I placed an order (#S02687) on March 27, and it was supposed to arrive in 8 days. However, the tracking has been stuck at the same stage since March 26th. I have contacted support multiple times, but... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Not an Australian based site despite the .au on website! I was suss as there prices were incredibly high compared to other sites, but it said the item I wanted was in stock so thought would try. Unfor... Leggi di più
I ordered some Melatonin for my family from Nutricity and they arrived safe and sound and in perfect condition. I waited about 5 weeks for them to arrive, but they arrived. Will use this website... Leggi di più
Order this product over a month ago and still hasn’t been shipped out 🤦🏽♀️ then I realised that it’s not an Australian company double-SMDH. At this point I don’t think I’ll even receive my purcha... Leggi di più
Ha risposto al 13% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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It still hasn't arrived
It still hasn't arrived. Let's talk refunds ..
... it did arrive recently. Just late to what was quoted. It appears its sent from the good old you ess of ayyyy instead of Australia. Again as quoted . Just tell the truth it works for the rest of us outside of usa
Not an Australian supplier
Ordered on 11 April thought I was dealing with an Australian supplier according to their web address .com.au still waiting on product to arrive coming from USA not happy
I still don’t have my supplement and…
I still don’t have my supplement and expected that it was in Australia given you are an Australian company . I now see it is coming from the US and is still in the USA, weeks later.
I find this very misleading as well as the cost which was far higher than I realised
NOT AUSSIE WEBSITE POSSIBLE SCAM
This Website is decietful or possibly a SCAM not confident I will get my order !
THIS IS NOT AN AUSTRALIAN BUSINESS BUT IS SET UP TO DECEIVE CUSTOMERS INTO THINKING IT OPERATES IN AUSTRALIA AND YOU WILL GET YOUR ORDER SWIFTLY .
Placed and paid form my order 22 days ago and according to the tracking it hasn't left the US Yet. I COULD OF ORDERD DIRECT FROM THE MANUFACTURER IF I WANTED TO PURCHASE FROM THE US AND WAIT TO GET MY ORDER
BUYER BEWARE!!! DO NOT GIVE YOUR HARD EARNED MONEY TO THIS DODGY WEBSITE!
CUSTOMER SERVICE IS APOLOGETIC BUT OFFERS NO SOULUTION OR COMPENSATION !
ordered on 12th of March
ordered on 12th of March, still haven't received order, waiting for more than a month. After 10 days from the purchase I contacted customer support and only after they shipped my order.
No Communication
Paid $50 for Express Post but, they refused to send it Express, they then refused to refund me until I questioned them about it. After finally being refunded, they refused to answer any of emails. Postage was worse than snail mail, it was marked as “Pending” for 3 days and then asked about this the answer I got was NOTHING. I will never use this company again, they don’t even deserve a 1 star rating.
Very helpful customer service
Mandy was a great help
Wheres my order
Wheres my order ? It's been over 1 month since order was placed and still not received ,
Ordered cancelled after 11 days…
Ordered on 6 March based on website representation that my item was in stock. 11 days later I received an email saying my order was cancelled as the item was not in stock. That happens, I guess, but the time period for notifying me of this was excessive.
Won’t be buying from this place again.
Do not order from this site!!
Do not order from this site!!! It is a scam! They are not contactable. The product I purchased was over $200. Disgusting!
Terrible experience
Not an Australian based site despite the .au on website! I was suss as there prices were incredibly high compared to other sites, but it said the item I wanted was in stock so thought would try. Unfortunately found the reviews after had placed order. Terrible decision and I regret. Worst customer service.. they respond with dribble not answering your question, then cease responding altogether. Do not recommend. Who knows if product will arrive or not!
Terrible
Terrible. Worst ever ordering experience. Evasive answers to my questions or no response at all. What are you hiding about your location?
I recently ordered a health supplement…
I recently ordered a health supplement online and have been incredibly impressed with the results. Not only did it arrive quickly, but I've also noticed a significant improvement in my overall wellbeing since starting to use it. The effectiveness of this product has exceeded my expectations, and I'm definitely planning to shop here again for my supplement needs. Highly recommend!
Never received the order and there was…
Never received the order and there was no follow up service - does this company really exist?
Do not recommend.
$330 worth of probiotics left sitting in the sun on a hot day for 8 hours before I could get home to rescue them.
They weren’t packed in any insulating material, so are ruined.
I expect a delivery method that gets the goods to me in good condition.
I had no response to my email about this issue.
Terrible service, cannot recommend.
I placed an order in December last year…
I placed an order in December last year till now still not received my order I never going to order again from their website site6
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