Booking could be simpler, for the situation where you're not able to be your own phlebotomist. As it's not possible to export results as csv or some other form, you need to go through the additional... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeCambridge Place, CB2 1NS Cambridge, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Test kit arrived promptly was easy to understand, received a email the day after I sent blood sample back, results were emailed to me later that day. Excellent service and wouldn’t hesitate to recomme... Leggi di più
L'azienda ha risposto
The nurse was excellent - I am scared of needles and I did not feel a thing. The clinic was extremely clean and my results were back swiftly. I had an excellent experience and I will certainly be goin... Leggi di più
L'azienda ha risposto
Easy to book. Exactly the test I needed. Done the same day. Nice location in Cambridge. Fast result about 24hrs later. Very useful result
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!
Informazioni di contatto
Cambridge Place, CB2 1NS, Cambridge, England, Regno Unito
4,7
Eccellente
111 recensioni
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Ha risposto al 99% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Good customer service
Good customer service, lenient even when we came in a bit late and promptness of the result.
2 agosto 2024
Risposta di One Day Tests - Cambridge
Thank you very much for leaving us a review
Easy to book and friendly staff!
After my doctors cancelled my appt on the day- I needed to have bloods taken that day.
Really easy to book and really lovely stuff who put you at ease immediately. A lot of people struggle to get blood from my veins but they got it first time, pain free! Would highly recommend.
2 agosto 2024
Risposta di One Day Tests - Cambridge
So pleased to hear we were able to help. Thank you for recommending our service.
A waste of time and money
I had a wasted 4-hour, 120-mile round trip to the Cambridge clinic because their phlebotomist failed to draw blood from me, even after waiting an hour and drinking 1.5 litres of water on top of the 1.5 I had already been drinking that morning. Admittedly I am sometimes difficult to get blood out of, but I have never in 70 years had anyone give up on me. Onedaytests at least refunded the prepayments in full, but I'd prefer to have the results I was after.
UPDATE: Apologies for saying you did not refund in full. You did, and I have amended my review accordingly.
9 agosto 2024
Non scritta su invito
Risposta di One Day Tests - Cambridge
Hello Ole. Thank you for your review.
Apologies for the inconvenience, but a few clarifications from us. As per our offering we refunded you the full amount because the phlebotomist could not take your blood. You were refunded for clinics and the tests. We don't charge for anything if we cannot take blood, this is part of our service and you received a 100% refund immediately.
We appreciate that it is not ideal when the blood is not taken, but it does happen. As you say, you are difficult to bleed and we are not in a hospital environment. We have strict rules on how many attempts we can make before we have to stop. Our phlebotomists are very well trained and they do not fail often, in particular the phlebotomist that attempted to bleed you has many years of hospital phlebotomy and surgery experience.
In the next few months there will be a clinic nearby and we would be happy to save you time, we appreciate you driving for this long to be able to use our service, we are extremely good at what we do. If you wish to use us in future, please do not hesitate to book.
Once again, apologies for the inconvenience.
Risposta di One Day Tests - Cambridge
Thank you very much for the recommendation. We really appreciate it.
Fast delivery and fast results too…
Fast delivery and fast results too would recommend to anyone would definitely use again thanks !!
31 luglio 2024
Risposta di One Day Tests - Cambridge
Thank you very much for the recommendation. We really appreciate it.
Clear instructions
Clear instructions, on time posting the test kit and the result in one day
12 luglio 2024
Risposta di One Day Tests - Cambridge
Really pleased you found our instructions easy to follow. Thank you leaving us a 5* review
10/10 would recommend
Really easy, really quick and user friendly. 10/10 would recommend
25 giugno 2024
Risposta di One Day Tests - Cambridge
Thank you very much for the recommendation and the 5* review
Easy and quick to book an appointment
Easy and quick to book an appointment, the lady was very friendly and welcoming, results came back in good time as well.
3 luglio 2024
Risposta di One Day Tests - Cambridge
We are really happy to hear about your positive experience using our Cambridge clinic. Thank you for leaving us a review
Excellent
Excellent, prompt and helpful service, addressed all my questions, easy to book.
19 giugno 2024
Risposta di One Day Tests - Cambridge
Thank you Joanna for leaving us a 5* review
Good experience at start of process
Good experience at start of process, clear explanations etc. Not so good with results, great difficulty in viewing health dash board. Did not give results on my screen. Had to phone up, was helped and got it sorted eventually.
3 giugno 2024
Risposta di One Day Tests - Cambridge
Thank for you provide feedback. We will review why you were unable to view your results on your dashboard.
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