A beautiful Oka location in Knutsford! It was my first visit and I will certainly be going back! Staff were extremely helpful and well informed. Car parking was available, a real bonus as Knutsford is... Leggi di più
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Davina was extremely helpful. We left our purchase to collect later and I had mentioned that one of the purchases was a gift. When I returned to collect our items Davina had beautifully gift wrapped... Leggi di più
L'azienda ha risposto
Assistant not very interested in giving a good service. Asked me if I knew what I had come for???. Never asked if I would like it gift wrapped , not interested! I have been into the store before and... Leggi di più
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Had a really great experience on Saturday in Oka Knutsford . We were helped by a lovely team member called Michelle who was knowledgable , helpful and enthusiastic . We found several pieces which fit... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
In the historic town of Knutsford, what was once the Conservative Club is now the impressive home to our beautiful OKA store. Not far from Tatton Park Gardens and Lyme Park – used in the filming of BBC literary dramas – the striking red-brick building provides a stunning backdrop for two floors of our furniture and accessories. High ceilings and traditional mouldings showcase our designs in the best possible setting with the pieces being displayed in seasonal room sets by our talented visual team.
Informazioni di contatto
Conservative Building, Manchester Road, WA16 0LT, Knutsford, Regno Unito
- +44 1565 220020
4,8
Eccellente
304 recensioni
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Still waiting for my purchase that was…
Still waiting for my purchase that was posted by the Knutsford store through DPD. Store very unhelpful and still struggling to find out what has happened. Customer services dealing with it atm but they’re still liasing with Knutsford store. Very frustrating. Staff not helpful at all
9 aprile 2025
Risposta di OKA - Knutsford
Dear Martin,
Thank you for taking the time to share your feedback, and we’re truly sorry to hear about the frustration you've experienced.
Since your review, one of our Customer Service agents has raised a replacement order for you and has been in touch to confirm that they’ll keep you updated every step of the way until the item has been dispatched and safely delivered.
We completely understand how disappointing this situation has been. Please rest assured that we're actively working to resolve this for you as quickly as possible.
Thank you for your patience.
Kind regards,
OKA
Risposta di OKA - Knutsford
Dear Emma
Thank you for taking the time to share your feedback.
We are delighted to hear you received friendly and helpful service on your recent visit for our Knutsford store.
We hope to see you again soon.
Kind regards
OKA
Risposta di OKA - Knutsford
Dear Gillian
Thank you for your kind words!
We're delighted to hear that you were impressed by our Knutsford team's helpfulness and efficiency. We strive to provide excellent service and appreciate your recognition.
Best regards
OKA
Great customer service and staff.
29 marzo 2025
Risposta di OKA - Knutsford
Dear Sian
Thank you for your kind feedback! We endeavour to provide excellent service to our customers and appreciate you taking the time to share your experience.
We look forward to seeing you again soon!
Best regards
OKA
Great shopping experience. Knowledgeable staff.
Great shopping experience and friendly and knowledgeable staff. Louise was very helpful in offering good advice and gave me much of her time.
24 marzo 2025
Non scritta su invito
Risposta di OKA - Knutsford
Dear Sophie
Thank you for your kind words!
It's lovely to hear you had a great shopping experience and that our Knutsford team were friendly, knowledgeable, and helpful. We will be sure to pass along your compliments to Louise.
We appreciate your feedback and look forward to welcoming you back soon!
Best regards
OKA
Great range and staff 1st class
21 marzo 2025
Risposta di OKA - Knutsford
Dear Mr Prince
Thank you for sharing your feedback.
We're delighted to hear you enjoyed our range and found our Knutsford team friendly and helpful.
Kind regards
OKA
Great Service
Very helpful support & advice from Magda. Also, great to see things in the store, as the on-line images don’t always reflect the true colours.
18 marzo 2025
Risposta di OKA - Knutsford
Dear Sylvia
We are so glad that you had a positive experience in our Knutsford Showroom. Magda is a valued member of our team and we truly appreciate you taking the time to acknowledge her advice and helpfulness.
We understand the importance of seeing our products in person and we're happy that you found the store visit helpful.
Thank you for your kind words!
Best regards
OKA
Risposta di OKA - Knutsford
Dear Mrs Almond
Thank you for your kind words!
We truly appreciate your support and look forward to assisting you again in the future!
Kind regards,
OKA
Fantastic staff at Knutsford
The staff at Knutsford are so very lovely and it makes it a pleasure to shop at the store which always looks incredible.
Thank you to Louise and the team who were all so helpful.
11 marzo 2025
Risposta di OKA - Knutsford
Dear Wendy
Thank you for your kind words!
We are so pleased to hear that you had another brilliant experience at our Knutsford Showroom and hope that you enjoy your purchases.
We truly appreciate your support and look forward to assisting you again in the future!
Best regards,
OKA
Light bulbs show through most of the…
Light bulbs show through most of the lampshades which stops me buying the lamps.
Some items very expensive.
Staff good
9 marzo 2025
Risposta di OKA - Knutsford
Thank you for sharing your feedback. We are glad that your experience with our Knutsford Store is positive, but we are sorry to hear of your concern with our LED lightbulbs.
We are continuously working on enhancing the quality of our products and your insights are important to us. If there is anything specific you would like addressed, please do contact our customer service team who would be happy to help.
Kind regards
OKA
The assistants were most helpful
The assistants were most helpful. I find shopping at Oka a delight
1 marzo 2025
Risposta di OKA - Knutsford
Dear Annie
Thank you for your kind words.
We are pleased that you have such a positive shopping experience in our Knutsford Store and will pass your feedback on to the team.
Providing helpful and attentive service is something we strive for, and we truly appreciate your feedback.
We look forward to welcoming you back soon!
Kind regards,
OKA
The staff at Knutsford are so helpful!
8 marzo 2025
Risposta di OKA - Knutsford
Dear Allison
Thank you for taking the time to share your feedback.
We will ensure that your comments are passed to our Knutsford Team, who will be delighted to hear of your positive experience and hope that you will return.
Kind regards
OKA
Wonderful and helpful assistant at the…
Wonderful and helpful assistant at the knutsford branch
3 marzo 2025
Risposta di OKA - Knutsford
Dear Vanessa,
Thank you for your kind words! We're thrilled to hear that you had a great experience with our team member at our Knutsford store. Providing helpful and attentive service is something we strive for, and we truly appreciate your feedback. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
OKA
I believe her name was Katie in the…
I believe her name was Katie in the knutsford branch super helpful and friendly!
1 marzo 2025
Risposta di OKA - Knutsford
Dear Gemma,
Thank you for your kind words! We're so pleased to hear that you received such helpful and friendly service at our Knutsford store. We'll be sure to share your feedback with the team. We look forward to welcoming you back again soon!
Best regards,
OKA
Great service once again from the…
Great service once again from the Knutsford team. Love the offering at Oka. Bit addicted I think. It’s just so well made and looks the quality it is. The team have been helpful with furniture and colour choices and I am so excited to see it all together in my new decorated lounge. Thank you. I will definitely be back.
1 marzo 2025
Risposta di OKA - Knutsford
Dear Andrea,
Thank you for your wonderful feedback! We're thrilled to hear that you've had another great experience with our Knutsford team and that you love our collection. It’s fantastic to know that our team has been helpful with your furniture and colour choices—we can’t wait for you to see everything come together in your newly decorated lounge! We truly appreciate your support and look forward to welcoming you back soon.
Best regards,
OKA
Risposta di OKA - Knutsford
Thank you for your kind words! We're delighted to hear that you’re happy with both our products and service. Your continued support means a lot to us, and we look forward to welcoming you back again soon!
Best regards,
OKA
Very helpful and friendly staff.
16 febbraio 2025
Risposta di OKA - Knutsford
Thank you for your kind words! We're delighted to hear that our team was helpful and friendly. Providing a great experience is always our priority, and we truly appreciate your feedback. We look forward to welcoming you again soon!
Best regards,
OKA
Risposta di OKA - Knutsford
Dear Christopher,
Thank you for your kind review! We're so pleased to hear that you enjoyed our shop, the variety of choices, and the helpfulness of our team. We truly appreciate your support and look forward to welcoming you back soon!
Best regards,
OKA
Great customer service
Went in for vouchers, friendly staff, shop display was lovely as usual
21 febbraio 2025
Risposta di OKA - Knutsford
Dear Vicky,
Thank you for your kind review! We're so pleased to hear that you had a great experience with our friendly team and enjoyed the store display. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Very kind helpful and attentive…
Very kind helpful and attentive customer service Warm and friendly. Nothing was too much trouble.
21 febbraio 2025
Risposta di OKA - Knutsford
Dear Claire,
Thank you for your wonderful review! We're delighted to hear that you found our customer service kind, helpful, and attentive. Providing a warm and friendly experience is always our priority. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
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