The most helpful staff ever, Tomas so helpful on the phone also helping us load up our enormous mirror. The two ladies behind the counter were so helpful the day before when we purchased a heavy sideb... Leggi di più
L'azienda ha risposto
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Today i went to the outlet store in Didcot. I can’t thank Sarah and Ellie enough for helping me to find the perfect large rug for my bedroom. It fits perfectly and looks amazing. These ladies were pr... Leggi di più
L'azienda ha risposto
I have bought some unique and lovely items from OKA in the past, but I am very disappointed how they treated my order this time. I placed an order on 21th November (thinking I would be in time for... Leggi di più
L'azienda ha risposto
We had a great customer service experience with Kathryn at the Oka Dicot outlet store at the weekend. We were looking for quite a few items to finish off a garden dining area and Kathryn helped us to... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
One of two Outlets, this store sits not far from the historic town of Abingdon and the prestigious city of Oxford. The store is located in the same building as our warehouse, so you can expect to find a selection of limited edition and ex-display pieces and seconds (many of which are in perfect condition) as well as end-of-line items and sample pieces.
Informazioni di contatto
Purchas Road, OX11 7BF, Didcot, Regno Unito
- +44 1235 820320
4,2
Molto buono
29 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent Delivery and Customer Service
I have purchased various items from OKA in the past, most recently garden furniture. Excellent customer service in the shop and excellent delivery service, polite and very helpful staff. Order no WUK00214664
1 giugno 2023
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Risposta di OKA - Didcot
Kay, thanks for your review, i would pass your message on to our customer service and deliveries team.
We look forward to welcoming you again to our web & stores
Many thanks
OKA
Oka service - Above and beyond
I took delivery of my beautiful blood orange Stafford chairs, the 2 delivery guys “Brad and Lee” were amazing, friendly, and polite a true representation of a great service. They both took extra care in my property while moving around furniture and removed all the packaging so there was no hassle for me or my partner. Well done OKA I love them.
19 settembre 2023
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Risposta di OKA - Didcot
Hi Paola, thanks for your review, so happy to hear you love the orange Stafford chairs as much as we do. We will pass you thanks on to Brad and Lee who i know will be over the moon to hear this positive feedback.
Annabele’s been grate over the years
Annabele’s been grate over the years. Always had exceptional service, nothing’s too much! Thank you so much indeed.
Julian Holland.
Cornwall
4 agosto 2023
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Great Customer Service
Annabel at Oka (on the telephone) was so helpful with my order. Great Customer Service, including a follow up email confirmation as promised. Thank you very much. Always a repeat customer here!
Tim
10 luglio 2023
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FANTASTIC CUSTOMER SUPPORT
What a pleasure and a delight dealing with OKA DIRECT LTD DIDCOT, Annabelle in Customer Support went out of her way to assist with helping me with a refund even taking the time and trouble to telephone me on the morning she was attending a colleagues funeral. Without her help I had imagined many phone calls with their customer support, but Annabelle sorted my refund in less than 24 hours. Thank you Annabelle.
27 giugno 2023
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Very good service and outstanding products
I recently purchased some items in Didcot outlet, I was very satisfied with the assortment and with very attractive prices.
The personnel was very kind and able to advise on every product with all the details I requested.
I asked my purchase to be delivered to a store close to my place and my request was satisfied in a day. The store promptly advised about the arrival of my parcel.
Everyone was extremely polite and very efficient.
My shopping experience was extremely positive.
On top, the quality of the product I purchased is very high and I am very happy about mu choise.
13 aprile 2023
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Megan kindly photographed the sale room…Inclusivity
Megan kindly photographed the sale room so that I could remotely enjoy an event which I value enormously and was very inclusive. Much appreciated.
30 ottobre 2022
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Cracking customer service
Sammy in the outlet store not only helped source the dining chairs we had on order via Oka (but with a 16 week lead time) but went above an beyond with sending images, helping arrange delivery. Wish we had discovered the outlet and Sammy before now!
7 ottobre 2022
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We travelled from Cheshire to the…
We travelled from Cheshire to the Didcot store to source several specific items for a project we’re working on.
The service we received was phenomenal. Sammy was a joy to work with and personifies excellent customer service.
We spoke several times on the phone and emailed prior to visiting and her product knowledge was impeccable - nothing was too much to ask.
She is an excellent ambassador for OKA and we can’t wait to visit again. We can highly recommend visiting this store!
Andrew and Chris
24 settembre 2022
Non scritta su invito
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