Loyal customer of three years, prurchsisbg sweets for my event. They sent me 5 wrong items in my order because they had a stock issue- once received I had let them know they’ve sent me sweets I didn’... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This was my first order with the company. I was a little apprehensive because of some negative reviews. However my experience was good. Delivery was as expected - after a few days. I was please... Leggi di più
L'azienda ha risposto
Purchased some Iron Brew and Highland Toffee chew bars to send to my pals down south as a wee novelty Fast dispatch and good communication throughout. Items arrived well packaged and as descri... Leggi di più
L'azienda ha risposto
I ordered a box of 32 Cadbury starbars. Unfortunately when I received them the box appeared to be tampered with or damaged in transit. There was only 14 bars in the taped up package. I emailed the c... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Online sweet shop selling all the best retro sweets from the 60s, 70s, 80s, 90s, 00s as well as modern sweets too. All delivered in speedy time and almost everything is only £1 per pack.
Informazioni di contatto
Unit 7 Phoenix Industrial Estate,, WV14 0PR, Bilston, Regno Unito
- info@onepoundsweets.com
- onepoundsweets.com
Ha risposto al 29% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Wonderful company, highly recommend
Wonderful company, I ordered sweets on the Monday and they were delivered on the Wednesday, I'm so happy with the sweets I received, exactly as stated. Will definitely order again

Risposta di One Pound Sweets
Top speed
Top speed, great condition prawn cocktail quavers ( :) _)

Risposta di One Pound Sweets
Very pleased with my first order
Very pleased with my first order, lots to choose from.

Risposta di One Pound Sweets
If I could leave 0 stars I would
If I could leave 0 stars I would
Different sweets to what was advertised were sent to me but there is no method to return them
I emailed the ‘help desk’ but the customer service is dreadful and rude
I was told I would have to pay extra to return them with no mention of a refund
Dreadful company - do not order

Risposta di One Pound Sweets
Hopeless
Hopeless, courier couldn't find my address said my address doesn't exist even though my premises have been 60/70 years so won't be ordering again and I have to wait for refund even though this was all the couriers fault not happy

Risposta di One Pound Sweets
Great products
Excellent choice for vegetarian sweets and prompt delivery.

Risposta di One Pound Sweets
Didnt receive my order
Didnt receive my order. Was delivered to wrong address. Emailed company who have ignored me.

Risposta di One Pound Sweets
Great company
Great company. I was notified as soon as the liquorice was back in stock. I ordered three bags on Wednesday and they arrived on Friday. Couldn’t be happier and neither could the recipient. Would definitely order from them again.

Risposta di One Pound Sweets
Lovely sweets .
I made an order from One Pound Sweets and was delighted with the delivery time, the price and of course the sweets i received.
I'd definitely order from them again.
Many thanks.
5/5

Risposta di One Pound Sweets
Fast collection time
Fast collection time, pleasant, friendly,
Good price and quality

Risposta di One Pound Sweets
Delivered in good time
Delivered in good time, value for money, sweets delicious xx

Risposta di One Pound Sweets
First time ordering from this company
First time ordering from this company. My order got lost through the courier. I had to email the company to see where my order was and then to be notified that it had been sent back to the company. I had to chase for a status and a refund and had a generic email saying “ once we receive your order back you will be refunded as per our refund policy
thanks”
Bad customer service and didn’t even try to rectify the situation. Only when I emailed again asking to be notified of when to get my refund did they respond.
Would not recommend this company at all. Terrible communication

Risposta di One Pound Sweets
Very good value and service
Easy to order, quick delivery, very good value for bulk

Risposta di One Pound Sweets
Good quality
Delivered very quickly. Relatively cheap for delivery and products. Good quality of products. All nutritional information and allergens on packaging. No misconceptions that I noticed.

Risposta di One Pound Sweets
I never received my order.can you look…
I never received my order.can you look into this and get back to me.thanks

Risposta di One Pound Sweets
Worst company I have dealt with -Avoid
Worst company I have dealt with, no customer service standards what do ever. Ordered 4 boxes if snaps for a party, and saw updates from Evri saying they had received parcel, but too big yi drliver in standard vehicle, they would keep me updated. Had to chase the company and told they had a problem with trailer and stick got damaged and should be with me in 72 hrs, however evri notified they delivered, and one pound sweets cancelled my order and dud not refund the delivery charges. I questioned this and response was you returned the order. I asked for a managers name and response was I am the owner and you won't get any further refund/response. Will never buy from thus supplier again...avoid them at all cost
In response to reply from company...it was returned by the carrier, due to being too big...not my problem but yours...so I paid for delivery of something that was never delivered to me... get my point.?? People will see the level if response I am getting from you reply. You made ni attempt to try and get it delivered to me!

Risposta di One Pound Sweets
Although I ordered a box of sweets on…
Although I ordered a box of sweets on Monday 30 September as of 5 October they have not arrived. The tracking link is singularly unhelpful wih no details of an expected delivery date. The item was delivered on 7 October a week after it was ordered.

Risposta di One Pound Sweets
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







