I believe the advisors name was Trixie, I spoke to her on 2nd October 2026. I was calling to advise that I had just been made redundant and I could not afford my next payment. Trixie... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I haven't had much experience with finance company's but so far Novuna have been really great. I have no complaints of the service they have provided. Everyone nice and polite and very friendly. I... Leggi di più
I have used Novuna 3 times for different things that I have needed large amounts of money quickly over the years ! I have not been disappointed for a fourth time thank you for being there for me 🙌🏻... Leggi di più
Very smooth and easy finance process. Everything was clear, quick and professional. Very happy with the service and would definitely recommend.
Dettagli dell'azienda
Informazioni su Novuna Personal Finance
Scritti dall'azienda
Need a great Personal Loan?
Come direct to our website for our low rates and exclusive loan options. Our great loans start from just 6.9% APR Representative (based on £7,500 to £25,000).
Who are Novuna?
A leading financial services company, we provide effective Retail Finance options to thousands of big name brands, as well as Personal Loans to help you access the cash you need sooner.
We lent over £3 billion to customers in 2025, allowing them to make big purchases, create memories or enjoy once-in-a-lifetime moments. All without worrying about paying for it upfront.
We don't offer lease vehicles - If you're looking to leave a review about Novuna Vehicle Solutions, that is a completely separate business to us.
We tailor our innovative solutions to match the things you want to buy, from home improvements to holidays, making the process as easy and stress free as possible. And we combine it with award winning customer service.
That's what makes us different.
About us Personal Loans Car Loans Home Improvement Loans Debt Consolidation Loans Holiday Loans Wedding Loans Small Loans
Just some of our awards
We're leaders in our field
We've been named the UK's Best Personal Loan Provider for the last 12 years running. We are also proud to have once again won the official Feefo Platinum Trusted Service award. This is the 7th time we've been recognised as a leader in our field with Platinum status.
Best Personal Loan Provider
YourMoney
Platinum Trusted Service
Feefo
Loan Provider of the Year
Moneyfacts
Informazioni di contatto
2 Apex View, LS11 9BH, Leeds, Regno Unito
- 0344 375 5500
- CustomerService@NovunaPersonalFinance.co.uk
- novunapersonalfinance.co.uk
4,6
Eccellente
6K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Easy to deal with and set-up online.
14 agosto 2026
Non scritta su invito
Risposta di Novuna Personal Finance
Glad to hear that you found everything nice and easy! Thanks for sharing
It was painless and straight forward an…
It was painless and straight forward an I highly recommend this service.
13 agosto 2026
Non scritta su invito
Risposta di Novuna Personal Finance
Thank you for sharing and for the recommendation!
Risposta di Novuna Personal Finance
Hi Suzanne. We're sorry to hear that you encountered error codes when progressing from the soft search stage.
We have a dedicated support team for application related queries who can investigate this further and help resolve any ongoing issues. If you're still experiencing problems, please contact them on 0343 351 9112.
Thanks
Excellent service quick and easy to…
Excellent service quick and easy to apply.
8 maggio 2026
Non scritta su invito
Risposta di Novuna Personal Finance
We're glad to hear that the application process was easy and you like the service! Thank you for sharing
Worth Applying For
I’ve used Novuna Personsl Finance for numerous items. Always pleased with their service . Very easy application process with very affordable payment plans.
13 agosto 2026
Non scritta su invito
Risposta di Novuna Personal Finance
Hi Christine, thank you for sharing! It's great to hear that you've had a positive experience with us on multiple occasions!
Giving us great service
Giving us great service
Thanks you so much
9 agosto 2026
Non scritta su invito
Risposta di Novuna Personal Finance
Thanks for sharing! We're glad that you like the service we provide!
Stay clear off this company i had a…
Stay clear off this company i had a problem with dfs and currently dealing with ombudsman regarding unfit for purposes goods it's shocking the way you put trust and your money into companies but recive no help when you are reaching out to them they don't care and pathetic and how low they go but I will make sure that I pay as I might be paying for a sofa that's nearly sitting on the floor to keep my good credit payment on time I've written it off in my head but I will not be buying from dfs and uesing this company again AVOID PLEASE
16 luglio 2026
Non scritta su invito
Risposta di Novuna Personal Finance
Hi, sorry to hear you're disappointed with your purchase and experience. Unfortunately, we're unable to locate your account using the information provided, so we've sent a request through Trustpilot for some additional details. Once we receive these, we'll be happy to investigate this further and liaise with the relevant team.
Our team is always committed to supporting our customers and ensuring they're satisfied with the service they receive, so we'd welcome the opportunity to look into this for you.
Thanks
Risposta di Novuna Personal Finance
Thank you for sharing your positive experience with us!
Easy to set up
Easy to set up, very flexible (I put a deposit down,then could choose length of finance). Quick response even on a Sunday!
11 agosto 2026
Risposta di Novuna Personal Finance
Glad to hear that you've had a quick and smooth application process, thanks for sharing!
Great job. Thanks
Just simple and straight forward. No nonsense. Well done.
5 agosto 2026
Non scritta su invito
Excellent service
Excellent service. Always informed and updated with relevant details.
10 agosto 2026
Non scritta su invito
Risposta di Novuna Personal Finance
Thanks for sharing Sarbjit, we're glad to hear that you've had a positive experience and been kept up to date where necessary!
Bought my kitchen and received interest…
Bought my kitchen and received interest free payments. The payment comes off every month. No hassle
3 marzo 2026
Non scritta su invito
Risposta di Novuna Personal Finance
Thank you for the positive feedback. Glad to hear that everything is running smoothly. I hope you are enjoying the new kitchen!
Risposta di Novuna Personal Finance
That's great to hear Martin, thank you for sharing!
Getting my purchase approved with…
Getting my purchase approved with Novuna Personal Finance was the easiest and best thing I have done. Their service is second to none. My loan was efficiently facilitated and I am extremely pleased I chose them and will do again in the near future.
9 marzo 2026
Non scritta su invito
Risposta di Novuna Personal Finance
Hi Nicole, we're very pleased to hear that you've had a really easy experience with us and would chose us again. Thank you for sharing!
It’s easy thanks
9 agosto 2026
Non scritta su invito
Risposta di Novuna Personal Finance
Thanks for sharing Anthony. Glad it was easy for you!
Risposta di Novuna Personal Finance
We're pleased to hear that you've had a positive experience with our services and had a quick decision as well. I hope you're enjoying your new purchase!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.