I made a request that Mark listened to, he offered suggestions, and then made my choice happen for me. He is soooo kind, respectful, helpful, and very prompt in his responses. And I mean PROMPT! Quite... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I ordered 3 jars for $100 to try the product, unaware that I had started a subscription. Within 10 mina of ordering the product, a lwoman called to make sure I knew how to apply the product and... Leggi di più
L'azienda ha risposto
Frances was so professional, and friendly, and truly wanted to help me. She took extra time to look into the situation. She corrected the problem immediately and made a suggestion that better suited w... Leggi di più
L'azienda ha risposto
I expressed my desire to cancel a subscription for an Olavita product and Veronica responded to my email request. She responded right away with two options to solve my issue. I selected my preferre... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Embrace your unique beauty and feel confident in your own skin. Free from harmful chemicals and irritants Get up to 56% smoother, brighter, healthier skin. Conveniently perform from home - minus the ‘clinical’ costs.
Informazioni di contatto
-, -, -, Stati Uniti
- 7542276438
- support@olavita.co
- olavita.co
3,7
Nella media
975 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Travis explained everything to me. Now I am anxious as to when it will arrive.
I haven’t received the product yet so I’m not sure if this as good as I’m told. Time will tell.
27 ottobre 2026
Non scritta su invito
Risposta di Olavita
Thank you for sharing your feedback, Wanda! 💙 We're glad Travis was able to explain everything and answer your questions. We understand you're eager to receive your order and try the product for yourself. We hope it arrives soon and that you enjoy your Olavita experience!
Impressive Initial Contact
I purchased this skin care product while I was traveling. The first day that I returned home, a gentleman named Travis called to give information on the use of the product. I appreciate that he made the effort to reach out and insure that I understood how to correctly apply it. I look forward to receiving it and begin my new routine.
27 ottobre 2026
Non scritta su invito
Risposta di Olavita
Thank you for sharing your experience, Judi! 💙 We're delighted to hear that Travis made the effort to reach out and help you understand how to use your product correctly. We'll be sure to pass along your kind words to him. We hope you enjoy your new skincare routine and appreciate you choosing Olavita!
100% refund on midshipped product…
100% refund on midshipped product within 3 days of request. No questions asked.
26 ottobre 2026
Non scritta su invito
Risposta di Olavita
Thank you for sharing your experience, Eric! 💙 We're glad we could resolve the issue promptly and provide your refund without any hassle. We always want to make things right for our customers, and we appreciate you taking the time to share your feedback!
Thank you, Jay, for your help!
As soon as l saw the total of the purchase l had made, I called the support number. I spoke to a very kind gentleman named Jay who helped me undo some of what l had unintentionally done. He knew right away what needed to be done and fixed my problem quickly. I appreciate him and think your company is lucky to have him!!
20 ottobre 2026
Non scritta su invito
Risposta di Olavita
Thank you for your wonderful feedback, Wendy! 💙 We're delighted to hear that Jay was able to quickly resolve the issue and provide such kind and helpful support. We'll be sure to share your lovely words with him. We're lucky to have team members like Jay who are committed to helping our customers. Thank you for taking the time to share your experience!
Veronica responded immediately to my…
Veronica responded immediately to my concern that my order included a VIP insurace cost that was not mentioned at all. She refunded the $9.95 fee. This made me take a deep breath, n then assured me that I did not order their product too quickly!
Thank you Veronica!
Tal Schwartz LAc
22 ottobre 2026
Non scritta su invito
Risposta di Olavita
Thank you for sharing your experience, Tal! 💙 We're glad Veronica responded promptly to your concern and was able to assist you with the refund. We understand how important it is to have clarity when placing an order, and we're happy she could help put your mind at ease. We'll be sure to pass your appreciation along to Veronica!
Great Support and Product
Recently placed an order with Olavita for a number of their products and inadvertently ticked the subscription box. Having noticed this on my Bank Statement and having received a notification of a future delivery i contacted the support team by email. I received more or less an immediate response from Mark in the support team, who dealt with my concerns and rectified my error. That said i will certainly be reordering in the future as the products have lived up to my expectations. Thanks again to Mark for your kind emails and consideration.
22 ottobre 2026
Non scritta su invito
Risposta di Olavita
Thank you for your lovely feedback, Glenda! 💙 We're delighted to hear that Mark responded promptly and helped resolve your concerns with your order. It's wonderful to know that our products have met your expectations and that you're considering ordering again. We'll be sure to share your kind words with Mark. We truly appreciate your trust and support!
I've been using for a month
I've been using for a month, and no difference at all! I bought it because I saw pics of before and after, with the wrinkles gone, THIS PRODUCT DOESN'T WORK!!!!!!!!!!
21 ottobre 2026
Non scritta su invito
Risposta di Olavita
Hi Beverly, thank you for sharing your feedback. We're sorry to hear that you haven't noticed the results you were hoping for after a month of use. We understand how disappointing this can be, especially when you have high expectations based on before-and-after photos. Results can vary from person to person, and we appreciate you giving the product a try. We'd welcome the opportunity to learn more about your experience and help address any concerns you may have. Please reach out to our customer support team so we can assist you further.
The team
The team, and in particular Mark, were very helpful in rectifying the return of a product I didn't order, sending me documentation to complete and arranging a refund to my account. Excellent experience.
20 ottobre 2026
Non scritta su invito
Risposta di Olavita
Thank you for your wonderful feedback! We're delighted to hear that Mark and the team provided such helpful and efficient support in resolving the issue with your return and arranging your refund. We'll be sure to pass your kind words on to Mark. Thank you for choosing us and for sharing your positive experience! 💙
Fantastic customer service
Fantastic customer service. A true and helpful response to emails and answered fully with simplicity and kindness. Not a hint of awful AI in sight or musac with your call is important to us etc. so refreshing.
I am recommending the product to my family too. First class product. First class service
Thank you Mark Your sincerity it helpfulness will be remembered and I shall use you as my tool as to how good customer relations should work and thank you for your help.
20 ottobre 2026
Non scritta su invito
Risposta di Olavita
Hi Gillian,
Thank you for such a thoughtful review! We’re delighted to hear that Mark provided sincere, helpful, and clear communication and made you feel genuinely supported. We believe great customer service should always be personal, kind, and attentive.
We’ll be sure to share your lovely words with Mark. It means a great deal to know that you would recommend Olavita to your family. Thank you for your trust and support!
Warm regards,
The Olavita Team
Mark processed my refund immediately…
Mark processed my refund immediately after I had a change of heart. He was quick and polite. I am so relieved! A company that has to sell THAT hard, even after making the sale, can't have that good a product. I'm incredibly prone to allergic reactions and the reviews mentioned that these are common, with minimal results. This is why I cancelled my order and I'm very grateful to Mark for doing it so quickly. I would give him 5 stars but don't want that to go against the brand as a whole, which it will.
20 ottobre 2026
Non scritta su invito
Risposta di Olavita
Hi Alex,
Thank you for sharing your experience. We’re glad Mark handled your refund promptly and politely, and that he was able to give you peace of mind.
We also appreciate you sharing your concerns about product claims, potential allergic reactions, and the sales experience. We take customer feedback seriously, and we want everyone to feel comfortable and informed when making a decision about our products.
We’ll be sure to pass your appreciation along to Mark.
Warm regards,
The Olavita Team
I appreciate the immediate response &…
I appreciate the immediate response & the courtesy that Veronica helped me with my issues!
19 ottobre 2026
Non scritta su invito
Risposta di Olavita
Hi Patty,
Thank you for your kind feedback! We’re pleased to hear that Veronica responded promptly and treated you with courtesy while helping with your concerns.
We’ll be sure to share your appreciation with Veronica. Thank you for taking the time to recognize her support!
Warm regards,
The Olavita Team
I was charged way more than what I…
I was charged way more than what I signed up for. I don't even want the products now. Every time I try to send an email to cancel the recent order, I'm advised that the message can't be delivered.
16 ottobre 2026
Non scritta su invito
Risposta di Olavita
Hi Cheri,
We’re sorry to hear about the frustration caused by the unexpected charge and the difficulty reaching us by email.
It’s possible that you’re using an incorrect email address. Please contact us at support@olavita.co so we can look into your order and help you with the next steps.
We’d appreciate the opportunity to resolve this directly with you. Rather than leaving a one-star review before we’ve had a chance to assist, please reach out to our team so we can review your concerns and work toward a solution.
Warm regards,
The Olavita Team
Olavita's VeronicA
Veronica from the service team looked after me. She was fantastic, very helpful, a great communicator, and very professional. I love their product, and Veronica proved that the team at Olavita love it, too. Wonderful customer experience, Veronica. Thank you.
19 ottobre 2026
Non scritta su invito
Risposta di Olavita
Hi Victoria,
Thank you for your wonderful review! We’re delighted to hear that Veronica provided such helpful, professional, and attentive service. It’s lovely to know that her communication and genuine care made your experience so positive.
We’ll be sure to share your kind words with Veronica. Thank you for your trust in Olavita and for taking the time to share your experience!
Warm regards,
The Olavita Team
Great Representative Mark
I had payment issues, and Olavita’s rep, Mark, was not only knowledgeable and effective, he was personable while handling my issues promptly.
17 ottobre 2026
Non scritta su invito
Risposta di Olavita
Hi Bex,
Thank you for sharing your experience! We’re glad Mark was able to resolve your payment issues promptly while providing knowledgeable, friendly, and professional support.
We’ll be sure to pass your appreciation along to Mark. We truly appreciate your feedback and thank you for choosing Olavita!
Warm regards,
The Olavita Team
Prompt replies to emails and great service
Prompt replies to emails; understood the problem; coherent replies; gracious and polite and solved the issue i was writing about and followed up - lady named veronica
14 ottobre 2026
Non scritta su invito
Risposta di Olavita
Hi Karyn,
Thank you for your lovely review! We’re delighted to hear that Veronica provided prompt, clear, and thoughtful responses and followed up to ensure your issue was resolved. It’s wonderful to know that her polite and understanding approach made such a positive difference to your experience.
We’ll be sure to share your kind words with Veronica. We truly appreciate you taking the time to recognize her excellent service!
Warm regards,
The Olavita Team
Customer Service represents the company well
Jay, from customer support was excellent. Very professional with great knowledge and excellent customer service skills.
Completed quick and accurate study of my account, provide solutions and sent me the information I needed to return the product
Very upbeat with a can do attitude.
14 ottobre 2026
Non scritta su invito
Risposta di Olavita
Hi Wendy,
Thank you for your wonderful review! We’re delighted to hear that Jay provided professional, knowledgeable, and efficient support. It’s great to know he took the time to review your account carefully, explain the available solutions, and provide the information you needed for your return.
We’ll be sure to share your kind words with Jay. We truly appreciate you taking the time to recognize his efforts!
Warm regards,
The Olavita Team
Just want to thank Mark for being so…
Just want to thank Mark for being so helpful. So quick to get things done. Brilliant.
14 ottobre 2026
Non scritta su invito
Risposta di Olavita
Hi Sue,
Thank you for your lovely feedback! We’re so glad to hear that Mark was helpful and handled everything so quickly. Providing efficient, reliable support is something we truly value.
We’ll be sure to pass your appreciation along to Mark. Thank you for choosing Olavita!
Warm regards,
The Olavita Team
Veronica you were amazing
Veronica you were amazing. Thank you for your understanding of my situation and helping with it. Your kindness was above and beyond.
Thank you Again! Great Customer Service!!
13 ottobre 2026
Non scritta su invito
Risposta di Olavita
Hi Katie,
Thank you so much for your wonderful review! We’re delighted to hear that Veronica showed such kindness and understanding and went above and beyond to help with your situation.
We’ll be sure to share your lovely feedback with Veronica. It means a lot to us to know that you felt supported and cared for. Thank you for taking the time to share your experience!
Warm regards,
The Olavita Team
My canceled order.
I realized that my account had 0 funds as a result of my being hacked. I immediately cancelled the order, and waited because I did not know if I had canceled in time. I was so glad to receive the message from Mark that he had cancelled it and everything was taken care of. He was very polite, and I am delighted with your prompt addressing of this situation. Thanks! I will be back!
13 ottobre 2026
Non scritta su invito
Risposta di Olavita
Hi Janet,
Thank you for sharing your experience! We’re glad Mark was able to confirm your cancellation promptly and put your mind at ease during what must have been a stressful situation. It’s wonderful to hear that his polite and helpful approach made a difference.
We truly appreciate your kind words and look forward to welcoming you back to Olavita!
Warm regards,
The Olavita Team
Mark from customer support dealt with…
Mark from customer support dealt with my issue quickly and effectively.
Thank you.
13 ottobre 2026
Non scritta su invito
Risposta di Olavita
Hi there,
Thank you for your kind feedback! We’re delighted to hear that Mark handled your issue quickly and effectively. Providing prompt, reliable support is very important to us, and we’ll be sure to share your appreciation with him.
Thank you for choosing Olavita!
Warm regards,
The Olavita Team
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