Thank you very much for taking the time to share your feedback with us. Your insights are invaluable, and we take every point you’ve raised with the utmost seriousness. Upon reviewing your interactions with your coach & head coach Craig, we noticed there were recommendations for weekly check-ins, utilizing recomposer for your training, submitting training videos, and enhancing communication with your coach. These steps are integral to the personalized support and progress tracking that define our coaching service.
We recognize that you’ve expressed frustration concerning some of the program’s requirements. Please know that our intention, as your coaching team, is to guide and support you while making objective evaluations based on the information available to us. Understanding your challenges and tailoring strategies to your unique needs are at the heart of what we aim to do. While we steer the process, your engagement and active participation are critical in driving your progress forward.
Your approach to meal planning & food choices was commendable, and we believe that with a few adjustments in communication and commitment, the outcome could have been significantly improved.
We sincerely appreciate your willingness to provide this feedback. It plays a crucial role in our ongoing effort to evaluate and enhance our processes and services, ensuring they remain at the highest standard to make our coaching experience even better.