Customer service was great to begin with, but that only lasted so long. My order was returned to the sender after there was an issue and while I was offered a refund the money never showed up and th... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Happy with the products of Okdermo! I use Triluma for my hyperpigmentation and within 3 days I noticed improvement of my skin. Great! Be aware to start slowly and don't overdo. The Customer service o... Leggi di più
L'azienda ha risposto
This is the best place to find this product. This creme has really worked for me controlling my facial hair. After Vaniqua was discontinued, I'm very grateful to find Okdermo. They sell Elyn creme, wh... Leggi di più
L'azienda ha risposto
I have nothing but positive experience with OKDERMO. I highly recommend them.Customer Service is Excellent,I was updated at every step of the way.Felt safe and secure placing my order with them. Qual... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
OKDERMO ® | Beauty, Health, & Skin Care Online Store. Best on the market anti-aging solutions. Acne treatment creams, retinol products, vaniqa. Skin lightening and melasma treatment products. One stop store for your health needs!
Informazioni di contatto
Main Street, 90001, San Francisco, Stati Uniti
- okdermo@okdermo.com
- okdermo.com
3,6
Nella media
93 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy communication with the seller
Easy communication with the seller. My package did not arrive as expected. The seller contacted me first to see if my package had been delivered. When I informed them it had not, they reshipped it quickly and continued to follow up with me to make sure my package was delivered. Excellent customer service.
23 maggio 2018
Non scritta su invito
Risposta di OKDERMO.com
Thank you, dear Heather, for your feedback, appreciate your understanding and patience!
Purchase with confidence
Although it takes about 10 days to receive your item because it is coming from overseas, rest assured that you will receive an authentic product. The company is very good about responding promptly to all communications. I will be using them from now on for my skincare needs.
20 maggio 2018
Non scritta su invito
Risposta di OKDERMO.com
Dear Shandon, thank you for your review! It is a pleasure to have such a customer like you! Best wishes!
I have used Vaniqua cream for years &…
I have used Vaniqua cream for years & when I could no longer get it I was on the internet searching and I found this cream which is better
17 maggio 2018
Non scritta su invito
Risposta di OKDERMO.com
Thank you dear Bea for your review!
Superb, would recommend
Superb, fast delivery & awesome products will use again.
14 maggio 2018
Non scritta su invito
Risposta di OKDERMO.com
Thank you dear Nyah for your support and kind words!
Quick and reliable
Quick and reliable delivery/service. Product works great as well.
8 maggio 2018
Non scritta su invito
Risposta di OKDERMO.com
Thank you for your review dear Sel! Best wishes!
Good Product and Service
Honestly I received just what I ordered on time the customer service is very professional and it was great service. Would order again most definitely very happy with my purchase.
4 maggio 2018
Non scritta su invito
Risposta di OKDERMO.com
Thank you dear Janet for your feedback! Happy you satisfied!
Kind regards,
Excellent customer service
Excellent customer service. I was concerned about the delivery date.
Angela S from Customer Service answered my email immediately. She was very reassuring.
Janet
2 maggio 2018
Non scritta su invito
Risposta di OKDERMO.com
Dear Janet, we are happy to have such a customers like you! Best wishes!
This is a great company to deal with
I was hesitant to order overseas ... but my fears were allayed. Products arrived on a timely basis, prices are great -- much better than from the U.S. -- and Angela in customer service is a pleasure to deal with. I will certainly place future orders.
30 aprile 2018
Non scritta su invito
Risposta di OKDERMO.com
Much appreciate dear Meredith, its a pleasure to hear such a words in our address! Hope to see you again! ;)
Very good customer service
30 aprile 2018
Non scritta su invito
Risposta di OKDERMO.com
Thank you dear Mohini!
OKDERMO was quick to respond to my…
OKDERMO was quick to respond to my emails.I had an issue/misunderstanding with the currency used but Angela explained the situation promptly and professionally. Also then I thought delivery was taking a bit long Angela reassured me to wait a few more days and if still not delivered OKDERMO would resend my order with express mail. I was very impressed with the company's customer service. I am happy to report that waiting the few more day paid off .I received my parcel this morning.
I highly recommend OKDERMO.And a special thank you to Angela.
Mimi B.
27 aprile 2018
Non scritta su invito
Risposta di OKDERMO.com
Thank you dear Mimi for such a wonderful feedback, appreciate this!
OKDERMO.COM has the best quality…
OKDERMO.COM has the best quality products! I ordered my products and received them 3 weeks later. Tri-luma was absolutely perfect! My girlfriends have been going to this website for their products for quite some time too! They also responded to my emails in a timely manner. That surprised me. Don't pay retail. Shop at OKDERMO.COM!
25 aprile 2018
Non scritta su invito
Risposta di OKDERMO.com
Thank you dear Mary for such a warm words! Very kind from your side! We are happy that you satisfied with your order! Welcome back and Kindest regards from all our team
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