Five stars for the beautiful Coleridge three-seater sofa. Special thanks to Michelle who assisted with the purchase of the sofa and to Jules who went the extra mile to resolve a couple of delivery is... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Maria, at the Chelsea store was extraordinary, making sure that we managed to get the lampshade that i was trying to buy for my daughter, even though it eventually had to come from the Newcastle store... Leggi di più
L'azienda ha risposto
I absolutely love the Oka Chelsea store! The Olatra vase looks beautiful with the Grape Leaf, Lingonberry and Dancing Orchid stems — such a gorgeous combination. The quality is excellent, and I find t... Leggi di più
L'azienda ha risposto
Delivery was not the experience I have come to expect from OKA. Difficult to understand driver. No unpacking by team. Found chair to be broken. Had to re order and then await replacement. More diffic... Leggi di più
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Dettagli dell'azienda
- Negozio di mobili
- anche in
- Negozio di arredi e di design d'interni
- Negozio di articoli per l'illuminazione
Scritti dall'azienda
Our beautiful glass-fronted flagship store is located in the heart of London’s design scene, a stone’s throw away from the stylish King’s Road, where you will find countless high-end fashion and interiors shops. Our entire collection of furniture and accessories can be explored across the three floors, with pieces styled in seasonal room sets. Explore our light-filled upper floors or our moodily lit lower floor, styled by our visual team to give you abundant inspiration.
Informazioni di contatto
155-167 Fulham Road, SW3 6SN, London, Regno Unito
- +44 20 7581 2574
4,5
Eccellente
400 recensioni
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Risposta di OKA - Chelsea
Dear Patrizia
Thank you for your kind feedback. We are pleased to hear that you experienced such friendly service during your visit to our Chelsea store. We truly appreciate you taking the time to share your review and look forward to welcoming you back again soon.
Kind regards
OKA
Maria, Chelsea
Maria, at the Chelsea store was extraordinary, making sure that we managed to get the lampshade that i was trying to buy for my daughter, even though it eventually had to come from the Newcastle store! Absolutely fantastic customer service!
5 novembre 2026
Non scritta su invito
Risposta di OKA - Chelsea
Dear Mrs Dumas
Thank you for sharing your experience. It is wonderful to hear that Maria went above and beyond to secure the lampshade from another location to assist with your purchase. We are glad we could help you find the right item for your daughter, and we will be sure to share your kind feedback with the team members involved. We look forward to welcoming you back in the future.
Best wishes
OKA
Five stars for the beautiful Coleridge…
Five stars for the beautiful Coleridge three-seater sofa. Special thanks to Michelle who assisted with the purchase of the sofa and to Jules who went the extra mile to resolve a couple of delivery issues and then rang to check that everything had gone to plan. Excellent product and customer service. I look forward to visiting the Fulham Rd branch again soon.
31 ottobre 2026
Risposta di OKA - Chelsea
Dear Paul and Amanda
Thank you for sharing your positive experience. It is wonderful to hear that you are pleased with your new three-seater sofa and that the team provided such helpful support, from assisting with your purchase to resolving the delivery issues and following up to ensure everything went smoothly. Your kind feedback is greatly appreciated, and we look forward to welcoming you back to our Chelsea store in the near future.
Best wishes
OKA
Absolutely love OKA and their stylish…
Absolutely love OKA and their stylish home decor! Hope it continues to do well.
24 ottobre 2026
Risposta di OKA - Chelsea
Dear Filipa
Thank you for your kind words. We are absolutely thrilled that you always enjoy your shopping experiences at our Chelsea store. We truly appreciate your feedback and look forward to welcoming you back.
Warm regards
OKA
Jules was very patient and extremely…
Jules was very patient and extremely helpful with guiding me through reading choices.
1 novembre 2026
Non scritta su invito
Risposta di OKA - Chelsea
Dear Rupert
We are absolutely delighted to hear that you received such patient and helpful guidance with your choices during your recent visit to our Chelsea store. Thank you so much for sharing your feedback, which we will gladly pass along to the team.
Kindest regards
OKA
lovely store and great service
16 giugno 2026
Risposta di OKA - Chelsea
Dear Robbie
Thank you so much for your wonderful feedback. We are absolutely delighted to hear that you enjoyed your visit to our Chelsea store and received such excellent service from our team. We look forward to welcoming you back again very soon.
Kind regards
OKA
In store staff very helpful
In store staff very helpful, items in stock. Product quality high.
In store vm beautiful
30 ottobre 2026
Risposta di OKA - Chelsea
Dear Luca
We are absolutely delighted to hear that you enjoyed our beautiful displays in our Chelsea store and found our team to be so helpful. It is wonderful to know that you were pleased with the quality of our items and found everything you needed in stock. Thank you so much for sharing your lovely feedback, and we look forward to welcoming you back to our store very soon.
Kindest regards
OKA
Always a pleasure ti shop at Oka
Always a pleasure ti shop at Oka. On this occasion the cushion i wanted was out of stock at local store but every effort was made to track a store with supply. End result was very satusfactiry!
27 ottobre 2026
Risposta di OKA - Chelsea
Dear Customer,
It's wonderful to hear that shopping with OKA is always a pleasure and that our Chelsea team went the extra mile to help you find the cushion you wanted.
We're delighted that everything worked out so well. Thank you for your continued support, and we look forward to welcoming you back soon.
Kind regards,
OKA
Risposta di OKA - Chelsea
Dear Mrs F
Thank you for your kind review. We're delighted that you're happy with the service you received.
We really appreciate your support and hope that you are happy with your purchase.
Warm regards
OKA
As ever a great trip to Oka to look at…
As ever a great trip to Oka to look at some chairs. Friendly and helpful staff, but also allowed to browse in a relaxed way and ask questions as we wished.
The store is beautifully laid out and it is always a pleasure to visit.
25 ottobre 2026
Risposta di OKA - Chelsea
Dear Ms Bennet,
It's lovely to hear that you always enjoy visiting our Chelsea store and appreciate the relaxed atmosphere.
We're delighted that the team struck the right balance between giving you space to browse and being on hand whenever you needed advice.
Thank you for your continued support, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Very friendly service
28 ottobre 2026
Risposta di OKA - Chelsea
Dear Patrizia,
Thank you for your kind feedback. We're delighted that our Chelsea team made you feel so welcome.
We hope to see you again soon.
Kind regards,
OKA
Staff were very helpful
Staff were very helpful, taking time to show me the various rugs and then checking stock and the cost of carriage to my home
27 ottobre 2026
Risposta di OKA - Chelsea
Dear Steven,
It's lovely to hear that our Chelsea team took the time to help you explore the different rug options and provided all the information you needed.
Thank you for your kind feedback. We'll be sure to share your comments with the team, and we hope to welcome you back soon.
Kind regards,
OKA
Love everything in the OKA shop
Love everything in the OKA shop. Service very friendly and helpful. Made me a beautiful bouquet of almost real flowers
2 ottobre 2026
Risposta di OKA - Chelsea
Dear Barkston Gardens
We are absolutely delighted to hear how much you enjoy visiting our Chelsea store and browsing our collections. It is wonderful to know that our team provided such friendly and helpful service, and that you are so pleased with your beautiful new faux flower bouquet. Thank you so much for sharing your lovely feedback with us, and we look forward to welcoming you back again soon.
Kindest regards
OKA
Amazing customer service
Amazing customer service. Lots of communication regarding delivery. Fabulous products!
26 ottobre 2026
Risposta di OKA - Chelsea
Dear Rebecca
Thank you so much for taking the time to share your wonderful feedback. We are absolutely delighted to hear that you had such a positive experience with our Chelsea team, appreciated the regular updates regarding your delivery, and are pleased with your new items. Your kind words mean a great deal to us, and we hope to welcome you back again soon.
Warm regards
OKA
fast and efficient
20 ottobre 2026
Risposta di OKA - Chelsea
Der HC
We are pleased that arranging your delivery was a smooth, swift, and efficient process. Thank you for taking the time to share your positive experience with us.
Kind regards
OKA
I live in the USA and am so sorry you…
I live in the USA and am so sorry you have closed all the stores here! I hope one day u will come back. I love so many of your prints, tables, lamps, etc. Lottie was so helpful and darling!! It was a fun happy shopping experience. Thank you!
23 ottobre 2026
Risposta di OKA - Chelsea
Dear Janet
We are so grateful for your kind words and are thrilled that you had such a wonderful and happy shopping experience with us. It is incredibly rewarding to hear how much you love our prints, tables, and lighting. We are also so pleased that Lottie provided such helpful and friendly service to assist you.
While we are sad to have closed our physical locations in your area, your warm support means the world to us, and we truly hope to be able to welcome you back in the future.
Best wishes
OKA
Very pleased with lampshade able to buy…
Very pleased with lampshade able to buy in sale. Perfect for the expensive standard lamp we bought few weeks earlier which wasn’t in sale unfortunately
21 ottobre 2026
Risposta di OKA - Chelsea
Dear Mary
We are delighted to hear that you are pleased with your new lampshade and that it complements your recently purchased standard lamp so beautifully. It is wonderful to know that you were able to secure a great find in our sale to complete the look of your room. Thank you so much for sharing your feedback with us.
Warm regards
OKA
Wonderful sofa and well thought out…
Wonderful sofa and well thought out selection in the shop. Some issues with delivery but the OKA team was very helpful in resolving them.
21 ottobre 2026
Risposta di OKA - Chelsea
Dear Chris
We are delighted to hear that you are pleased with your new sofa and enjoyed the selection in our Chelsea store. While we regret that there were some difficulties with the delivery of your order, we are very glad our team was able to step in and resolve the situation quickly and helpfully for you. Thank you so much for sharing your feedback, and we hope you enjoy your new furniture.
Kindest regards
OKA
I absolutely love the Oka Chelsea…
I absolutely love the Oka Chelsea store! The Olatra vase looks beautiful with the Grape Leaf, Lingonberry and Dancing Orchid stems — such a gorgeous combination. The quality is excellent, and I find the prices very reasonable for such beautiful pieces. Oka is my favourite store for home accessories, and the staff are absolutely wonderful. Always a pleasure to shop here ♥️
24 ottobre 2026
Non scritta su invito
Risposta di OKA - Chelsea
Dear M Kamran
We are absolutely thrilled to hear how much you enjoy visiting our Chelsea store and that your new floral arrangement looks so beautiful in your home. It is wonderful to know that you are pleased with the quality and value of our pieces, and that our team made your shopping experience so pleasant. Thank you for sharing your lovely feedback, and we look forward to welcoming you back soon.
Kindest regards
OKA
Extremely disappointing experience
Extremely disappointing experience at OKA Fulham Road.
A member of staff named Michelle insisted that I had to pay £85 for delivery of a side table and artwork, claiming store collection was not possible. When I refused, she reduced the fee to £30 and claimed only the artwork could be collected.
However, another employee confirmed the items were actually in stock and available for collection. The whole situation felt very dodgy and unprofessional.
I cancelled my entire purchase solely because of this experience, only to be kept waiting an unreasonable amount of time for a refund by the floor manager.
Completely unacceptable customer service, especially from a brand like OKA.
25 ottobre 2026
Non scritta su invito
Risposta di OKA - Chelsea
Dear Elif
We are deeply sorry to hear about your recent experience at our showroom, it is incredibly disappointing to learn of the conflicting information you were given regarding delivery. We regret that your experience does not reflect the high standards of professionalism and customer care we hold ourselves to and please be assured that this matter will be escalated to the senior store management.
Your feedback is extremely important to us, and we sincerely apologise for the distress and inconvenience this has caused.
Kind regards
OKA
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