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Valutata 1 stelle su 5

The two items I ordered were not in stock. I learned this almost three weeks after the order and payment was made. I have sent five response emails to them requesting a refund. Each time they tell me... Leggi di più

Valutata 2 stelle su 5

Ordered mid Dec. Received a shipping notice Dec 22nd and waited until Jan 9th with no status update. Contacted company stating I'd rather receive a refund because of the ridiculousness of how long i... Leggi di più

Valutata 3 stelle su 5

I gave a three star rating only because of the delivery and communications. The quality of the clothing I would give a 5 star rating. I was pleasantly surprised with how well made the clothing was.... Leggi di più

Valutata 5 stelle su 5

Delivered in reasonable time. Loved the soft touch of the material and both items were a perfect fit. I chose the colours to match a particular pair of pants, which they did. True to size and tr... Leggi di più

3,0

Nella media

TrustScore 3 su 5

575 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,0

Tutte le recensioni

(575)

2 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Questionable quality & unhelpful return center

Subpar quality. Sweaters are missing basic clothing tags. You don't know what they are made of: is it cotton, is it polyester? They smell really bad so I didn't even put them on. Asked for a return and instead received five emails offering steep discounts just so I keep them. Very frustrating experience.

1 febbraio 2023
Non scritta su invito
Valutata 3 stelle su 5

Loved the Clothing....

I gave a three star rating only because of the delivery and communications. The quality of the clothing I would give a 5 star rating. I was pleasantly surprised with how well made the clothing was. The delivery took over a month and the communications were very vague, so I think these two areas could be improved upon. Hence why I gave a 3 star rating. Would I order again, yes, but with an understanding the delivery may be longer than a few weeks.

8 febbraio 2023
Non scritta su invito
Valutata 4 stelle su 5

Nice purchase

Got here faster than I thought it would. Loved the sweaters not so crazy about the material used in the dresses but like the style. Overall not a bad purchase especially for the price. Sizes do run a slightly smaller than American sizing

3 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Love the variety and colors of the products.

I love the quality and colors of all the sweaters I have ordered. However, I'm a little disappointed in the material of the blouses. They are okay, but I thought they would have more substance. Overall, I am happy with the products.

4 febbraio 2023
Non scritta su invito
Valutata 1 stelle su 5

Middle Eastern Company that Sent Me a Completely Different Color and Refused a Full Refund!

I ordered a green sweater on January 6th from a Olgora.com believing they are a USA company, as they state that they ship from a warehouse in NC.
The item didn't ship until January 13 and was delivered on January 27 via USPS. As the product took several weeks to receive from supposedly NC to CT, I suspected it was foreign.

The product I received was not the green sweater I ordered but a yellow sweater. Upon reaching out to them about the error, customer service claimed it was my display, but the sweater in real life was yellow and the sweater description was green. That's not a display issue.

I sent them photos of me wearing the sweater holding yellow and green markers. The sweater was lighter yellow than the yellow marker. I took photos on the same phone I used to make the order and clearly see a difference between a green sweater online and the yellow sweater I photographed. Same display. To different colors.

After a week of back and forth with customer service, their final offer for shipping me the wrong product was a partial refund of $25.00 of the $49.99 I paid them, and the option to return the product to the UAE at my expense

6 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

It took 5 weeks to receive the package…

It took 5 weeks to receive the package from this company, and they sent the wrong shirts (not what I ordered) in the wrong size (sent small, I ordered XL). They have been very slow to respond and no help resolving the issue. Just contacted my credit card to dispute the charge. Don't bother ordering with this company!

20 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Happy with the quality and customer service

I was very happy with the quality of the three shirts I purchased and they fit as expected. As well, I has some questions about the currency being shown in CAD but charged in USD (I am Canadian). Customer service was quick to respond and provided a satisfactory solution.
The items arrived relatively quickly.

5 febbraio 2023
Non scritta su invito
Valutata 4 stelle su 5

Tie Wrap Sweater

The color of the sweater I ordered is more tan than khaki, but color differences are always to be expected. I do have to say that the sweater is not quite as long as I would like it to be, but it fits, is soft, warm and well-made. I would recommend it.

4 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Top Notch Clothes!! Quality Fantastic

My shipment came in as expected. The clothes are top sewing quality, I know I sew. Love the material and the designed you do. My daughter love the top I bought her for christmas. This is my go to store. Thank you.

31 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

VERY POOR customer service

The sweaters quality was good. This rating is for the customer service. The items were too small and I contacted Olgora for a return label 2 weeks ago. I still don't have the label. Instead they keep offering me discounts to keep the items. I hope that this doesn't go on for another 30 days and then they'll tell me that it's too late to return.

2 febbraio 2023
Non scritta su invito

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