Octalogo Recensioni 

509
•
TrustScore 1 su 5

1,2

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Połowa moich pieniędzy zniknęła z mojego portfela, a wasi agenci nie byli w stanie rozwiązać problemu. Wskazane jest, aby nie inwestować w tę spółkę i zachować ostrożność przy rozpatrywaniu możliwości... Leggi di più

Valutata 1 stelle su 5

July 07 2020 I signed a contract to have Octalogo, Design Eminent, Design Raptor ( and they have many other Titles). It is now Sept 2022 and I still haven't received a finished workable website.... Leggi di più

Valutata 1 stelle su 5

They never completed our site and registered our domain name in the name of an Indian company, not the name we agreed to. Now, they are telling us they will not complete the work and we will be losing... Leggi di più

Valutata 1 stelle su 5

TERRIBLE CUSTOMER SERVICE Initially happy with the service only to have computer crash and lose all files only to be told it would cost $99 to remake the log and that is with me providing a picture o... Leggi di più

Dettagli dell'azienda

  1. Web designer
  2. anche in
  3. Azienda di software
  4. Fornitore di soluzioni per l'e-commerce
  5. Servizi per le imprese

Informazioni fornite da varie fonti esterne

Our Full Service Creative Agency comprises of highly creative and passionate designers, developers and website marketers that gel in their expertise to meet customer requirements and deliver wide range of projects that are nothing short of Magic. With thousands of successful projects delivered across the world, we believe in giving life to your brand through our experience, passion and capabilities. We at Octa Logo provide effective and powerful branding solutions that effortlessly communicate identity and meaning. Our experience of managing the views of diverse stakeholders and co-coordinating the production process means that we can turn creative ideas into reality with minimum of fuss. Make your first impression a lasting one.


Informazioni di contatto

1,2

Pessimo

TrustScore 1 su 5

509 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Tutte le recensioni

(509)

0 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service and LOVE the logo

Excellent service and LOVE the logo! They had enough designs to review that with minor modifications, we found what we are looking for. I will be recommending them to others- cost effective, efficient help! Very pleased.

19 dicembre 2017
Non scritta su invito
Valutata 4 stelle su 5

Small hiccup but Octalogo came through

Appointed octa logo to design two logos for me last year and again in 2017 along with a banner. There was a small communication problem with the banner but in the end it was all sorted out, the logos and banner looks awesome thank you.

16 dicembre 2017
Non scritta su invito
Valutata 5 stelle su 5

Initially when in saw this company on …

Initially when in saw this company on instagram I was reluctant but determine to get a logo so I said for the black friday sales geting logo with all the different files for $45 why not try it. Aly and James were awesome these guys were always there to answer all my questions very patient and very prompt with responding to emails before the estimated time.James and Aly You’re really good at obtaining first-hand customer information and using this information to improve your products and services. You guys deserve 10 stars and will always speak highly of your company .I have one website building and another one on the way. Way to go Octalogo your team is awesome and they deserve a pat on thier back

13 dicembre 2017
Non scritta su invito
Valutata 5 stelle su 5

Wonderful service

Wonderful service. I really loved the care that was put into my logo the changes that I made Mark did them fast and in a hurry and I'm so glad I will use them again if I have other needs

11 dicembre 2017
Non scritta su invito
Valutata 1 stelle su 5

I sent a review on August 25

I sent a review on August 25, 2017 and just got a response on Dec. 7, 2017. I really think that response time says it all. They would have been better off not to do anything but instead reminded me of the many promises they made and never cam through.

Greg

8 dicembre 2017
Non scritta su invito
Valutata 4 stelle su 5

A Good Process Gone Bad..But the Company Came Through in the End

The Company completed the artwork I requested and the project manager, Ferris, was very responsive. What I did not like is the fact that at the very end they tried to squeeze more money out of me for what they agreed to provide me. When I asked the person on the chart forum if vector files were included he wrote that they were. When the scammer called me he told me that it would cost me $75.00 for the additional file. He was rude and did not have the courtesy to listen to me...he just kept trying to scam more money from me. It was a sad end to what started out as a very good process and relationship.

Since this post Octalogo has been very responsive to making things right. They apologized for the action of this employee and have provided the vector files that I had requested.

5 dicembre 2017
Non scritta su invito
Valutata 5 stelle su 5

I was shopping the internet for getting …

Octalogo is the real deal

I was shopping the internet for getting my new logo and labels done from a vendor that did quality work and reasonable prices. I came across Ocalogo and they had great packages to offer. I talked to Andrew about everything they had to offer and he helped me what was the best for me. I was sold and right there and then paid for there services to do my logo and labels for my business Boobalicious Products.

After I spoke with Andrew I went on line to check their reviews and I was horrified of all the bad review and started getting sick to my stomach that I just paid for service and all these review were bad :(.

I called to cancel and spoke to Jerry Miller about how I was so nervous and not sure I wanted Octalogo to do my work. Jerry was so kind, understanding and made some very valued points about how you can not make everyone happy but saying that he assured me he would manage this project, check in with me to make sure I was happy with everything, make revisions, and make sure I get what exactly what I was asking for.

Well to say that I am more then happy with the outcome of my logo and lables is an understatement. I am in love with everything Octalogo and Jerry has done for my business and brand. Jerry was true to everything he told me and stood behind it.

It was worth every penny and Jerry is the man :).

Will be doing future business with Octalog.

Joani

5 dicembre 2017
Non scritta su invito
Valutata 1 stelle su 5

The absolute worst web design ever!!!

The absolute worst web design ever!!!! They are all talk and no response...I would highly recommend using anyone but Octalogo. They never even finished the job I paid for.

29 novembre 2017
Non scritta su invito
Logo di Octalogo

Risposta di Octalogo

Greetings Reviewer,

Thanks for your feedback.

We are distressed to hear about your experience with us and we intend to settle this in a very professional manner.

We have calling you since past 7 days at your mobile and office as-well. We have left voicemail at your mobile and left messages to Matt at your office number as-well. But we never heard back from you.

We request you to get back to us so that we can resolve this issue as we really want to help you and fix this issue as soon as possible.

Kind Regards,
Quality Assurance Team
Octalogo

Valutata 4 stelle su 5

Great service and supportive team.

Great service and supportive team.
Octalogo has provided us a great professional service for an affordable price for a nonprofit organization like ours. The Octalogo team assigned to our project is fantastic - starting with Ryan Miller who was very accommodating, and the project manager Mark Simmons who has been very cooperative and pleasure to work with.
Nas

20 novembre 2017
Non scritta su invito
Valutata 4 stelle su 5

An overall affordable service!

An overall affordable service. My project manager was Ferris Marvin, who helped me out throughout the entire conceptualization. Although the efficiency of the process could be improved by Octologo, Ferris was great at handling most of my queries.

Thank you Ferris for all your assistance!

20 novembre 2017
Non scritta su invito
Valutata 4 stelle su 5

Communication Pays Off!

I am changing my review after successful completion of my project as agreed because I was a bit harsh on these guys, though at the time it was for good reason.

Here's the deal:

Yes, I had issues with my project, and yes it's completion was a very long winded process that was more pain than pleasure at times,

That being said... I will not dispute the quality of their work!

They created a really professional image for my new venture, and even as my account got escalated up the chain, OctaLogo kept its word despite my complaints.

They called me, texted me, emailed me through the account, and so you won't be able to say that they don't communicate or at least try.

As long as you keep up with the logo or website creation process on your end, these guys will NOT disappoint you.

Do they need to work on their branding and communication styles? With some of their employees, yes, but they are a high quality company and I would use them again for any of my projects because they've proven they're dependable.

I reserve 5 star ratings for flawless experiences from beginning to end, and this wasn't that....but 4 stars is a huge nod in their favor for righting both of our missteps and getting a high quality logo done.

17 novembre 2017
Non scritta su invito
Logo di Octalogo

Risposta di Octalogo

Greetings Reviewer,

Thank you for your feedback.

We have been trying to call you since past couple of days but you seem to be unreachable. Please get back to us so that we can address your concerns and fix your issue.

Kind Regards,
Quality Assurance Team
Octalogo

Update:

We're glad we could turn things into your favor. Thank you for sharing your experience and we hope to serve you even better in the near future.

Thank you again.

Valutata 1 stelle su 5

Octa Logo is the worst company on the planet

Octa Logo
Customer Serive:
Octa Logo is the worst company I have ever used period. Any reviews you read on this company that are positive are fake. I have been working on a design with them since February and it is November and I have nothing. Sometimes it’s weeks before you get any response. So then if you want to talk to customer service , they absolutely will not help you and refer you back to the person who isn’t contacting you back in the first place.
Design Work:
I have contracted out over 100 designs and these guys are terrible. I you want something specific and customized forget it. If you are reading this and got work back from them, there are a thousand designers that could have done better.

11 novembre 2017
Non scritta su invito
Logo di Octalogo

Risposta di Octalogo

Greetings Reviewer,

We are distressed to hear about your experience with us and we intend to settle this in a very professional manner. Would be great if you could provide your order ID or the complete client name, so that we can see for ourselves what went wrong with your project and find a solution to settle this issue to satisfy you.

Kind Regards,
Quality Assurance Team
Octalogo

Valutata 1 stelle su 5

Unprofessional work and conduct

Unprofessional work and conduct. Some of the logos they present on their website are quite nice, however, all they provide you is machine generated logos you can easily do for free on many web services. Their money back guarantee is useless. I paid with American Express and they refunded me out of courtesy. I am pretty sure that they didn't follow up with Octagroup as the process would be more expensive than the loss. This is how Octalogo gets away with it

5 novembre 2017
Non scritta su invito

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