account will be terminated to protect our many honest users. Please feel free to reach out to us again with any further comments, concerns, or suggestions you wish to share. Sometimes our support chat ahd a huge number of message, and normal that will toke a time to response on every message.

Sincerley,
-Kenza @Onetvservices

Valutata 1 stelle su 5

Poor customer support

Poor customer support. The trial worked but once I paid for the service it didn't work, thank god I only paid for 1 month. Now they're ignoring my messages. Stay well away.

4 agosto 2022
Non scritta su invito
Logo di OneTV Services

Risposta di OneTV Services

Dear John,

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to us again at with any further comments, concerns, or suggestions you wish to share.

We would love to make things right if you give us another chance.

Sincerly,
- Freya @Onetvservices

Valutata 1 stelle su 5

Don't trust this IPTV reseller. Support is almost non existent

I contracted the service expecting a proper decent service and support. The reality is that the service quality is mediocre, freezing from time to time depending on the channel watching.

The worst by far is the support. They don't offer any structured support model but just a whatsapp number that even changes the number from time to time. They also seem to follow a script or the support agents they have literally have no clue of what's going on. I have sent them multiple technical evidences that the issue is with the source and not with the local application used for reproducing iptv services. Still.... They don't listen or they have no clue how to fix it. The worst is when you push agents for a formal response they stop answering the whatsapps number.

Aweful experience... Not sure if even the service will last for a year in advance I paid....

3 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

This person is a reseller and does not…

This person is a reseller and does not provide the service or adhere to the terms and conditions of the product. You can only contact them via whatsapp and then they ignore your requests after purchase. DO NOT SUBSCRIBE TO THIS SERVICE. THERE ARE FAR BETTER OUT THERE.

2 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

Terrible service.

Terrible service. Just delete uk catchup service no explanation or reasons why. Support is non existent. Rogues!

6 giugno 2022
Non scritta su invito

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