Nu Image Medical Recensioni 985

The customer service is very poor. I received a bad batch of semorelin the liquid was milky white with particulates floating in it. I was told to send it back for analysis after pictures were sent. In the meantime I am without medication and they will do nothing for the inconvenience. It takes about a month for the medication to work so I would be starting all over again. I sent the medication back as requested and they did not test it as promised they simply cut ties with me as a patient once they received the package. Extremely unprofessional and sparky as hell. Theres definitely something bad going on here. Be careful.

I agree with the previous reviews...the customer service is extremely lacking. The customer service representative Melissa is extremely underwhelmed and a bit condescending when you contact the company for help. I’ve actually hung up when I’ve had her pick up and scouted the internet for answers to avoid her. Other than that the item came on time and as long as I followed protocol it seems to work. Sadly I decided to go with a different company as a result of the poor customer service. Losing weight is a hard journey and I needed a bit more coaching and less being shamed for asking questions.

The Wayt-Less program lacks proper instructions. I reached out the Nu Image to get clarification and despite it being Jan 1st, the biggest day of the year people start diets, no one was available to take my question. In their instructions, it says to take the pills your first week. What they don't say it that your loading days are not considered your first week. Well, I took the pills and did my loading days, assuming that it was part of my first week. I became very sick. When I finally heard back from Nu Image, my support agent lacked any empathy for what happened and essentially told me this was all my fault. So, no, I would not recommend Nu Image Medical. They are not capable of offering the support their customers need.

This is not customer service oriented company - there are NO guarantees; NO "Satisfaction Guaranteed". If the medication causes an adverse reaction and they recommend stopping the treatment - they WILL NOT issue any type of refund. I made the mistake of trusting the intake doctor to review and prescribe appropriately. Be Warned - do not purchase something that you don't know from prior experience that you can take it - you may be out hundreds.

I love the product I finally found something that works for me. I love how fast it arrives and the packaging. Ther customer service is impeccable. I recommend this product.

After 10 days of placing order that no status update has been given i emailed for an update and was told that "due to third party testing" I had to wait at least another 7 days for shipping. VERY DISSAPOINTED.

I would give a zero if it was an option. The customer support person, Melissa, is useless, rude, and unhelpful. Their scheduling system allows you to make appointments when the doctor is already scheduled. You have to go through all 41 pages whenever there is a reschedule. They refuse to provide a minimum of customer service by just moving the appointment for you. I work in technical support for a telehealth company and this was an absolutely dreadful experience and I never got my medication. Don’t use this service!!!!

Had an online consultation for injections of HCG and lipoburn or MIC12 shots. Unfortunately they banned the use of HCG for weight loss so not able to get that anymore due to FDA banned. But I cycled these supplements into my daily rigorous training and dieting and noticed a big difference in appetite and metabolism. I just ordered another round for the ultra burn shots and the new WayT less weight loss supplements. Excited to start will keep my results posted!!

Different experience, don't have to leave your home to get consulted

I couldn't go backwards to add a prescription I forgot about.

This is an easy way to make a lifestyle change. Effective because I was able to enroll from the security of my home. Check was quick and easy too.

YOUR PORTAL
OR SITE IS NOT USER FRIENDLY

waiting for a response from dr before i give a review

The process was easy. This is my 2nd refill and each time gets easier.

Enrollment process seems easy and self-explanatory. Website is well presented and informative. Questions are very thorough.