The greatest thing for me was the dollars saved. My insurance doesn’t commence for another three weeks, yet they alerted us to potential hail storms expected in our location yesterday. That shows me t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Are you conscious of getting good value for your spending on essentials? Then I highly recommend joining One Big Switch (OBS). It's a free service that can help you find better details for things l... Leggi di più
L'azienda ha risposto
Installed solar and batteries. Great job, friendly people and the installers ( contractors) were professional and hid a perfect job. Now a question to onebigswitch: when can you help find our commun... Leggi di più
L'azienda ha risposto
So far the transition has been simple and seamless, still waiting for all services to be connected to the new provider in the coming week. Provided things continue as they have been I’ll be extremely... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su One Big Switch
Scritti dall'azienda
One Big Switch uses the People Power of over a million members around the world to unlock special offers and discounts on Energy, Health, Life, Home and Car Insurance, as well as Home Internet and Telco.
Hundreds of thousands of members have now taken up Group Discounts on their household bills using the power of the One Big Switch network. With over 1.5 million members right around the world, we are the world’s first global movement committed to building consumer power and helping our members pay less for their household bills.
Hundreds of thousands of members have now taken up Group Discounts on their household bills using the power of the One Big Switch network. With over 1.5 million members right around the world, we are the world’s first global movement committed to building consumer power and helping our members pay less for their household bills.
Informazioni di contatto
4,6
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The one big switch reminders give…
The one big switch reminders give guidance to savings.
23 gennaio 2026
Risposta di One Big Switch
Hi there,
Seeing your review really made our day! We’re so glad you had a great experience with us. Feedback like yours is exactly what keeps us motivated to keep improving the member experience.
Thank you for being part of the community, and we can’t wait to see you again soon. If you ever need a hand with anything, we're just a message away!
Warm regards,
Sam
Risposta di One Big Switch
Hi there,
Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you. Knowing our efforts are making a difference for our members means the world to the whole team.
Looking forward to having you back soon!
Cheers, Sam
Travel Insurance for a 75 year old.
The lady Nakia who assisted me was very helpful with my questions and extremely patient. I felt very much at ease filling out my application for Travel Insurance. Thank you.
30 gennaio 2026
Risposta di One Big Switch
Hi there,
We are delighted to hear that we met your expectations! Your feedback is incredibly valuable as we strive to provide the best service possible for all our members.
We look forward to continuing to support you. Please don’t hesitate to reach out if there’s anything else we can do for you.
Warm regards,
Sam
Found me the best prices rather than me…
Found me the best prices rather than me ha ing to google for them.
30 gennaio 2026
Risposta di One Big Switch
Hi there,
Thank you so much for the kind words. We are delighted to hear that we met your expectations! Your feedback is incredibly valuable as we strive to provide the best service possible for all our members.
We look forward to continuing to support you. Please don’t hesitate to reach out if there’s anything else we can do for you.
Warm regards,
Sam
Great way to save money
Taking up a One Big Switch deal for our home and contents insurance gave us a comparable policy with lower excess at a premium that was less than 50% of our previous provider's quote. Amazing!
23 gennaio 2026
Risposta di One Big Switch
Hi there,
Seeing your review really made our day! We’re so glad you had a great experience with us. Feedback like yours is exactly what keeps us motivated to keep improving the member experience.
Thank you for being part of the community, and we can’t wait to see you again soon. If you ever need a hand with anything, we're just a message away!
Warm regards,
Sam
Great opportunity to save cash and also…
Great opportunity to save cash and also reap rewards for just being a member. Have always found the process easy
16 gennaio 2026
Risposta di One Big Switch
Hi there,
Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you. Knowing our efforts are making a difference for our members means the world to the whole team.
Looking forward to having you back soon!
Cheers, Sam
Still awaiting $30 cashback
Still awaiting $30 cashback. No clear instruction on how I will get it.
23 gennaio 2026
Risposta di One Big Switch
Hi there,
Thanks for getting in touch. As per the T&Cs of this offer, you must hold the policy for 21 days to be eligible for the eGift Card. Budget Direct then have another 30 day processing period to email this out to you.
You should expect this within 51 days of your switch. If you want us to raise an enquiry with them, please send us a message through our member services email at contact@onebigswitch.com.au with your policy number so we can reach out to our partners at Budget Direct and advise you when you should expect the eGiftcard.
Kind regards,
Sam
Very helpful and good recommendation…
Very helpful and good recommendation for me to get the exact requirements of the travel insurance, I can have guideline for the comparisons which included insurance cover items and premium to be paid plus premium discount.
Thanks and highly recommend.
16 gennaio 2026
Risposta di One Big Switch
Hi there,
Seeing your review really made our day! We’re so glad you had a great experience with us. Feedback like yours is exactly what keeps us motivated to keep improving the member experience.
Thank you for being part of the community, and we can’t wait to see you again soon. If you ever need a hand with anything, we're just a message away!
Warm regards,
Sam
Great deals
23 gennaio 2026
Risposta di One Big Switch
Hi there,
Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you.
Looking forward to having you back soon!
Cheers, Sam
The hard work you do is much appreciated…
The hard work you do which makes comparing offers suitable + satisfying for me. Thank you
16 gennaio 2026
Risposta di One Big Switch
Hi there,
Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you. Knowing our efforts are making a difference for our members means the world to the whole team.
Looking forward to having you back soon!
Cheers,
Sam
* Re One Big switch to Origin
* Re One Big switch to Origin with financial incentives
* Seamless quick electricity transfer.
*Gas transfer time subject to a forthcoming meter read.
* Unable to comment on ongoing status
23 gennaio 2026
Risposta di One Big Switch
Hi Steve,
Thank you for sharing your feedback. We’re glad to hear that your electricity transfer was seamless, but it’s clear we’ve missed the mark in other areas, and we’d like to change that.
Regarding the One Big Switch financial incentives, we want to ensure these are processed correctly for you. These are typically tied to specific validation periods, and we would be happy to check the exact status of your rewards to give you peace of mind.
As for your gas transfer, you’re correct that these often rely on the final meter read from your previous provider. However, we understand that "waiting for a read" can feel like being in limbo. We can look into your specific scheduled date to provide a more concrete timeline.
We value your business and would appreciate the chance to earn a higher rating. Could you please reach out to us directly at contact@onebigswitch.com.au with your account details? We’ll make it a priority to review your ongoing status and ensure those incentives are on track.
Best regards,
Sam
It offered the best deal and the person…
It offered the best deal and the person helping me was friendly and efficient
23 gennaio 2026
Risposta di One Big Switch
Hi there,
Seeing your review really made our day! We’re so glad you had a great experience with us. Feedback like yours is exactly what keeps us motivated to keep improving the member experience.
Thank you for being part of the community, and we can’t wait to see you again soon. If you ever need a hand with anything, we're just a message away!
Warm regards,
Sam
unable to find electricity deal recommended from this
I was recommended to sign up with this to get the best electricity deal as per energymadeeasy but I couldn’t actually find or get the deal on origin’s website. So now I just have spam emails and not this extra deal
9 gennaio 2026
Risposta di One Big Switch
Hi Liam,
I’m very sorry to hear that you’ve had a frustrating experience trying to secure a specific offer. We always want our members to find the savings they’re looking for.
Energy plans can be tricky because the best offer often depends on whether your home uses a Single Rate or a Time of Use tariff. On the energymadeeasy website, these are usually separated into two different tabs; if the wrong one is selected, the rates won't match what you see elsewhere.
We would love to help you clear this up and find the right plan. Please feel free to reach out to us at contact@onebigswitch.com.au so we can look into this further for you.
Regarding your subscription, we aim to make it as simple as possible, you can click the ‘unsubscribe’ link in any email, or simply reply to one of our messages and we will take care of it immediately.
Thank you for your feedback, and we hope to help you get this resolved.
Best regards, Sam – One Big Switch
Smooth Process from Start to Finish
Two things really stood out in my experience. First, the deal was communicated clearly and consistently, which made it easy to understand, and the sign‑up process was straightforward. Second, the confirmation that my offer had been successfully tracked was excellent. With many cashback or offer platforms, communication can be unclear, but this process was seamless from start to finish. Overall, a great experience, and I’ll definitely be watching for future deals.
16 gennaio 2026
Risposta di One Big Switch
Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.
We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam
quick professional response
9 gennaio 2026
Risposta di One Big Switch
Hi there,
Thank you so much for your wonderful review! Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.
Warm regards,
Sam
Loyalty is a 2 way street
Car insurance offer came in perfect time when I’d received renewal notice with substantial increase for no obvious reason. 2nd substantial increase in 2 years. Called original insurer to query and got it knocked down but was still higher than quote through OBS offer. Looked at reviews and took up new insurance on offer.
16 gennaio 2026
Risposta di One Big Switch
Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.
We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam
Bang for buck health insurance deal
16 gennaio 2026
Risposta di One Big Switch
Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.
We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam
Risposta di One Big Switch
Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.
We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam
Insure and Go Travel Insurance Offer
Used offer to get 17% discount although there were others offering up to 15% discount through Insure and Go.
9 gennaio 2026
Risposta di One Big Switch
Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.
We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam
Loyalty sucks
After some confusion with the system occasioned by lack transparency by the energy regulator, I have finally found a reasonable energy deal. After Onebigswitch took me to Origin, ACTEWAGL contacted me with a better offer which I accepted. Origin then contacted me with an improved offer which, in turn, I accepted. It seems company loyalty in the energy industry is a bonus for energy retailers at the consumer's expense. My advice - shop around regularly.
9 gennaio 2026
Risposta di One Big Switch
Hi there,
I appreciate you sharing your feedback. I understand it can be confusing to see "exclusive" offers on a government platform like Energy Made Easy (EME). To clarify, EME is a mandatory registry managed by the Australian Energy Regulator. While retailers must list their public plans there, they often also list the "restricted" or private offers we negotiate. The reason our offer appears as the "winner" on the government site is simply because their independent algorithm has confirmed that the group-discounted rate we’ve negotiated is cheaper than the standard plans available to the general public.
One Big Switch is a private consumer network, not a government body, and we receive no taxpayer funding. We use the collective bargaining power of our 1.1 million members to force retailers to compete for our business, which is why we also look for savings in other areas like insurance and telco. Retailers pay us a fee for this service, but our rules ensure this never inflates your price; in fact, the goal is to bypass the "loyalty tax" that many retailers charge individual customers.
Our mission is to ensure the consumer wins by providing a service that individuals often don't have the time or scale to do themselves: negotiating from a position of power. I’m happy to discuss any specific plan details with you further if that would help.
Best regards,
Sam
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