The greatest thing for me was the dollars saved. My insurance doesn’t commence for another three weeks, yet they alerted us to potential hail storms expected in our location yesterday. That shows me t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Are you conscious of getting good value for your spending on essentials? Then I highly recommend joining One Big Switch (OBS). It's a free service that can help you find better details for things l... Leggi di più
L'azienda ha risposto
Installed solar and batteries. Great job, friendly people and the installers ( contractors) were professional and hid a perfect job. Now a question to onebigswitch: when can you help find our commun... Leggi di più
L'azienda ha risposto
So far the transition has been simple and seamless, still waiting for all services to be connected to the new provider in the coming week. Provided things continue as they have been I’ll be extremely... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su One Big Switch
Scritti dall'azienda
One Big Switch uses the People Power of over a million members around the world to unlock special offers and discounts on Energy, Health, Life, Home and Car Insurance, as well as Home Internet and Telco.
Hundreds of thousands of members have now taken up Group Discounts on their household bills using the power of the One Big Switch network. With over 1.5 million members right around the world, we are the world’s first global movement committed to building consumer power and helping our members pay less for their household bills.
Hundreds of thousands of members have now taken up Group Discounts on their household bills using the power of the One Big Switch network. With over 1.5 million members right around the world, we are the world’s first global movement committed to building consumer power and helping our members pay less for their household bills.
Informazioni di contatto
4,6
Eccellente
2K recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
It was so easy to sign up and take…
It was so easy to sign up and take advantage of the best offer as One Big Switch had already done the hard work.
17 aprile 2026
Risposta di One Big Switch
Hi there,
Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you. Knowing our efforts are making a difference for our members means the world to the whole team.
Looking forward to having you back soon!
Cheers, Sam
Another great deal organised by One Big…
Another great deal organised by One Big Switch. I've saved a lot of $$$ on our Health Insurance. Thanks One Big Switch.
17 aprile 2026
Risposta di One Big Switch
Hi there,
Thank you so much for the kind words. We are delighted to hear that we met your expectations! Your feedback is incredibly valuable as we strive to provide the best service possible for all our members.
We look forward to continuing to support you. Please don’t hesitate to reach out if there’s anything else we can do for you.
Warm regards,
Sam
Great Savings for Family Health Cover
One Big Switch was able to offer my family a genuine saving of nearly $90 per month on exactly the same level of cover for family private health insurance. Not to mention the great rewards promotion when we joined and the ongoing benefits with HCF. Thank you One Big Switch
17 aprile 2026
Risposta di One Big Switch
Hi there,
Thank you so much for the kind words. We are delighted to hear that we met your expectations! Your feedback is incredibly valuable as we strive to provide the best service possible for all our members.
We look forward to continuing to support you. Please don’t hesitate to reach out if there’s anything else we can do for you.
Warm regards,
Sam
Risposta di One Big Switch
Hi there,
Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you. Knowing our efforts are making a difference for our members means the world to the whole team.
Looking forward to having you back soon!
Cheers, Sam
I accepted the offer to switch to Origin Electricity
I accepted the offer to switch to Origin Energy and the transition was smooth as silk. I can already see the savings on a daily basis via their excellent App
3 aprile 2026
Risposta di One Big Switch
Hi there,
Seeing your review really made our day! We’re so glad you had a great experience with us. Feedback like yours is exactly what keeps us motivated to keep improving the member experience.
Thank you for being part of the community, and we can’t wait to see you again soon. If you ever need a hand with anything, we're just a message away!
Warm regards,
Sam
Risposta di One Big Switch
Hi there,
Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you. Knowing our efforts are making a difference for our members means the world to the whole team.
Looking forward to having you back soon!
Cheers, Sam
HCF health cover offer
The HCF health cover offer from One Big Switch was brilliant. Great product, good price, 8 weeks free and a $300 gift card.! Very easy to join, no problems whatsoever. Thanks One Big Switch!
3 aprile 2026
Risposta di One Big Switch
Hi there,
Thank you so much for the kind words. We are delighted to hear that we met your expectations! Your feedback is incredibly valuable as we strive to provide the best service possible for all our members.
We look forward to continuing to support you. Please don’t hesitate to reach out if there’s anything else we can do for you.
Warm regards,
Sam
I was sold a product that was more…
I was sold a product that was more expensive than what I was paying with my previous health care provider. I feel deceived.
When customers call in to say that they want to reduce their costs expense, they want to be given all information to make an informed decision and choice. There was so much information left out and I am now paying then price (no pun intended, very angry about this) I am now stuck with health insurance that I’m paying $30 more per fortnight than I was sold. Not good enough.
Train your staff to be honest and upfront not to get the sale.
27 marzo 2026
Risposta di One Big Switch
Hi Catharine,
Thank you for sharing your feedback. I am truly sorry for the frustration and financial strain this has caused. Seeing an increase when the goal is to reduce costs is incredibly disappointing. We completed a formal investigation with the provider to understand why your premium differs from the initial expectations. Their records indicate the quote was provided before the industry-wide rate rise on April 1st and was based on a declared 0% Lifetime Health Cover (LHC) loading. Once the provider received your official clearance certificate, it confirmed an applicable LHC loading. This, combined with the annual rate adjustment, resulted in the higher fortnightly cost.
Regarding your concerns about transparency, the provider’s review of the sign-up process found that the information they provided was based on the details disclosed at the time. However, they hear your frustration loud and clear, the transition between providers should be seamless and transparent. We passed your feedback regarding the clarity of the sign-up process and staff training directly to the provider. This is to ensure that potential variables like LHC verification and upcoming rate rises are communicated more effectively to avoid surprises like this in the future.
-Sam
Risposta di One Big Switch
Hi there,
Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you. Knowing our efforts are making a difference for our members means the world to the whole team.
Looking forward to having you back soon!
Cheers, Sam
One Big Switch keeps me constantly…
One Big Switch keeps me constantly informed about cost saving options. Never had a problem with switching providers.
3 aprile 2026
Risposta di One Big Switch
Hi there,
Seeing your review really made our day! We’re so glad you had a great experience with us. Feedback like yours is exactly what keeps us motivated to keep improving the member experience.
Thank you for being part of the community, and we can’t wait to see you again soon. If you ever need a hand with anything, we're just a message away!
Warm regards,
Sam
I have taken out travel insurance
I have taken out travel insurance, the process was easy and a competitive price. Would recommend
27 marzo 2026
Risposta di One Big Switch
Hi there,
Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you. Knowing our efforts are making a difference for our members means the world to the whole team.
Looking forward to having you back soon!
Cheers, Sam
Saved on switching to both HCF health…
Saved on switching to both HCF health funds and Origin Energy offers.
27 marzo 2026
Risposta di One Big Switch
Hi there,
Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you. Knowing our efforts are making a difference for our members means the world to the whole team.
Looking forward to having you back soon!
Cheers, Sam
The process was quick & easy.
27 marzo 2026
Risposta di One Big Switch
Hi there,
Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you. Knowing our efforts are making a difference for our members means the world to the whole team.
Looking forward to having you back soon!
Cheers, Sam
Great Company Great service from purchase to…
Great service from purchase to installation and after sale’s true to their word
6 febbraio 2026
Risposta di One Big Switch
Hi there,
Seeing your review really made our day! We’re so glad you had a great experience with us. Feedback like yours is exactly what keeps us motivated to keep improving the member experience.
Thank you for being part of the community, and we can’t wait to see you again soon. If you ever need a hand with anything, we're just a message away!
Warm regards,
Sam
Good value roeferral
27 marzo 2026
Risposta di One Big Switch
Hi there,
Thanks a million for the 5-star shout-out! We’re thrilled to hear we hit the mark for you. Knowing our efforts are making a difference for our members means the world to the whole team.
Looking forward to having you back soon!
Cheers, Sam
Risposta di One Big Switch
Hi there,
Thank you so much for your wonderful Trustpilot review. We’re happy to hear you had such a great experience switching your household bill(s) with us.
Stories like yours are exactly what we strive for, and we know they can really inspire others who are looking to save. We’re currently putting together community-focused marketing materials and would love to feature your journey!
If you’re happy to, we’d love for you to share a photo so we can put a friendly face to your story. You can send it through to contact@onebigswitch.com.au
We’d really appreciate it,
Sam
Thanks for saving me thousands
20 marzo 2026
Risposta di One Big Switch
Hi there,
Thank you so much for your wonderful Trustpilot review. We’re happy to hear you had such a great experience switching your household bill(s) with us.
Stories like yours are exactly what we strive for, and we know they can really inspire others who are looking to save. We’re currently putting together community-focused marketing materials and would love to feature your journey!
If you’re happy to, we’d love for you to share a photo so we can put a friendly face to your story. You can send it through to contact@onebigswitch.com.au, along with a copy of your previous provider policy and your new bill showing your savings.
We’d really appreciate it,
Sam
using one big switch for our health…
using one big switch for our health insurance was easy
got quote from HCF it was competitive for our needs and staff at HCF were helpful overall experience was good , Regards Brett
27 marzo 2026
Risposta di One Big Switch
Hi there,
Thank you so much for your wonderful Trustpilot review. We’re happy to hear you had such a great experience switching your household bill(s) with us.
Stories like yours are exactly what we strive for, and we know they can really inspire others who are looking to save. We’re currently putting together community-focused marketing materials and would love to feature your journey!
If you’re happy to, we’d love for you to share a photo so we can put a friendly face to your story. You can send it through to contact@onebigswitch.com.au
We’d really appreciate it,
Sam
Risposta di One Big Switch
Hi there,
Thank you so much for your wonderful Trustpilot review. We’re happy to hear you had such a great experience switching your household bill(s) with us.
Stories like yours are exactly what we strive for, and we know they can really inspire others who are looking to save. We’re currently putting together community-focused marketing materials and would love to feature your journey!
If you’re happy to, we’d love for you to share a photo so we can put a friendly face to your story. You can send it through to contact@onebigswitch.com.au
We’d really appreciate it,
Sam
Got a great reduction on my home and contents.
It was quick and easy to navigate, by changing insurance companies I saved $200 a month on my premium.
20 marzo 2026
Risposta di One Big Switch
Hi there,
Thank you so much for your wonderful Trustpilot review. We’re happy to hear you had such a great experience switching your household bill(s) with us.
Stories like yours are exactly what we strive for, and we know they can really inspire others who are looking to save. We’re currently putting together community-focused marketing materials and would love to feature your journey!
If you’re happy to, we’d love for you to share a photo so we can put a friendly face to your story. You can send it through to contact@onebigswitch.com.au, along with a copy of your previous provider bill and your new bill showing your savings.
We’d really appreciate it,
Sam
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