Olsa Tools Recensioni 

195
TrustScore 4 su 5

4,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 2 stelle su 5

Firstly, their tools are subpar, nothing really special. Customer service is terrible! My order got shipped to the wrong city and their response was “wait for 7 days to see if it shows up”. The guy I... Leggi di più

Valutata 5 stelle su 5

First non-impact ball universal joint I have seen - design is different from others that use flutes or segmented mechanisms. These roll smoothly and don't bind anywhere in 360 degrees of rotation.... Leggi di più

Valutata 5 stelle su 5

Exceptional. When trying to buy one of your products from another country I found that I was unable to successfully complete the transaction because of issues with the phone number. I reached out to... Leggi di più

Valutata 5 stelle su 5

I made a minor mistake with shipping details when I placed my order. Simon called back and fixed everything. It's great to see a small company that takes customer experience very seriously and does... Leggi di più

Dettagli dell'azienda

  1. Produttore di utensili
  2. Negozio di utensili

Scritti dall'azienda

Our mission guides us to manufacture the best professional quality tools & organizers while offering them at an affordable price. Our products are made in USA, Germany and Taiwan, this information is visible in the specifications section of each product. We hire only the best in the business to design, test and produce our tools to ensure that they exceed ASME™ & ISO standards & certifications, life expectancy measures and, most importantly, your expectations. During our production process, we also have all of our tools professionally tested by local heavy-duty service shops located in Nisku, Alberta; Canada's oil capital.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

195 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,2

Tutte le recensioni

(195)

4 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

Terrible Customer Support

Firstly, their tools are subpar, nothing really special. Customer service is terrible! My order got shipped to the wrong city and their response was “wait for 7 days to see if it shows up”. The guy I talked to couldn’t care less about incorrect shipping or if it affected the customer in any way. If you really want something from these guys, go pick it up yourself. Their delivery contractors and Olsa’s response to concerns will be their downfall!

15 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Want to look at the website and it hits…

Want to look at the website and it hits you with an email prop you can't get rid of without giving them information.

19 ottobre 2025
Non scritta su invito
Logo di Olsa Tools

Risposta di Olsa Tools

Hi Ryan,

Thank you so much for taking the time to share your feedback — we truly appreciate it. We’re very sorry for the frustration you experienced with the popup on our website. After looking into it, we discovered that the close (“X”) button was white, which made it difficult to see on some devices. We’ve since updated the design so it’s now clearly visible and easy to dismiss.

Your feedback helped us catch and fix this issue quickly — thank you again for bringing it to our attention. We hope you’ll give our site another visit soon!

Warm regards,
Olsa Tools

Valutata 3 stelle su 5

I looked online and in social media for…

I looked online and in social media for some magnetic socket holders and ordered a total of 6 3/8 drive, 6 1/2 drive and 6 1/4 drive. As well I ordered the low profile 3/8;impact socket set. The magnets on the base of the rail are OK but could be much better. I try and place my 3/8 deep metric on the side of anything metal and it slides. It's also a bit of a annoyance to line up my sockets and accessories with the single dimple. I broke the 13mm already and have ordered a replacement. Im not dissatisfied completely bit i wanted to support canadian businesses. I would chose something different. The service is good but my response was hit more miss if I got one. Im bummed about my 13mm but understand they are not your typical impact sockets. I ordered an astro to replace and try. Warranty is also hit and miss as they discontinued many items. A warranty is only good if you keep products on hand for replacement/repair. I wanted to try the ratchet but didn't want to buy a rebuild kit to ensure I could use it if it ever broke.

28 luglio 2025
Valutata 4 stelle su 5

Quick supply

Quick supply, the parcel arrived prior to eta.

Quality finish of the goods

Reasonable price considering exchange rates and shipping costs

26 giugno 2025
Valutata 2 stelle su 5

No shipping updates, and unhelpful customer service.

I have received three emails asking me to review my order - after 12 business days, it hasn’t even shipped yet (my order confirmation stated delivery in 5-10 business days). I emailed customer service for an update and was told they’d look into it, with no further follow up. No idea if the tools are any good… edit: update after another two weeks - still haven’t received my order.

25 maggio 2025

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