Bought the tallow face balm just over a week ago and used it on a Europe city break and each day since the purchase and it is fantastic. I’ve not used anything else since, feels fresh and within minut... Leggi di più
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To be honest I was really sceptical about the product but decided to give it a try. I took five jars and gave two to relatives for them to try. The biggest change I have noticed is when applied to ha... Leggi di più
This face balm is the best balm I’ve ever used, I’m 52 so have used many creams but this balm is top quality it’s not greasy and you do not need a lot a little goes a long way. My skin is hydrated and... Leggi di più
I have had the Nx1 face balm for a couple of weeks now, to be honest I haven't noticed much difference in my facial lines yet but I hope I will. The reason for my review is that I tried a cheaper tal... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
NX1 Project is a small independent Scottish brand crafting 100% natural tallow and raw honey balms. We believe in simple ingredients that work with your skin — not against it — and creating skincare that’s honest, effective, and made with care.
Informazioni di contatto
Unit 5 block 3 Manor Farm Business Park, FK9 5QD, Stirling, Regno Unito
- customerservice@nx1project.com
- nx1project.com
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Ha risposto al 84% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Superb Customer Service
Shortly after receiving my order, I needed to get in touch with the customer service team. I did this by email, and I immediately received an acknowledgement - it was good to know my query had been received, and know the timeframe in which I could expect a response. The team answered my query very promptly thereafter, and I was very impressed with not only the fast reply, but the attention to detail within it. Great to see that customer service is considered key, and wonderful to see this Uk company gaining traction in this market with their natural products.
Been using nx1 for around 5 months now
Been using nx1 for around 5 months now, Closest thing to a miracle I've used in over 30 years.
Amazing product
Amazing product. Absorbs perfectly into skin, refreshing and glowing.
Tallow & Raw Honey Face Balm Stinks
Tallow & Raw Honey Face Balm says it is unscented but then why does it smell like old milk? Enough to make me gag. Like the smell of an old carpet that's not had milk cleaned properly from it. False advertising and especially annoying when the price is so expensive, you would expect it to be unscented like it is sold to be.

Risposta di Nx1project
I so wanted to love this product - I don’t.
I so wanted to love this product. However, despite following guidelines and suggestions for use, it’s way too heavy and the smell makes me nauseous. The face balm is still mostly sat on my face the morning after the night before, I see no change in my overall appearance. Maybe my skin was already at its’ optimum moisture wise? The body balm is just terrible, my neighbour’s dogs won’t stop trying to lick my legs! I smelled like lard, it didn’t fade until I washed it off (with plenty of soap, it was so greasy). It also just sat on my skin, I used it in the morning and in the evening it was still leaving marks on the furniture - all this and I’d only used around half a teaspoon. I looked into returning the product, but like a d!ck I didn’t read the small print - I’d bought a bundle and they only refund for a single jar purchase.

Risposta di Nx1project
Have I been conned???
They sent the wrong order for starters. There wasnt any freebies included as promised. The product leaves a greasy feeling on the face which lasts the whole day and becomes uncomfortable. It would also appear that it is a Chinese product and not Scottish as remarkably similar products can be found on Temu and Ali Express and also Amazon all at much cheaper prices. I cant help but feel I have been conned.

Risposta di Nx1project
Really disappointed with this product…
Really disappointed with this product as definately not suitable for sensitive skins. Within minutes of applying the balm, my face felt as if it was on fire. I had to wash it off immediately; my skin remained red and sore for hours.I'm gratefull absorbtion was pooras I wouldn't have wanted the balm to go deeo into my pores.

Risposta di Nx1project
Forget every other moisturizer
Forget every other moisturizer for your face & body & just buy from this company!
The body balm not only smells beautiful, it's really effective - you initially think it's going to be greasy but the skin just drinks it up, leaving a slight sheen which looks lovely. You can get dressed immediately without worrying about residue & your skin feels soft & supple for hours.
The face balm is also excellent. I use it morning & night on my face & neck & I can see that I look better, also had many family & friends comment on how well I look (for someone who's had chronic ill health for many years, this isn't something I'm used to hearing)
The brown 'age spots' on my face have definitely lightened which is a marvellous added benefit - I've spent hundreds of pounds on so many products in an attempt to get rid of them, none of which have ever worked!
It's also a lovely base for make-up so no more need for expensive primers.
Great to know exactly what the ingredients are & to support a Scottish company 🏴
Really noticed an improvement in my…
Really noticed an improvement in my skin condition. Loved the fact you don’t need much to provide good hydration.
Great product too expensive
I do like the product feel good on the face but for me it too expensive for me to buy every month
Excellent customer service
I had a product query and so I emailed and within a few hours I had a personal reply .. not just some automated rubbish .. but a proper considered and understanding reply to my concern. A person by the name of Gelou helped me - fantastic service .
Don’t like the smell
I ordered the body balm and the smell on my skin after an hour was very unpleasant and I really felt very unclean with the tallow smell. Initially it smells nice. But wears off quickly.
Contacted NX1 about the smell and they agreed to refund me.

Risposta di Nx1project
Love the mandarin silk face balm
Love the mandarin silk face balm. I’m really beginning to feel the difference after using for a couple of weeks.
For me, the unscented face balm has a faint but slightly unpleasant smell and so I will use up on my legs and feet so it’s not too near my nose. Good to see that’s there’s now an orange scented body balm. I might recommend the scented versions if you have a good sense of smell.
Unscented smells of Lard .
Works really well but the smell is the problem.
I purchased the unscented but it smells of lard. Ive added a scent to it but the smell is still there .
Despite adding a scent to it , it still smells of lard .

Risposta di Nx1project
Delivery etc was great but I’m not keen…
Delivery etc was great but I’m not keen on the product. Once the scent wears off I smelt like beef dripping. Not pleasant at all. It sits on top of the skin rather than being absorbed and just made me feel greasy and shiny. Unfortunately, it’s not for me.

Risposta di Nx1project
I purchased a mix of 5 face and body…
I purchased a mix of 5 face and body balms, including the scent free version for my grandsons severe eczema. He uses the usual hospital medications, but we wanted to try the NX1 tallow balm as an additional treatment (when a baby suffers, you’ll try everything!!). The mix of almond oil for hydration, raw honey as an antiseptic, and the tallow for moisture barrier sounded promising. We have to say the results have been really positive- his face is less red and itchy and so much calmer than before. As a result, I’ve just placed a second order. We know it won’t rid him of eczema, but if it helps as part of our arsenal, then we’ll keep using this. I am also using some of the lavender balm for my face at night and mandarin balm during the day. It smells lovely and helps keep my skin hydrated, without feeling or looking too greasy. Highly recommend, tho I wish we could buy larger pots at the rate we use it on my grandson’s eczema!
Amazing
I am using the face and body balm. The results are amazing. Highly recommend.
Sadly the product smells awful
Sadly the product smells awful. Despite being ‘orange scented’ it smells like dripping. My husband thought I had stopped at the pub to get a roast on the way home from work 🤣. Fortunately I only ordered the one pot so will be asking for a refund but honestly it smells like school canteen dinners. Such a shame

Risposta di Nx1project
Not for me
I loved the smell on opening the jar but now my skin has warmed it up the lovely smell has gone and it smells like beef dipping. I didn’t expect this and now feel I’ve made an expensive mistake. Who wants to smell like that? The product does feel nice but I can’t get past the smell. Seriously wish I hadn’t bought a bundle and trialled it first.

Risposta di Nx1project
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