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Scopri cosa dicono le persone

Valutata 2 stelle su 5

Loyal customer of three years, prurchsisbg sweets for my event. They sent me 5 wrong items in my order because they had a stock issue- once received I had let them know they’ve sent me sweets I didn’... Leggi di più

Valutata 5 stelle su 5

This was my first order with the company. I was a little apprehensive because of some negative reviews. However my experience was good. Delivery was as expected - after a few days. I was please... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Purchased some Iron Brew and Highland Toffee chew bars to send to my pals down south as a wee novelty Fast dispatch and good communication throughout. Items arrived well packaged and as descri... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered a box of 32 Cadbury starbars. Unfortunately when I received them the box appeared to be tampered with or damaged in transit. There was only 14 bars in the taped up package. I emailed the c... Leggi di più

Dettagli dell'azienda

  1. Negozio di dolciumi e caramelle

Scritti dall'azienda

Online sweet shop selling all the best retro sweets from the 60s, 70s, 80s, 90s, 00s as well as modern sweets too. All delivered in speedy time and almost everything is only £1 per pack.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

2483 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 29% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Wonderful company, highly recommend

Wonderful company, I ordered sweets on the Monday and they were delivered on the Wednesday, I'm so happy with the sweets I received, exactly as stated. Will definitely order again

30 ottobre 2024
Non scritta su invito
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Risposta di One Pound Sweets

Thanks so much, Zoe! We're thrilled you enjoyed your sweets and speedy delivery. We'll be here whenever you're ready for more. 🍬📦

Valutata 4 stelle su 5

Nice sweets

24 ottobre 2024
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Risposta di One Pound Sweets

Thanks for sharing, Sue! We're delighted to hear you enjoyed our sweets! 😊 If you try more flavors, let us know your thoughts.

Valutata 5 stelle su 5

Top speed

Top speed, great condition prawn cocktail quavers ( :) _)

25 ottobre 2024
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Risposta di One Pound Sweets

Thanks, Al! We're glad you enjoyed the prawn cocktail Quavers. They're a classic, right? 😉 Let us know if there's anything else you'd like to try!

Valutata 5 stelle su 5

Very pleased with my first order

Very pleased with my first order, lots to choose from.

24 ottobre 2024
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Risposta di One Pound Sweets

Thanks, Sue! We're thrilled to hear you loved the variety. Can't wait for you to explore more of what we offer! 😊

Valutata 1 stelle su 5

If I could leave 0 stars I would

If I could leave 0 stars I would

Different sweets to what was advertised were sent to me but there is no method to return them

I emailed the ‘help desk’ but the customer service is dreadful and rude

I was told I would have to pay extra to return them with no mention of a refund

Dreadful company - do not order

27 ottobre 2024
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Risposta di One Pound Sweets

You ordered strawberry milkshake sweets and received strawberry milkshake sweets.

Picture has the exact sweets in

We don't offer return labels like nearly every online store now. You need to return yourself if you don't want them.

Valutata 1 stelle su 5

Hopeless

Hopeless, courier couldn't find my address said my address doesn't exist even though my premises have been 60/70 years so won't be ordering again and I have to wait for refund even though this was all the couriers fault not happy

24 ottobre 2024
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Risposta di One Pound Sweets

As we explained in the email you didn't actually provide full accurate address.

So it's your own fault it wasnt delivered to you.

No business name and wrong unit number

Valutata 5 stelle su 5

Great products

Excellent choice for vegetarian sweets and prompt delivery.

21 ottobre 2024
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Risposta di One Pound Sweets

Thanks, Helen! We're so pleased you enjoyed our selection of vegetarian sweets and our speedy delivery. 🍬 If you ever need anything else, we're here to help!

Valutata 1 stelle su 5

Didnt receive my order

Didnt receive my order. Was delivered to wrong address. Emailed company who have ignored me.

18 ottobre 2024
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Risposta di One Pound Sweets

your order was delivered 2 days after you ordered

https://track.amazon.co.uk/tracking/A12745445743

so remove this review

Valutata 5 stelle su 5

Great company

Great company. I was notified as soon as the liquorice was back in stock. I ordered three bags on Wednesday and they arrived on Friday. Couldn’t be happier and neither could the recipient. Would definitely order from them again.

16 ottobre 2024
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Logo di One Pound Sweets

Risposta di One Pound Sweets

Thanks, Pip! We're thrilled you and the recipient enjoyed the liquorice. 😊 Speedy delivery and happy customers are what we strive for. Looking forward to your next order! 🛍️

Valutata 5 stelle su 5

Lovely sweets .

I made an order from One Pound Sweets and was delighted with the delivery time, the price and of course the sweets i received.
I'd definitely order from them again.
Many thanks.
5/5

10 ottobre 2024
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Risposta di One Pound Sweets

Thanks, Nancy! We're thrilled you enjoyed everything, from delivery to the sweets. Looking forward to your next order! 🍬

Valutata 5 stelle su 5

Lovely good value

13 ottobre 2024
Non scritta su invito
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Risposta di One Pound Sweets

Thanks, Veronica! 😊 We're thrilled to hear you found our service to be of great value. If there's anything else we can do for you, just let us know!

Valutata 5 stelle su 5

Fast collection time

Fast collection time, pleasant, friendly,
Good price and quality

8 ottobre 2024
Non scritta su invito
Logo di One Pound Sweets

Risposta di One Pound Sweets

Thanks so much, HC! We’re thrilled you noticed our fast collection time and enjoyed the experience. Looking forward to serving you again soon! 😊

Valutata 5 stelle su 5

Delivered in good time

Delivered in good time, value for money, sweets delicious xx

11 ottobre 2024
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Logo di One Pound Sweets

Risposta di One Pound Sweets

Thanks for the sweet review, Cherry! 😊 We're thrilled you enjoyed the sweets and our speedy delivery. Enjoy your treats! 🥳

Valutata 1 stelle su 5

First time ordering from this company

First time ordering from this company. My order got lost through the courier. I had to email the company to see where my order was and then to be notified that it had been sent back to the company. I had to chase for a status and a refund and had a generic email saying “ once we receive your order back you will be refunded as per our refund policy

thanks”

Bad customer service and didn’t even try to rectify the situation. Only when I emailed again asking to be notified of when to get my refund did they respond.
Would not recommend this company at all. Terrible communication

7 ottobre 2024
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Risposta di One Pound Sweets

your order was returned and you were refunded not sure what else we can do seeing as the delivery issue lies with the courier

Valutata 5 stelle su 5

Very good value and service

Easy to order, quick delivery, very good value for bulk

7 ottobre 2024
Non scritta su invito
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Risposta di One Pound Sweets

Thanks, Maxine! We're thrilled you found the process easy and the value just right. Enjoy your purchase, and we’re here if you need anything! 😊

Valutata 4 stelle su 5

Good quality

Delivered very quickly. Relatively cheap for delivery and products. Good quality of products. All nutritional information and allergens on packaging. No misconceptions that I noticed.

7 ottobre 2024
Non scritta su invito
Logo di One Pound Sweets

Risposta di One Pound Sweets

Thanks for your feedback, Olive! We're thrilled you found the quality good and appreciated our detailed labeling. If you need anything else, feel free to reach out. 😊

Valutata 1 stelle su 5

I never received my order.can you look…

I never received my order.can you look into this and get back to me.thanks

8 ottobre 2024
Non scritta su invito
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Risposta di One Pound Sweets

we dont have any orders from you. maybe send us an email if you have an issue rather than jumping on and leaving a negative review

Valutata 1 stelle su 5

Worst company I have dealt with -Avoid

Worst company I have dealt with, no customer service standards what do ever. Ordered 4 boxes if snaps for a party, and saw updates from Evri saying they had received parcel, but too big yi drliver in standard vehicle, they would keep me updated. Had to chase the company and told they had a problem with trailer and stick got damaged and should be with me in 72 hrs, however evri notified they delivered, and one pound sweets cancelled my order and dud not refund the delivery charges. I questioned this and response was you returned the order. I asked for a managers name and response was I am the owner and you won't get any further refund/response. Will never buy from thus supplier again...avoid them at all cost

In response to reply from company...it was returned by the carrier, due to being too big...not my problem but yours...so I paid for delivery of something that was never delivered to me... get my point.?? People will see the level if response I am getting from you reply. You made ni attempt to try and get it delivered to me!

2 ottobre 2024
Non scritta su invito
Logo di One Pound Sweets

Risposta di One Pound Sweets

we did NOT cancel your order. It was returned to us. as it was returned you were refunded for the items only and not postage as per our refund terms!

Valutata 2 stelle su 5

Although I ordered a box of sweets on…

Although I ordered a box of sweets on Monday 30 September as of 5 October they have not arrived. The tracking link is singularly unhelpful wih no details of an expected delivery date. The item was delivered on 7 October a week after it was ordered.

30 settembre 2024
Non scritta su invito
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Risposta di One Pound Sweets

your order has been delivered

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