Transport Solutions Recensioni 1362

TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Lovely drivers, patient and arrived early so we could leave promptly. Only issues were real difficulties getting hold of the company by phone. Speedy responses to emails (literally by return in som... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We used Worthing Coaches for a recent 4 day rugby tour to Holland. Despite the best that the UK's crippled infrastructure could throw our way over the Easter weekend which resulted in c8 hours just to... Leggi di più

Valutata 4 stelle su 5

Fantastic experience! The reservation process was a breeze, thanks to the helpful representative who assisted me every step of the way. The driver was punctual and amicable, and the coach was spotless... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Initial booking via Clarkes of London. Juliet was an amazing first contact who made the process easy to understand and navigate. She was very flexible with changes and very reassuring. Kingsferry were... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Autolinea

Scritti dall'azienda

National Express Transport Solutions is composed of the UK’s leading coach hire specialists providing ground transport solutions for any occasion, whether you have a small group travel requirement or you’re needing transportation for 1,000+ passengers - we have the travel solutions for you! With over 90 years combined experience, both The Kings Ferry Group and Lucketts Group are long-established providers of corporate travel, private hire, commuter coach services and touring holidays. National Express Transport Solutions is located throughout the South, South-East and East Midlands of England, consisting of 9 of the UK’s biggest coach hire companies; The Kings Ferry, Clarkes of London, Stewarts Coaches, Woods Coaches, Lucketts Travel, Coliseum Coaches, Mortons Travel, Solent Coaches and Worthing Coaches brands. We are an award-winning company within the coaching industry with our outstanding customer service, expert-led sales team and professional and experienced drivers. We have experience in all types of coach hire including contracts with the sporting industry, large scale events and package holidays. There’s a reason we’re rated ‘Excellent’ on TrustPilot. Any vehicle, any time, anywhere.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
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Valutata 1 stelle su 5

Company refused to deal with a dangerous driver

A driver for this company wanted to run me off the road, had a fit of road rage, and then gave obscene gestures. National Express denied it was one of their subcontractors buses, then admited it when I provided evidence, and all along have been as unprofessional and dishonest as is possible to be. All they ever needed to do was apologise and feed back what they would do. Threatened with a 19 tonne bus.
So the police however, are interested.

1 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service from this company!

I booked this company for my daughters wedding. We had a return journey and both of these arrived on time to pick us. Staff were friendly and accommodated us with several pickups and drop-offs. I would use this company again!

6 aprile 2024
Valutata 5 stelle su 5

Faultless!

Our fabulous coach driver contacted our venue and worked seamlessly with them to travel down the slightly pot hole filled road. He collected all of our guests from their hotels, to our ceremony venue and back to our reception. Thank you!

6 aprile 2024
Valutata 5 stelle su 5

⭐️⭐️⭐️⭐️⭐️

Lovely driver Mario waited for us at the airport after our flight was delayed. Would recommend Lucketts Transport. This service was very easy to book through the National Express website.

25 marzo 2024
Valutata 5 stelle su 5

Youth Group Trip

The coach was immaculately clean and modern. The driver was patient and friendly. Would definitely recommend to the company to others and use them again ourselves.

5 aprile 2024
Valutata 5 stelle su 5

Top class service despite Easter weekend carnage at the ports

We used Worthing Coaches for a recent 4 day rugby tour to Holland. Despite the best that the UK's crippled infrastructure could throw our way over the Easter weekend which resulted in c8 hours just to get from Brighton to the onboard the ferry itself (and similar delays at Calais coming home... what a great idea Brexit was btw), the whole coach experience was excellent. Really superb service provided by our driver Richard who was a consummate pro.

29 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Your booking process and team have been so accommodating, helpful and flawless. Thankyou

29 marzo 2024
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Risposta di Transport Solutions

Dear Rosemarie

Thank you for travelling with Clarkes of London.

It is great to read that you enjoyed your experience with our booking team and we will be sure to share your praise.

We hope to see you back onboard soon.

Best wishes
After-Sales & Client Support

Valutata 5 stelle su 5

Highly recommended!

Bookings team were friendly, very helpful and responded promptly to all queries. Driver was prompt, courteous and very helpful. Coach was very comfortable.

25 marzo 2024
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Risposta di Transport Solutions

Hi Pauline

Thank you very much for your kind feedback following your coach hire with The Kings Ferry. It is great to read that you found our Sales team and Drivers to be friendly and helpful.

We hope to see you again soon.

With kind regards
After-Sales & Client Support

Valutata 5 stelle su 5

ETH Travel

Very patient driver

21 marzo 2024
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Risposta di Transport Solutions

Thank you very much for your feedback. We are really pleased that you found your driver to be patient.

We hope to welcome you back onboard soon.

With kind regards,
After Sales & Client Support Team

Valutata 5 stelle su 5

School Trip

Thank you Kings Ferry! We took our children on a trip to the theatre in central London. The office answered all our questions and queries before our trip. The driver was patient and accommodating, making what could have been a stressful trip, easy!

8 marzo 2024
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Risposta di Transport Solutions

Thank you for taking the time to leave us a positive review, we're delighted to hear you had a great trip with our driver Barry.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valutata 5 stelle su 5

Great price

Great price in a very competitive environment

8 marzo 2024
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Risposta di Transport Solutions

Thank you for your positive review, we hope the students had a great trip!

We look forward to welcoming you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valutata 5 stelle su 5

Great service

Great service. Friendly staff who made the hiring of the mini bus very easy and stress free.
Very friendly drivers and the mini bus was very comfortable..
would use this company again and highly recommend them

26 febbraio 2024
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Risposta di Transport Solutions

Thank you for your positive feedback, we're delighted to hear you had a great experience booking and travelling with us.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valutata 5 stelle su 5

Amazing

Amazing! The drivers thought they were going to Weald & Downland. Quite happily changed their route to Marwell.
Thank you

2 marzo 2024
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Risposta di Transport Solutions

Thank you for your positive review, it's great to hear your drivers accommodated the change and you had a good experience travelling with us.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valutata 5 stelle su 5

Always a great company to deal with…

Always a great company to deal with when organising school trips. Thank you

1 marzo 2024
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Risposta di Transport Solutions

Thank you for your positive review, we'll be sure to pass on your kind comments to the team.

We look forward to welcoming you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valutata 5 stelle su 5

All round good experience

Arranging the coach all went smoothly. On the day the very comfortable coach arrived in good time, the driver was excellent and very helpful. I would definitely recommend this company

16 febbraio 2024
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Risposta di Transport Solutions

Thank you for your positive review, we're delighted to hear you had a great experience booking and travelling with us.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valutata 5 stelle su 5

Best driver we have ever had

I would like to leave feed back about our driver Phil to Disneyland 19/02/24 to 22/02/24.
What a credit to your company to an excellent driver. He was absolutely fantastic having been on several girlguiding Europe trips I have never experienced such a driver, he was amazing, so many tips advice for us and tailored our trip to our needs. We had 2 very small children with us and he was supportive and helpful with these and understood there needs where different to others. Phil went above and beyond, approachable, knowledgeable about area, friendly, smooth driver, cared a lot for passengers especially of the younger ones. Will definitely be booking again with Phil for our next adventure.

19 febbraio 2024
Non scritta su invito
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Risposta di Transport Solutions

Thank you for taking the time to leave us a positive review. We're delighted to hear you had a great trip with your driver Phil.

We'll be sure to pass on your kind comments to Phil and his manager so he can be rewarded for going the 'extra mile'.

We look forward to welcoming you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valutata 5 stelle su 5

Jason the driver was extremely helpful

Jason the driver was extremely helpful. Our flight was delayed 90 mins and we had further 30 mins delay on motorway due to roadworks. We were group of 16 children (u11s) and 3 adults and Jasons did all he could to manage delays and to make our travel enjoyable. Well done Jason - thank you. Brian Oliver, Jersey FA Football Development Manager

15 febbraio 2024
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Risposta di Transport Solutions

Thank you for leaving us a positive review. We're delighted to hear you had a great journey with our driver Jason, despite the delays.

We will be sure to pass on your kind feedback to Jason.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Valutata 5 stelle su 5

Excellent Service Throughout

The customer service was 5 stars and the driver was brilliant in all aspects, He communicated well before, throughout and after the journey, and was super helpful.

1 febbraio 2024
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Risposta di Transport Solutions

Thank you for taking the time to leave us a positive review, we're delighted to hear you had a great experience travelling with us.

We'll be sure to pass on your kind comments to your driver Graham.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

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