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Scopri cosa dicono le persone

Valutata 1 stelle su 5

The idea is marvellous and noble but my experience has been ruin by a ridiculous bully of a squad leader. I didn't list my items just because of an emergency which I told my squad leader but my slot... Leggi di più

Valutata 5 stelle su 5

A really great app. I love the sustainability aspect, sharing what I don’t need and giving it to someone who actually wants it. It’s great for decluttering sustainably. I ve also picked up some useful... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Olio has really helped me through difficult times when I had no food. Apart from that since joining I have been much more aware of reducing food waste and making a positive impact. I have also passed... Leggi di più

Valutata 5 stelle su 5

The only thing that disappoints me about Olio is that it isn't compulsory to know of it! If every single person was aware of its massive benefits we could move this world towards zero waste. It is p... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

Welcome! Olio connects neighbours and local shops so surplus food & other household items can be shared. Featured by the BBC, Wired, TimeOut


Informazioni di contatto

  • Haslemere Road 30E, N8 9RB, London, Regno Unito

  • olioex.com

4,2

Molto buono

TrustScore 4 su 5

2506 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 86% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

BULLYING

There are some.lovely people in here really willing to help you have a few others that are absolutely horrible treat you you scum this has happend on 3 separate occasions and the person that is potentially bullying you then gets you blocked from being a olio hero? Fantastic site for what it does or what it's ment to do but the people? Don't think it's worth being spoken to in that way if I'm honnist.

6 febbraio 2026
Non scritta su invito
Logo di Olio

Risposta di Olio

Hello,

Thank you for taking the time to share this. We’re really sorry to hear that you’ve been spoken to in a way that made you feel upset or disrespected. No one should feel bullied or treated poorly within our community, and we completely understand why that would make you question whether it’s worth continuing.

While we’re glad you’ve met some kind and supportive people on Olio, we take reports of unkind or inappropriate behaviour very seriously. Bullying or harassment is not tolerated on our platform. If this happens, please use the flag/report function on the messages or contact us at hello@olioapp.com
so our team can review what’s happened and take appropriate action.

Regarding being blocked from the Food Waste Hero programme, suspensions are applied in line with specific programme rules and system checks. They are not triggered simply because another user reports someone. We aim to apply these rules consistently to ensure fairness for everyone.

If you feel you’ve been unfairly suspended, we do have an appeal process in place. By submitting an appeal through the link in the message you received about your suspension, your case will be reopened and reviewed again by our team. This ensures every volunteer has the opportunity to be heard and have their situation reassessed.

We’re genuinely sorry that this has been your experience. Olio is built on kindness and community, and we’re always working to make sure those values remain at the heart of the app. 💚

Warm regards,
Team Olio

Valutata 5 stelle su 5

What a wonderful community app

What a wonderful community app. I have given things away that I no longer needed and I have acquired things that I do need. The community spirit is friendly, positive with caring sharing neighbours always willing to help with items or advice.

10 febbraio 2026
Non scritta su invito
Valutata 4 stelle su 5

Newcomer’s impression

I fairly recently read about this company and have found it a great way to pass on items we no longer need. No waste, no cost and the recipients seem genuinely grateful.
A great idea.

8 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

A good and useful service which reduces waste

I have only used Olio a few times but I have been very happy with it. It’s easy to use and the people who respond seem serious. I have posted items on other sites and then those who contact to say they want them don’t bother to collect or to let me know they have changed their minds.

22 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Food Waste

Extremely well organised. Great way to share food that would otherwise go to waste. Brilliant 🤩

21 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Bullies Nest

Bullies on forum pushing people away. I see same miserable faces as 2 years ago whos purpose is to attack and argue with users.

Many users on app are dodgy , keeping food for themselves rather than distribute it to people. You cant report them anywhere.

One would ask, where are the principles or values of people who run this app and keep group bullies on their forums and as volunteers?

Reading other reviews its a common thing.

Your ads are mostly gambling, scam from china, and even adult erotic service ads.

10 gennaio 2026
Non scritta su invito
Logo di Olio

Risposta di Olio

Hello,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear how negative this has felt for you. That’s clearly very upsetting, and it’s not the kind of experience we want anyone to have when using Olio.

We want to be clear that bullying, harassment or unkind behaviour is not tolerated on our platform. We work hard to create a respectful and supportive community, and we’re sorry if this hasn’t been your experience. If you see inappropriate comments or behaviour in the forums, please use the flag option on the post so a member of our team can review it and take appropriate action.

Regarding food sharing, Food Waste Heroes are not allowed to keep surplus food for themselves (apart from their 10% allowance) All volunteers receive training and clear guidance to ensure food is shared fairly and as widely as possible. If you believe someone isn’t following these rules, please contact us at hello@olioapp.com so we can investigate.

We’re also very sorry to hear your concerns about ads. Ads help keep Olio free to use, but they should never go against our values. Ads are provided by third-party networks and if you see an ad that feels inappropriate, please take a screenshot and email it to hello@olioapp.com

Our team will review it and block it where necessary. We also offer an ad-free subscription option for those who’d prefer not to see ads at all.

Thank you again for raising these concerns. We’re sorry your experience hasn’t reflected the values we strive to uphold, and we appreciate you speaking up.

Warm regards,
Team Olio 💚

Valutata 4 stelle su 5

I only took 1 star off as I have had…

I only took 1 star off as I have had dealings with a few dodgy , rude people on there requesting ( practically demanding ) the food and my address!

As a lone female I do not feel comfortable with pushy or dishonest men or demanding snappy women lol

So the 4 stars is for MOST people who have been lovely , turned up when said and followed my instructions and were polite

I am NOT a FWH as I do not drive - I just try new foods and make mistakes re buying in bulk to save money

I also like to declutter or get rid of food lurking in my freezer to make room for new food

I also give away household items

Most people are lovely like I said and the NEW VERY LOCAL INDEED FWH I have found recently ( who has become one recently ) is a DREAM!!

So very polite and pleasant and I do sometimes miss out but other times we have got a lovely few bits which come from Sainsbury's

I am a full time carer on benefits so it is such a treat to be GIFTED FOOD and Olio is a wonderful app and it really helps me out plus helps prevent food waste!

4 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Olio is a win-win on several fronts

Olio is a great idea which works by giving people free food that supermarkets would send to landfill. I am lucky to have quite a few great volunteer Olio distributors in my area. I’ve also given away a few free items that are collected, so I feel am giving back to the community. In these tough times it feels good to share & avoid waste. It works really well in my area.

4 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

This is a fantastic app

This is a fantastic app. I have used it to pick up good quality free food and I also have managed to declutter. The other person collects from you so no need to take it anywhere. It is good for recycling and cutting waste, saved £££.

3 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Recycling

Being heavily into recycling, I love the Ethos of this scheme, saving food from going to waste and sharing items that we no longer use with others.

1 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Rubbish I listed free food and free…

Rubbish I listed free food and free bits nobody ever was interested,
Plus the food given away is always salad and bread that’s it.

22 dicembre 2025
Non scritta su invito
Logo di Olio

Risposta di Olio

Hello,

Thanks for taking the time to share your experience, we’re sorry to hear that Olio hasn’t worked as well as you’d hoped. It can definitely feel frustrating when items you list don’t get interest, especially when you’ve made the effort to share them.

Interest can vary a lot depending on location, timing, and what people nearby are looking for. Sometimes listings receive lots of requests, and other times fewer, even when items are still useful.

When it comes to food, what’s available on Olio depends entirely on local surplus from stores, which changes day to day. Some days there’s more variety, and other times it may mostly be bread, fruit or salad. While we can’t control what surplus is available, every item shared still helps prevent waste.

We really appreciate you giving Olio a try, and we hope you might consider using the app again in the future.

Warm regards,
Team Olio

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