Excellent service from Narinder, who has been helping me purchase items from my Oka wish list throughout the year. I also really appreciated Lucy and Charlie, who took great care to wrap my dining tab... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeWood Street, KT1 1TX Kingston upon Thames, England, GB
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Such a wonderful experience shopping at Oka in Fenwicks Kingston recently. I was left to browse freely but Narinda and Lucy were readily on hand to answer my many questions prior to purchasing. Such a... Leggi di più
L'azienda ha risposto
Fantastic experience all round at Kingston branch in Fenwick. Great displays and crucially staff Charlie, eloise and Julie. Also went to a great event with canapés and flower arranging
L'azienda ha risposto
Found your shop assistant intense and had to tell her she was giving me too much information when she was overly complicating what was involved in arranging a delivery of 4 framed posters to my ho... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- anche in
- Negozio di arredi e di design d'interni
- Negozio di articoli per l'illuminazione
Scritti dall'azienda
We’ve brought OKA to Kingston, with a concession now open at Fenwick, one of the UK’s most iconic department stores. Located on the 2nd floor of Fenwick’s renowned furniture floor, the new OKA space showcases our latest collections alongside OKA icons, presented within our signature thoughtfully curated room sets. Stop by to explore our pieces in person, or sign up to our emails for news, events and updates from the store.
Informazioni di contatto
Wood Street, KT1 1TX, Kingston upon Thames, England, Regno Unito
4,7
Eccellente
41 recensioni
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Le persone hanno visualizzato anche
The your lady has only been with you…
The your lady has only been with you for two days. She was charming, helpful and efficient. Thank you.
28 ottobre 2026
Risposta di OKA - Kingston
Dear Martin,
What lovely feedback! We're delighted that our newest team member at Kingston made such a positive impression after just two days with us.
It's wonderful to hear that she was so charming, helpful and efficient. We'll be sure to share your kind words with her and the team.
Thank you for taking the time to recognise her efforts.
Kind regards,
OKA
Charlie the staff is brilliant.
Charlie the staff is brilliant.. You should definitely see him to get some support.. He's the best
20 ottobre 2026
Non scritta su invito
Risposta di OKA - Kingston
Dear Esra
We are absolutely delighted to hear about your fantastic experience at our Fenwick Kingston concession and the wonderful support you received from Charlie. It is always our goal to provide helpful and brilliant service, and knowing that this made such a positive impression on you truly warms our hearts. Your kind words have been shared with the team, and we look forward to welcoming you back again soon.
Kindest regards
OKA
Really good experience shopping at OKA…
Really good experience shopping at OKA in Kingston. Charlie and Julie were both great and extremely helpful.
18 ottobre 2026
Non scritta su invito
Risposta di OKA - Kingston
Dear Tom,
We're delighted to hear that you had such a positive experience at our Kingston store.
We'll be sure to pass your lovely feedback on to Charlie and Julie, who will be so pleased to receive it.
Thank you for choosing OKA, and we hope to welcome you back again soon.
Kind regards,
OKA
Risposta di OKA - Kingston
Dear Customer,
We're delighted to hear that you're happy with your new sideboard and that everything went smoothly.
Thank you for choosing OKA, and we hope you enjoy your new piece for many years to come.
Kind regards,
OKA
Very helpful assistant and prompt…
Very helpful assistant and prompt delivery, from Kingston store.
12 ottobre 2026
Risposta di OKA - Kingston
Dear Mrs Rawson,
We're pleased to hear that you received such helpful service from our Kingston team and that your delivery arrived promptly.
Thank you for your kind feedback. We'll be sure to pass it on to the team.
Kind regards,
OKA
Fantastic experience all round at…
Fantastic experience all round at Kingston branch in Fenwick. Great displays and crucially staff Charlie, eloise and Julie. Also went to a great event with canapés and flower arranging
15 ottobre 2026
Non scritta su invito
Risposta di OKA - Kingston
Dear Andy
Thank you for your fantastic feedback! We are delighted to hear about your wonderful experience at our Kingston branch and that you enjoyed the store displays. It is lovely to know that our team provided such helpful service and that you had a great time at our flower arranging event. We truly appreciate your support and hope to see you again soon.
Kind regards
OKA
Thank you!
Excellent service from Narinder, who has been helping me purchase items from my Oka wish list throughout the year. I also really appreciated Lucy and Charlie, who took great care to wrap my dining tables properly and provided clear, helpful instructions for collection. Thank you again.
8 ottobre 2026
Non scritta su invito
Risposta di OKA - Kingston
Dear Emma
We are thrilled to hear about your wonderful experiences with our Kingston store throughout the year. It is fantastic to know that you received such dedicated assistance with your orders and that our team took such great care in preparing and packing your dining tables for a seamless collection. Thank you so much for your kind feedback and continued support.
Best wishes
OKA
Service in Fenwicks Kingston was…
Service in Fenwicks Kingston was excellent.
The baubles look superb and the packaging is great, many thanks.
7 ottobre 2026
Risposta di OKA - Kingston
Dear Beverley
Thank you for your wonderful feedback. We are delighted to hear that you had such a positive experience visiting our Kingston concession and that you are so pleased with the appearance and careful packaging of your new decorations. Your kind words mean a great deal to our team, and we look forward to welcoming you back again soon.
Warm regards
OKA
Risposta di OKA - Kingston
Dear Sara
Thank you for taking the time to share your kind words. We are delighted to hear that you had a great experience at our Fenwick Kingston concession and that you are pleased with the quality of your new cushions. Your feedback is truly appreciated.
Kindest regards
OKA
From someone who hates shopping.....
Such a wonderful experience shopping at Oka in Fenwicks Kingston recently. I was left to browse freely but Narinda and Lucy were readily on hand to answer my many questions prior to purchasing. Such a pleasure to shop without an assistant breathing down your neck. Yes, a lovely shopping experience.
2 ottobre 2026
Non scritta su invito
Risposta di OKA - Kingston
Dear Maggie
Thank you for taking the time to share your delightful review. We are thrilled to hear that you enjoyed the relaxed atmosphere in our store, allowing you to browse at your own pace while still receiving attentive support when you needed assistance. It is wonderful to know our team made your visit so pleasant and helpful. We truly appreciate your feedback and look forward to welcoming you back again soon.
Warm regards
OKA
You have someone who knows what they…
You have someone who knows what they are doing his name is Charlie
29 settembre 2026
Risposta di OKA - Kingston
Dear Sharon,
We’re so pleased to hear that Charlie made such a positive impression during your visit to our Kingston store.
We’ll be sure to pass your kind feedback on to him and the team.
Kind regards,
OKA
Really good products but it’s very expensive
Oka brought a huge variety of home decor products but prices are bit high. Which make customer to think twice. I love candles and diffusers beautiful collection.
26 settembre 2026
Risposta di OKA - Kingston
Dear Neha
We appreciate you sharing your thoughts on our home decor selection and pricing. We're so glad you enjoyed our beautiful collection of candles and diffusers. Your feedback is valuable as we strive to offer a wide range of products.
Kind regards
OKA
Oka’s products are of a very high…
Oka’s products are of a very high quality—well sourced, beautifully produced and thoughtfully presented. Narinder was extremely helpful, well informed and personable, making the whole experience particularly enjoyable.
22 settembre 2026
Non scritta su invito
Risposta di OKA - Kingston
Dear Robert
Thank you for your wonderful feedback. We are so pleased to hear you enjoyed your experience with us and that our products met your expectations for quality and presentation. It's lovely to know our Kingston store team provided such helpful and personable service and we hope to welcome you back again soon.
Warm regards
OKA
Off putting sales assistant
Found your shop assistant intense and had to tell her she was giving me too much information when she was overly complicating what was involved in arranging a delivery of 4 framed posters to my home. This was not a large piece of furniture.
The automated options for a delivery date on the delivery companies message to me did not allow for what I had told the assistant about my dates for going away in 4 days time.
Bearing in mind close distance from the Bentall store in kingston to Teddington and size of purchase I thought £30 charge was on the high side.
Delivery company were good advising me of later delivery time on the day.
19 settembre 2026
Risposta di OKA - Kingston
Dear Pippa
We are truly sorry to hear that your recent experience was not as smooth as it should have been. We understand your frustration regarding the amount of information provided and the limitations with the automated delivery date options, especially given your upcoming travel plans. We also acknowledge your concern about the delivery charge for the framed posters. We do appreciate you letting us know that the delivery company was good about advising you of a later delivery time on the day.
Thank you for sharing your feedback, which will be passed to the relevant teams for review.
Kind regards
OKA
Excellent service and item
The young lady who served me was wonderful ... friendly and helpful. Fabulous cushion - very happy with my purchase.
15 settembre 2026
Risposta di OKA - Kingston
Dear Lindsay
Thank you for taking the time to leave your review. We're delighted to hear that you're so happy with your new cushion and that you received such wonderful service at our Kingston store. We really appreciate your feedback and hope to welcome you back again soon.
Best wishes
OKA
Narinder & the team at OKA Kingston on…
Narinder & the team at OKA Kingston on Thames couldn’t have been more helpful. I managed to track down lampshades I’d been trying to get for ages. Great staff and experience overall.
15 settembre 2026
Non scritta su invito
Risposta di OKA - Kingston
Dear Sarah,
We’re so pleased Narinder and the Kingston team were able to help you find the lampshades you had been looking for.
It’s lovely to hear you had such a positive experience, and we’ll be sure to pass your kind feedback on to the team.
Kind regards,
OKA
Item beautifully packaged and the…
Item beautifully packaged and the driver gave me adequate notification when they were about to deliver to my home
10 settembre 2026
Risposta di OKA - Kingston
Dear Jenny
Thank you for your lovely feedback. We're so pleased to hear your item arrived beautifully packaged and that you received good notification regarding the delivery. We really appreciate you taking the time to share your experience.
Kindest regards
OKA
Great helpful instore staff at Fenwicks…
Great helpful instore staff at Fenwicks Kingston - especially Charlie.
9 settembre 2026
Risposta di OKA - Kingston
Dear Lee
Thank you for your wonderful review. We're delighted to hear that you enjoyed your shopping experience at our Kingston location, and that Charlie provided such helpful and knowledgeable assistance.
We hope that you are happy with your purchase and that you will visit us again soon!
Kind regards
OKA
Customer service was just brilliant
Customer service was just brilliant! Purchased items in 2 occasions! I highly recommend this shop especially if you can be served by Nerinder and Charlie. These purchases were made by my friend Sandra Boardley. Well done!
8 settembre 2026
Non scritta su invito
Risposta di OKA - Kingston
Dear Ms Hokama
Thank you for your wonderful feedback. We are so pleased to hear that you, and your friend Sandra, had such brilliant experiences with our Fenwicks Kingston concession both occasions. We will be sure to share your kind words with the team. We truly appreciate your recommendation and look forward to welcoming you both back again soon.
Kind regards
OKA
Customer service
30 agosto 2026
Risposta di OKA - Kingston
Dear Customer,
Thank you for your kind feedback. We’re pleased to hear you had a positive experience with us.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
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