Oh Doggy Recensioni 

307
•
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

I placed an order with Oh Doggy and delivery was pretty quick. Everything was intact and the use by dates were good and long too. This is important to me as I usually order enough for several months.... Leggi di più

Valutata 1 stelle su 5

I strongly advise against it. The shipment was delayed, and my messages were completely ignored. They most likely sell items they don't actually have in stock. They generate a shipping label but don'... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Oh Doggy has set the bar high for customer service and unbeatable prices. They consistently go above and beyond, always ready to help out. One time, I mistakenly doubled my order, and they actually c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is a superb site. We found the most wonderful pate for dogs and goats ears here - two of our dogs favourites - when we were struggling to find them elsewhere. Plus they are happy to post EVERYW... Leggi di più

Dettagli dell'azienda

  1. Negozio di animali

Informazioni fornite da varie fonti esterne

Oh Doggy’s mission is to provide our customers with a great selection of high quality dog products and food at the best possible price. We provide a unique shopping experience for our customers with an online store that is well stocked with healthy and natural treats for healthy and happy dogs. We want to provide the education and loving support to our customers so that they will have the knowledge to care for and enjoy their dogs. We at Oh Doggy are dog enthusiasts who are inspired to make a difference to the lives of dogs and their people with healthy, eco-responsible and locally sourced products.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

307 recensioni

5 stelle
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Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,3

Tutte le recensioni

(307)

22 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Still waiting nearly one month later..

Nearly a month later, I still haven’t received my order and your customer services are doing nothing about it. Thanks for stealing my money.

8 novembre 2022
Logo di Oh Doggy

Risposta di Oh Doggy

Hi Alessandra,

I am very sorry that you are unhappy with our service.

As we discussed via email, Royal Mail attempted delivery, on time 2 weeks ago but you were not in. This was then left at your local post office for collection or to book another delivery. Unfortunately we cannot do this for you nor can we refund the order while it can still be collected by the customer. As soon as we confirmed the order was being returned to sender, a full refund was issued.

I can also see that you have communicated with a member of our team this morning and confirmed that a full refund was sent several hours before leaving this review.

I understand you are disappointed that an order you placed with us was delivered while you weren't at home. We have apologised and done all we can to help.

Valutata 5 stelle su 5

Fantastic dog treats

I love Oh Doggy! It has the best treats for my chihuahua, all at brilliant prices which are often discounted.

5 ottobre 2022
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Risposta di Oh Doggy

Thank you so much 😊

Valutata 5 stelle su 5

Great item

Easy to order and shipping of the item was quick. Took a few days to arrive due to Royal Mail strikes that they made me aware of. Can't go wrong.

1 settembre 2022
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Risposta di Oh Doggy

Thank you

Valutata 5 stelle su 5

Very Impressive

We have ordered online from Oh Doggy a couple of times now and have been delighted with the prompt delivery and products - our boy Loki especially loved the treats :). Super news that the new shop has also opened...we visited today (the first of many I expect!) and were very impressed by the quality and variety of doggy goodies and by the very warm welcome we received. Definitely worth a visit with your fur babies :)

13 agosto 2022
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Risposta di Oh Doggy

Aw thank you so much

Valutata 5 stelle su 5

Great experience

Alan and his team really care about Onyx welfare and good looks.Is great to know that Onyx is in good hands. Superb customer service, easy and convenient booking system. Good communication and appointment reminders. Highly recommend Alan and his team.

27 luglio 2022
Valutata 1 stelle su 5

Returns

Product was far too small, but told that
return fees were my responsibility. No warning prior to this before purchase (or I wouldn’t have bought the product) the crate weighs over 10kg so far too expensive to send back. Understand it’s a small business but no warning of the fees isn’t good enough

20 luglio 2022
Valutata 5 stelle su 5

Morning Oh Doggy,

Morning Oh Doggy,
Our miniature Dachs is very happy with her proper size chews!
Most other chews are for bigger dogs.
We are very pleased, and she is very, very pleased!.
I have now entered you onto my saved sellars ebay list, and will just push the button when I want to re order.
I will recommend you to other miniature Dachs owners.
Thank you again,
Henry of Hereford

17 giugno 2022

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