The company have since been in touch with me , their replies were going to my junk folder so I wasn't aware of their attempts to contact. They then contacted me via alternative means and I must... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Fantastic products. Regularly, if not daily consumption of the 40g flapjacks as a pre-workout snack with my morning coffee and a hype bar as an on the go snack. Great taste, fantastic value for money... Leggi di più
L'azienda ha risposto
Would not recommend. After I purchased around 30 bars I received no email confirmation or invoice. Once the bars arived I was a few of the flavours tasted very bad ( I have tried many protein bars )... Leggi di più
L'azienda ha risposto
Got 4 boxes of the new peanutty caramel and they're amazing! Even better now they have more protein so they're similar to others macros wise As a vegetarian these are the best bars I've had, they ha... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We’re dedicated to making healthy, high protein snacks affordable. UK made, Vegetarian and an addition of some Vegan snacks, you are in good hands for all your protein needs. We are blummin’ delicious! We regularly update our special offers to give you the best deals possible and offer free UK Delivery on all orders over £32!
Informazioni di contatto
55 Marden Road, NE26 2JW, Whitley Bay, Regno Unito
- 0191 253 6220
- customerservice@oatein.com
- oatein.com
4,3
Eccellente
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
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Fantastic vegan bars
4 ottobre 2021
Oatien’s cookies are the best
Oatien’s cookies are the best, once again the service was amazing. Website easy to use and fast delivery.
1 ottobre 2021
Good texture and taste.Worth it at…
Good texture and taste.Worth it at discounted price or thereabouts but would not buy at full price.
30 settembre 2021
Oatein have really looked after me!
Amended review as Oatein have been amazing regarding the products I didn’t like.
I returned the cookies via a prepaid label they sent to me and Emmet has agreed to replace these with Brownies for me to try and they are on their way to me.
I will continue to purchase from Oatein as I have never been disappointed before in any of the products apart from the cookies and that is just my opinion. Oatein have acknowledged my dissatisfaction and handled this brilliantly. A great service.
27 settembre 2021
Risposta di Oatein
Hi Lisa, thanks for taking the time to leave us your feedback, it's a shame our Dbl Choc Vegan Cookie hasn't passed your taste test as well as the other products you mentioned did.
If you would like to return the cookies please drop customerservice@oatein.com a message and we can organise an exchange or refund.
Hopefully next time you make an order with us we can secure that five star review!
Thanks
R
Great products!
27 settembre 2021
Risposta di Oatein
Thanks for the 5star review! We love that you love Oatein as much as we do!
I have emailed you and still not had a…
I have emailed you and still not had a reply - I’m really disappointed
25 settembre 2021
Risposta di Oatein
Hi Nim
Thanks for your email, we have replied to your numerous emails and messages this morning with details of returning your order.
Please check your junk folder as it is very possible that our reply will go into this inbox.
Thanks
R
Very Good All Round!
Quick and Efficient website/delivery and bars that are tasty and have a very good protein-to-calorie ratio
24 settembre 2021
Risposta di Oatein
Thanks for the 5star review!
'Til next time!
Team Oatein x
Bad customer service
Have contacted them multiple times about a bad batch of millionaire's crunch and have heard absolutely nothing back.
24 settembre 2021
Risposta di Oatein
Hi Annelie, thanks for your feedback.
I have looked through our customer service inbox since your last order and we haven't received anything from you.
One of our customer service team will get in touch with you today.
It is possible that our email will go into your junk folder so please check in there so we can find out more about the Millionaire Crunch.
Thanks
R
Service is a joke
Ordered and have received no confirmation or tracking - submitted a contact form and heard nothing - is an absolute joke
23 settembre 2021
Risposta di Oatein
Hi Thomas, thanks for taking time to send us your feedback.
We emailed you on Friday 24th September to inform you that your package had been returned to us and that we were shipping it back out straight away. It is very possible that this email has gone in your junk mail.
Could I ask you to double check your junk folder.
This is not what we want any of our customers to experience when ordering from us so please accept our sincerest apologies for the confusion.
Thanks
R
grate services orderd 6 boxs on weds at…
grate services orderd 6 boxs on weds at 8pm got them next day a 11am not only that good product grate well recomended
23 settembre 2021
Risposta di Oatein
Thanks for the 5star review!
'Til next time!
Team Oatein x
Fantastic products
Fantastic products. Regularly, if not daily consumption of the 40g flapjacks as a pre-workout snack with my morning coffee and a hype bar as an on the go snack. Great taste, fantastic value for money and very macro friendly. Variety pack purchases are always the option
22 settembre 2021
Risposta di Oatein
Thanks for the 5star review!
'Til next time!
Team Oatein x
Hype bars 👍🏻
I ordered another box of Hype bars.
Moist, tasty and great for chocolate cravings.
Also, good source of protein.
22 settembre 2021
Risposta di Oatein
Thanks for the 5star review! We love that you love Oatein as much as we do!
Stay tuned for our brand new Hype bar, coming very soon!
Quick delivery well packaged tasted…
Quick delivery well packaged tasted good what more can you ask for
20 settembre 2021
Risposta di Oatein
Thanks for the 5star review!
'Til next time!
Team Oatein x
Competitive promotional prices
Competitive promotional prices, the product tastes good and the delivery/packaging was swift and secure. Thanks.
20 settembre 2021
Risposta di Oatein
Thanks for the 5star review!
'Til next time!
Team Oatein x
Great tasting products at a great…
Great tasting products at a great price. Will be buying again soon
20 settembre 2021
Risposta di Oatein
Thanks for the 5star review!
'Til next time!
Team Oatein x
Good taste bad fats
I like the taste and the amount of protein contained is great but I’m disappointed with the amount of poly and monounsaturated fat - if I’d realised these contained any I wouldn’t have bought them.
15 settembre 2021
Risposta di Oatein
Hi Felicity
Thanks for your feedback. We are disappointed to hear that you weren't 100% satisfied with your choice, we put all of our product ingredients online so that people can make the choice they want according to their individual preferences and diet plans. Based on your feedback, our Salted Caramel Nutty Crisp bar might suit you better. If you'd like to organise an exchange, please email customerservice@oatein.com and we'd be happy to sort this out for you.
Thanks
R
Poor all-round
Would not recommend. After I purchased around 30 bars I received no email confirmation or invoice.
Once the bars arived I was a few of the flavours tasted very bad ( I have tried many protein bars ). In particular the cookies and cream tasted like a faulty batch due to the overwhelming taste of salt.
I tired contacting oatine directly through the website and got no response. Would not recommend the product it's self nor the customer service
14 settembre 2021
Risposta di Oatein
Hi Curtis, thanks for sharing your feedback with us.
We have just checked with the customer service team and your message you sent via the website was responded to, we are finding a lot of our emails (and order confirmations) are going straight into recipients junk folders, could you check? It's so frustrating for both you and us as it is not the experience we want our customers to receive.
We are happy to discuss the return of the goods if you'd like to give us a call or send an email to customerservice@oatein.com.
Thanks
R
Bars are great flavours and huge bars
Bars are great flavours and huge bars. Delicious!
14 settembre 2021
Risposta di Oatein
Thanks for the 5star review! Please feel free to spread the word...
'Til next time!
Team Oatein x
the best bars i have ever purchased
the best bars i have ever purchased! The macros are fabulous and the price is the best i have ever seen (12for10 deal)
14 settembre 2021
Risposta di Oatein
Thanks for the 5star review! We love that you love Oatein as much as we do!
Stay tuned for our brand new Hype bar, coming very soon!
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