Ordered a sink and toilet brush holder and both arrived when said they would - very quickly actually. Both products really nice so quite pleased. Shall leave a separate review on both items via the... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Haven't fitted my radiator yet so can't comment on that, but the ease of buying and customer service is exceptional from one stop bathrooms. Had a call from them soon after purchasing online, they... Leggi di più
L'azienda ha risposto
What a fantastic company, I placed my order for shower enclosure which was cheaper then from shop I bought all my bathroom stuff from. Placed order, few hrs later got a call from a nice lady to tel... Leggi di più
L'azienda ha risposto
Ordered radiator panels. Asked if they were easy to fit and come with instructions, they answered yes. No instructions came. They sent over instructions and in big red writing on instructi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At One Stop Bathrooms, we pride ourselves in our knowledge of our bathroom products. We only stock products of the highest quality to ensure our customers are always happy. We are a well-established online bathroom business. Our friendly team members are available to offer help and product advice.
Informazioni di contatto
Styles Lane, GL4 0XF, Gloucester, Regno Unito
- 01183 592278
- sales@onestopbathrooms.co.uk
- onestopbathrooms.co.uk
4,2
Molto buono
75 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Rad came severely damaged
Rad came severely damaged , the replacement came and looked even more damaged , deliver driver left 2m rad leaning against a wall in high winds very unprofessional , spent half hour cleaning all dirty marks off a brand new rad to see if this second rad was damaged , there customer service team very cheeky and disrespectful
10 agosto 2024
Risposta di One Stop Bathrooms
Thank you for your feedback. We deeply regret that we were not able to meet your expectations on this order. This is not the standard of quality we strive for.
We will be reviewing this matter with our product team and hope to provide you with a much better experience in the future.
5 ⭐️⭐️⭐️⭐️⭐️
Second purchase from them still amazing customer service delivery and products ⭐️⭐️⭐️⭐️⭐️
13 agosto 2024
Risposta di One Stop Bathrooms
Thank you so much for your continued support and for taking the time to leave us such a wonderful review! We're thrilled to hear that you’ve had another great experience with our customer service, delivery, and products.
Vantage Easy Clean Quadrant Shower Door
Vantage Easy Clean Quadrant Shower Door
Colour:
White
Size (mm):
800 x 800
The white paint finish was awfull and should never have been sent out to the customer.
No quality control ,and the inconvenience of packing it all up for collection.
6 agosto 2024
Risposta di One Stop Bathrooms
Thank you for sharing your feedback. We sincerely apologise for the disappointment and inconvenience you experienced with your order. This is certainly not the level of quality we aim to deliver, and we regret that it did not meet your expectations.
We will be reviewing this case with our product team and we hope to have the opportunity to provide a better experience in the future.
Fast effizient service with excellent…
Fast effizient service with excellent communication.
28 luglio 2024
Risposta di One Stop Bathrooms
Thank you for taking the time to leave your review. We're glad to hear you are happy with the service.
Speed of and information on delivery e
26 luglio 2024
Risposta di One Stop Bathrooms
Thank you for your kind review! We are happy to hear that you are pleased with the service.
Risposta di One Stop Bathrooms
Thanks for your kind review!
Amazing
Amazing. They phoned me to confirm delivery and items arrived very quickly and packaged perfectly.
3 luglio 2024
Risposta di One Stop Bathrooms
Thank you for sharing your wonderful experience with One Stop Bathrooms! We are glad to hear that our team was able to provide prompt delivery confirmation and that your items arrived quickly.
What a fantastic company
What a fantastic company, I placed my order for shower enclosure which was cheaper then from shop I bought all my bathroom stuff from.
Placed order, few hrs later got a call from a nice lady to tell me about delivery for next day , yes next day , wow that’s quick
Next morning 8am delivery here
What a brilliant service
14 maggio 2024
Non scritta su invito
Risposta di One Stop Bathrooms
Thank you so much for your wonderful review! We are delighted to hear that you are pleased with our products and service.
Problems dealt with efficiently
UPDATE 3/5/2024
I have upgraded my rating now to 5 stars as I spoke to a very nice lady on the phone this morning who advised me that my radiator is due in the warehouse today. When I said that I had still not received my invoice she sent it whilst I was on the phone and it arrived promptly.
Quality of the radiators seem excellent.
2/5/2024
Following on from my previous review, after changing the size of my radiators the refund I received was less than expected. After emailing the company I was fobbed off with an excuse, I persevered and was eventually reimbursed the remainder of the refund.
One radiator is on back order and due in on 1st May, yesterday, I have received no emails or messages letting me know if it is in or not, have tried phoning several times but no one picks up.
Please sort out the confirmation of orders and invoices would be nice. I have to wait for delivery company to phone to arrange delivery as that is the only way I will know if the radiator is now in stock!!!
2 maggio 2024
Non scritta su invito
Risposta di One Stop Bathrooms
Thank you so much for your updated review and for sharing your positive experience! We're thrilled to hear that you had a pleasant interaction with our customer service team.
Excellent price and quick delivery
Excellent price for a non-standard size bath.
I was called to arrange a delivery date and the item was delivered quickly and on time. I'm really happy with my new bath and the exceptional customer experience provided. Thank you, I'll definitely be recommending you to others!
25 aprile 2024
Risposta di One Stop Bathrooms
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you're happy with your new bath.
Risposta di One Stop Bathrooms
Thank you for taking the time to leave a review! We're glad to hear that you are happy with our service.
Risposta di One Stop Bathrooms
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had an excellent experience.
Good value Very fast delivery Prompt…
Good value Very fast delivery Prompt responce to a question
19 aprile 2024
Risposta di One Stop Bathrooms
Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our products to be of good value and that our delivery was exceptionally fast.
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