I dealt with Ella Ford, Home Designer throughout my enquiries. Ella was outstanding throughout my many email enquiries; following up each one with detailed information. Researching other items and s... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Settee arrived but the delivery men said they didn’t have the authority to unpack it and take away packaging. I immediately phoned OKA and spoke to Grace who said it had been an oversight on... Leggi di più
L'azienda ha risposto
As a resident of Northern Ireland, unfortunately we don’t not have any local OKA stores to visit in person. We have previously purchased furniture from OKA and it’s still looking great after over 20 y... Leggi di più
L'azienda ha risposto
Christine at the Bath store couldn’t have been more helpful, there were a couple of items that were listed out of stock on the website and I couldn’t find them in store. The sales team were able to fi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
Informazioni di contatto
26-27 Milsom Street, BA1 1DG, Bath, Regno Unito
- +44 1225 443074
4,8
Eccellente
305 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di OKA - Bath
Dear Barry
Thank you for your lovely review. We’re delighted to hear that you enjoyed the range of products in our Bath store and received such friendly and helpful service during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Risposta di OKA - Bath
Dear Alison,
We’re very grateful you took the time to leave your review. Thank you for sharing your experience with us — it’s always encouraging to hear from our customers.
Kind regards,
OKA
Really helpful staff in Bath
1 gennaio 2026
Risposta di OKA - Bath
Dear Theresa,
Thank you for taking the time to leave your review. We really appreciate your feedback and are glad you had a positive experience during your visit to our Bath store.
We hope to welcome you back again soon.
Kind regards,
OKA
Risposta di OKA - Bath
Dear Natalie and Florrie,
Thank you so much for your lovely review. We really appreciate your continued support and are delighted to know you’ve had another great experience with us.
Kind regards,
OKA
Over charged!
I knew exactly what I wanted to buy - 2 cushions. I am ashamed to admit that I didn’t check the card reader nor the receipt. A week later I discovered that I’d been charged for 3 cushion covers! Thankfully, the member of staff remembered me making the purchase, and my money was refunded. An inconvenience to have to return to the store though, and it might not have been easy to convince another member of staff that a mistake had been made and that I was owed a refund.
22 dicembre 2025
Risposta di OKA - Bath
Dear Carolyn
We are truly sorry that you were charged incorrectly and had the inconvenience of returning to the store for the refund. We endeavour to provide a high level of customer service, and it's disappointing to hear that we fell short in your case.
We truly appreciate your feedback, and we hope you'll give us the opportunity to provide a better experience on your next visit.
Kind regards,
OKA
Thank you Linda B!
Linda B was so knowledgeable, helpful and patient and helped us get just what we were looking for. Many thanks Linda!
29 dicembre 2025
Non scritta su invito
Risposta di OKA - Bath
Dear Lucy
We're happy to hear that you had such a positive experience in our Bath store. We appreciate your kind words and are so glad Linda was able to help you find exactly what you were looking for!
We hope to see you again soon!
Kind regards
OKA
Incredible flower arrangement.
I’ve always admired the flower arrangements in the Bath store and decided to have one created. Linda B was absolutely incredible. She was so friendly, listened to what I wanted, asked all the right questions and was an absolute pleasure. She is so creative and made the most amazing arrangement for my dining room table. I love it and would highly recommend.
22 dicembre 2025
Risposta di OKA - Bath
Dear Hilary,
Thank you for taking the time to share your experience. We’re delighted to hear how pleased you are with your visit to our Bath store, and your kind comments have been passed on to the team there.
It’s always wonderful to know when our colleagues have made such a positive impression, and we really appreciate you recommending us.
Kind regards,
OKA
Very helpful staff
Very helpful staff. Beautiful shop with stock that is really nicely presented
11 dicembre 2025
Risposta di OKA - Bath
Dear Janene
Thank you for your lovely review. We’re delighted to hear that you enjoyed the range of products in our Bath store and our team made such a positive impression. Your feedback is greatly appreciated, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Linda B was first class
Linda B was first class ! Helped
Me style a sitting area helping with cushion colours and textures- highly recommend
3 dicembre 2025
Non scritta su invito
Risposta di OKA - Bath
Dear Anna,
Thank you for your lovely review. We’re delighted to hear that your experience at our Bath store was such a positive one and that the guidance you received helped bring your ideas together so well. Your recommendation is greatly appreciated.
We hope to welcome you back again soon.
Kind regards,
OKA
Shop looked amazing and staff were very…
Shop looked amazing and staff were very friendly
3 dicembre 2025
Risposta di OKA - Bath
Dear Tracy,
Thank you for your kind review. We’re delighted to hear that you enjoyed your visit to our Bath store and felt so welcome during your time with us. Your feedback is greatly appreciated, and we hope to see you again soon.
Kind regards,
OKA
Risposta di OKA - Bath
Dear Adrian,
Thank you for your review. We’re pleased to hear that you were happy with the service you received during your visit to our Bath store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
When I had some issues with an online order - Natasha sorted it straight away.😃
As previously, Natasha was most obliging and helpful in processing my order over the phone. Thank you!
1 dicembre 2025
Risposta di OKA - Bath
Dear Rosanne
Thank you for your lovely review. We’re delighted to hear that Natasha at our Bath store provided such fantastic help and made your shopping experience such a pleasure.
We truly appreciate your kind words and look forward to welcoming you back again soon.
Kind regards,
OKA
Such a beautiful shop… The items are…
Such a beautiful shop… The items are very unique and classy.. We’ve purchased several items in the past and get lovely compliments when guests come to our home… The staff are really friendly without being pushy and so willing to help… Can’t wait to proudly display our most recent purchases in our home….
1 dicembre 2025
Risposta di OKA - Bath
Dear Gina,
Thank you for your wonderful review. We’re delighted to hear that you continue to enjoy your visits to our Bath store and that your pieces have been such a lovely addition to your home. It’s great to know the team help make each visit a pleasant experience.
We truly appreciate your kind words and look forward to welcoming you back again soon.
Kind regards,
OKA
Risposta di OKA - Bath
Dear Mrs Ellam,
Thank you for your lovely review. We’re so pleased to hear that you felt well looked after during your visit to our Bath store. Your kind feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Risposta di OKA - Bath
Dear Debbie,
Thank you for your kind review. We’re delighted to hear that you enjoyed your visit to our Bath store and received such friendly and helpful service. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Risposta di OKA - Bath
Dear Denise
Thank you for your kind review. We’re delighted to hear you received such helpful service from our Bath team. Your feedback means a lot to us.
Warm regards,
OKA
Great service
Fabulous choice, knowledgeable staff and great service from shop Oka in Bath.
22 novembre 2025
Risposta di OKA - Bath
Dear Elizabeth,
Thank you for your lovely review. We’re delighted to hear that you enjoyed the range of products in our Bath store and received such knowledgeable and attentive service during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back again soon.
Kind regards,
OKA
OKA Bath - 10/10
I would highly recommend OKA Bath. I contacted them directly as the light shade I found online had sold out & head office informed me they had one in stock. Natasha was incredibly helpful and organised for it to be packaged & sent to Cornwall. The customer service I received was second to none and the product quality outstanding.
17 ottobre 2025
Non scritta su invito
Risposta di OKA - Bath
Dear Natasha
Thank you for your lovely review, we're so happy to hear that you highly recommend our Bath team. We're so pleased to hear that Natasha provided you with such professional service and the help you needed. We’ll be sure to pass on your appreciation and look forward to assisting you again soon.
Kind regards,
OKA
Excellent Home Stylist Service
Excellent Home Stylist Service by Richard at Oka Bath. 2 rooms styled and they really look great. His ideas and guidance were things that I hadn't considered before but that is why it is good to use a professional as they really know their trade. Couldn't be happier.
19 novembre 2024
Non scritta su invito
Risposta di OKA - Bath
Dear Adella
Thank you for your lovely review. We are delighted to hear that you enjoyed your visit to our Bath store and Richard provided such fabulous service. It's wonderful that his ideas and guidance were helpful in styling your 2 rooms. We will be sure to share your kind words with the team.
We truly appreciate your support and we hope that you will visit us again soon!
Warm regards
OKA
Oka Bath
Oka Bath - I contacted Richard Watkins for some designs for a garden room back in July and August 2024 - he came up with some fabulous designs for my space which were so creative and insightful! I went on to purchase some items from Oka for my garden room and I’m completely thrilled with my space! Thanks to Richard!
24 dicembre 2024
Non scritta su invito
Risposta di OKA - Bath
Dear Customer,
Thank you for your wonderful review. We’re delighted to hear that your experience with our Bath store was so inspiring and that the design support you received helped you create a space you truly love. It’s always a pleasure to know our designs bring such joy and transformation to our customers’ homes.
We truly appreciate your kind words and hope to welcome you back again soon.
Kind regards,
OKA
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.