ONCALL LONDON Recensioni 64

TrustScore 4 su 5

3,8

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Valutata 3 stelle su 5

Hit and miss. The quality is not as good as the well known USA brand albeit OC is a more reasonable pice point. I have found the colour fades with washing, more ironing is required and also inconsis... Leggi di più

Valutata 5 stelle su 5

Loved the quality of the materials, I found the sizing of the scrub top a bit small, but looks very smart as a set of scrubs and very comfortable not restrictive at all. Can’t fault their customer... Leggi di più

Valutata 1 stelle su 5

I purchased a scrub online, but it didn’t fit, so I decided to return it. Unfortunately, the website kept crashing, preventing me from printing the return label, and there’s no option to reprint it fr... Leggi di più

Valutata 5 stelle su 5

The zip pockets are EVERYTHING. My stuff is always falling out of my scrub pockets, so the zipper is so convenient. No one knows what’s best for healthcare workers to wear than a healthcare worker th... Leggi di più


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

64 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Great experience

The fabric is really comfortable and high-quality. I love the colours too and the scrubs fit very well. I will purchase again for sure. :)

17 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Poor customer service

Poor customer service. Still waiting for a return label after a week !.

2 marzo 2026
Logo di ONCALL LONDON

Risposta di ONCALL LONDON

Hi,

Thanks for your feedback. To return an item, please use the returns link on our website which allows you to generate a returns label.

Valutata 2 stelle su 5

Inaccurate size for men’s scrub tops

I recently ordered scrubs for both myself and another team member. As a female wearer, I found the fit of my scrubs to be perfect, very comfortable and exactly as expected, with no complaints at all.

However, the experience with the men’s sizing has been quite disappointing. We initially ordered a size Small for a male staff member, but it was far too small, so we requested an exchange. Since I was very happy with my own scrubs, we assumed moving up to a Medium would solve the issue, but unfortunately this was still too small. We have now had to pay an additional £7 to exchange again for a Large, and we are still waiting to receive the return label.

My disappointment is not about the extra payment, but rather the highly inaccurate sizing for men’s scrubs. The sizing does not appear to reflect standard expectations at all. In addition, customer support has been slow and not particularly helpful throughout the process.

I hope the team managing this brand takes this feedback seriously and reviews their men’s sizing to improve the customer experience.

25 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Best buy ever

Great fit, good price. Amazing material and they wash great. All my coworkers said they look so smart and professional. Pockets with zips so nothing falls out! I’m hooked! ❤️❤️❤️❤️

19 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

I saw the OnCall London scrubs on…

I saw the OnCall London scrubs on TikTok and instantly thought these would look great &bought them without any hesitation and I haven’t regretted my decision at all. They’re so comfortable, fit so well and I think that they’re very true to size so if you’re looking to buy a pair if you want a baggier fit size up otherwise they’re very much true to size. They look very sleek, very dynamic and altogether just a really good pair of scrubs!

21 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Loved the quality of the materials

Loved the quality of the materials, I found the sizing of the scrub top a bit small, but looks very smart as a set of scrubs and very comfortable not restrictive at all. Can’t fault their customer service either, quick and easy for returns and exchanges.. would def recommend these scrubs.

16 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

The scrubs i ordered don't fit as…

The scrubs i ordered don't fit as advertised. I requested a refund and was sent a link to a returns portal. This doesn't work. I have contacted customer services to report this and request a return and refund, but have been repeatedly sent the link to the portal that doesn't work. I don't know how to get a return!

27 dicembre 2025
Non scritta su invito
Valutata 3 stelle su 5

Hit and miss

Hit and miss. The quality is not as good as the well known USA brand albeit OC is a more reasonable pice point. I have found the colour fades with washing, more ironing is required and also inconsistency with materials used. The second pair of scrub bottoms I ordered had a completely different colour waistband with a cheaper, flimsier fabric. I wish I could post a photo to represent the difference. The Mandarin top has no shape to it so fitted across the shoulders but couldn't get it over my hips! Made in the shape of a man with no hips!!

1 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

10/10 quality & service

Really good quality scrubs! I love my new high collar (Mandarin) top, it looks very professional. My initial order was large for me but their exchange process was smooth and the customer service was quick to help me. I will definitely be a regular!

30 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Best Quality & Great Customer Service

To be honest, ONCALL has one of the best quality Scrubs with sweet colour options.
I bought a set for the first time and since then I have been buying more for myself and recommending to my friends too and the love it too.
The Mandarin Top is well designed and gives your stylish looks.

The Customer service (Lisha) always looks for ways to help to sort any issues promptly with responses.

13 ottobre 2025
Non scritta su invito

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