Good product at a good price , courier let me down (based near edinburgh) but it made it there a working day late which was a problem for me as I paid wages out to staff to be there to receive and sta... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very competitive price and excellent communication. Easy company to do business with and delivery was well organised. The oak is of good quality and the order was completed without any issues. Will d... Leggi di più
Service was good. Product wasn’t. Every board was different widths and thickness…150mm wide boards were ranging from 135 -175 in places and 5-6 mill deviation in thickness. On a 3meter b... Leggi di più
L'azienda ha risposto
I have used Oakmax twice and on each occasion service, price and quality excellent. It is green oak with some splits and looks a bit rough and ready. Spend a few minutes sanding and it comes to life,... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We stock affordable oak hardwood beams, planks & landscaping sleepers, which can be used in a variety of ways around your garden: to create patios, lawn & border edging, outdoor furniture, raised flower beds, planters or other DIY projects.
Informazioni di contatto
Regents Park Road, N3 2LJ, London, Regno Unito
- +44 20 3807 6331
- info@oakmax.co.uk
- oakmax.co.uk
4,5
Eccellente
274 recensioni
Ha risposto al 70% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very competitive price and excellent…
Very competitive price and excellent communication. Easy company to do business with and delivery was well organised. The oak is of good quality and the order was completed without any issues. Will definitely use them again when I need oak.
1 aprile 2026
Big thank you to the driver!
31 marzo 2026
Easy to order
Easy to order, good prices, prompt delivery & good comms. Will Definatley use again, & good solid oak posts & planks..👍
31 marzo 2026
Service was good product wasn’t
Service was good. Product wasn’t.
Every board was different widths and thickness…150mm wide boards were ranging from 135 -175 in places and 5-6 mill deviation in thickness.
On a 3meter board , the bend was 25 mm out. Absolute nightmare when trying to build outdoor furniture/ kitchens.
Had to spend 2 extra days on the job straightening them out. Not ideal.
2 tables saw blades later. Ended up with 125mm wide boards.
I wouldn’t recommend…regardless of the cheap price
27 marzo 2026
Risposta di OakMax Limited
Hi Chris,
Thank you for sharing this feedback. We appreciate customers who take the time to detail their experience, it helps us understand the full picture of how our products perform in real projects, and we apologise for the inconvenience.
What concerns us most is that we didn't get the opportunity to help you resolve this before you invested additional time and effort. When issues like this arise, we have solutions in place, whether replacements or adjustments. That's exactly what we're here for.
From what you've described, those boards are clearly outside our tolerance range, and that shouldn't happen. Fresh-sawn oak naturally varies due to the rough nature of the cut, but our tolerances are usually only in addition, so you can trim and adjust on-site to fit your specific needs. In this case, we fell short of that standard, and we apologise.
We'd like to make this right. Please get in touch with us at info@oakmax.co.uk or by replying to our last email conversation, and let's discuss how we can support you.
Thank you for your feedback,
Dinu - Oakmax Team
all good ----
25 marzo 2026
Good product at a good price
Good product at a good price , courier let me down (based near edinburgh) but it made it there a working day late which was a problem for me as I paid wages out to staff to be there to receive and start to process the delivery that never came! Anyway, no fault of oakmax but could be worth considering alternative transport. Would still reccomend.
25 marzo 2026
Product exactly as advertised
Product exactly as advertised, fairly priced, prompt delivery and helpful delivery service
2 marzo 2026
Oak was good for the price
Oak was good for the price. A bit rough and bowed, but for the price absolutely no complaints there. Delivery was a nightmare. The delivery service you use are terrible. Good customer service on phone, but communication between the companies staff was awful. I lost a day and a half of work waiting at home for delivery as I was told to by your company.
9 marzo 2026
Risposta di OakMax Limited
Hi Tom,
Thank you for your feedback.
I understand your comments regarding the delivery, especially around communication and the time spent waiting. This is not the level of service we want to be associated with.
As you know, to deliver nationwide we rely on third-party hauliers. While situations like this can happen from time to time, we have not had similar issues with this particular haulier in the past. That said, we are now paying closer attention to deliveries in that area and will take the necessary steps, including working with alternative hauliers where needed, to improve the overall quality of the delivery service.
I also appreciate your comments about our customer service, good to hear that part worked as expected, and I will pass this on to the team.
If you’d like to work with us again in the future, please feel free to contact us directly and we’ll make sure to double-check all delivery aspects and take care of everything from our side.
Many thanks,
Dinu
Good price for what you get
The price for what you get. Downfall was delivery that give no notice before arriving!!!
2 marzo 2026
Great service great price…
I have used Oakmax twice and on each occasion service, price and quality excellent. It is green oak with some splits and looks a bit rough and ready. Spend a few minutes sanding and it comes to life, quality wood at a very reasonable price, even with delivery 👍
3 marzo 2026
Product received in timely fashion
Product received in timely fashion. Was kept informed throughout.
25 febbraio 2026
Easy to order
Easy to order. Delivery was quick and simple and sleepers were perfect for my needs.
25 febbraio 2026
Amazing product amazing prices absolute…
Amazing product amazing prices absolute fantastic service and the delivery was brilliant. No problems whatsoever with their products. In fact I will probably order a lot more.
23 febbraio 2026
Great products and exceptional delivery…
Great products and exceptional delivery service
18 febbraio 2026
Great oak
Great oak timber at competitive prices and very friendly service.
4 marzo 2026
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.