Novelscienceshop Recensioni 54

I made my order yesterday and still got no confirmation email. I hope this changes.
Forget that, They got back to me about my concern today. I hope everything goes smooth from here… I will be updating this review
Update: Recently was sent the tracking number
Update: my institution has received the package. Definitely will be using again.
Update: products are sent exactly as described. Great products

Communication is horrible. I ordered on sat the 2nd and I haven’t heard a peep after several emails just asking for a round about date on when it will be shipped. All it says on the website is it’s” processing “.

Scratch all that. He emailed me this morning and gave me a tracking number. Thanks Novel science shop

they came through for a few months but just stop responding n sending they got me for 2 ordersspebt alot with them the last year. Also I actually was in commincatin with them for a couple months around winter they actually sent a message out saying they switched stores like it was hacked but I looked at the BTC address on both sites it was the same one they just switch stores onse they scammed too much you'll get smaller orders but the last two one bromaz vial n one fxe thing never got either months apart selective scaming. There's lots of better ppl u can find
Don't believe that they got hacked like this guy a couple reviews down said it's literally the same BTC address on all the sites even the newer one the switched 3 stores in about 12 months of dealiling with them. I'm detoxed n dont even care now

I'm giving them a 5 because there's not more.
Id give 10 stars if I could.. Absolutely 10/10 . Fast shipping , Quality products! Right on time No nonsense! Thank you Novel for being you ! Much love and Respect

Great selection & quick shipping. Very happy I found this website as there are not too many options for picking up obscure research chemicals in the USA. When our lab & forensics dept needed a sample, Novel got things to us quickly

I am soo happy I found this website! Honest good vendors! Fast shipping! And a quality product to go with it all.

made an order and it was shipped the very next day, the products are of top notch quality and will definitely be ordering much more products

There is a scam site operating trying to confuse prior customers and obviously it worked on dude above. Scam site=novelsciencestore.cawm legit site=novelscienceshop.com

I placed an order with novel sciencestore.com about a week and a half ago and I have still not received neither my tracking number or products I’m starting to get really nervous even though I’ve used them hundreds of times in 2002. This is my first order since then and even though I see people on here saying they’ve got their products and that they came after some time and that even though communication is poor, they’re still doing business in a trustworthy manner can someone please let me know how long it took them to get their order I don’t understand why I haven’t gotten a tracking number yet or even my package I was never taken anywhere close to two weeks to even get my package let alone a tracking number Anyone with tips that could help me please let me know. My email is. Doncheadlesmailbox@gmail

Okay update got my tracking number came in today day now waiting for it to go to usps there communication is the only thing so far i guess dude or she must be drowning in emails I understand when it gets here I’ll rate again and see how it is 💰✌️UPDATE it came today quickest I’ve ever got a package this was my first time buying filled to brim and great so far thank you so much will be coming back that a fact JACK !!!!

My orders have always shown up every time. Sometimes it takes them awhile to send a tracking number, but it’s probably due to the fact there’s only a few reliable vendors anymore and they’re super backed up.
Price per mg is excellent compared to other bromaz vendors out there.
Package has always been intact and bottle filled to the brim.
If you’re order is stuck on “processing” that doesn’t really mean anything it will still be shipped.

Placed an order on Thursday and arrived on Monday. I am amazed on how fast it was able to get here. All in all 5/5 experience, and will shop again.

They are good
They have good stuff and they are legit. Customer service is non existent though.

I got an order with an item missing, and these people don't seem to EVER respond to questions, either directly or through their on-site "contact us" function. It's only been a couple of days this time, but judging by past experience, they never respond to questions. Will update if the situation changes.

An honest company. By the way, their domain ends in dhywat cahwlm not daht neht—they’re a copycat scammer.

I’ve seen them fix something they messed up one time in the comments—nothing like happened for but they’re pretty responsive and I’m sure they’d do the same if I needed it. Just getting what I paid for in a number of days.

Clam has literally nothing in it. I don’t mean underdosed, I mean it’s mostly water and filler.

They’ve been amazing and research has been satisfactory. They are reliable, fast, the quality of the chemical make ups are great for testing. I will keep using them for as long as their product’s quality remains consistent. I’d highly recommend using them as a clearnet company. It seems to be the only quality I know of. Oh, and their customer service is great, some of the best I’ve encountered.

-Jamie

First of all, this company needs to work on their communication skills. You'll be lucky if you even get a confirmation email and sometimes even when you email them about it, You still don't get it. Furthermore, I know they have had some issues in the past with a bugs and their system and all and it's good they fix that. But really the only good thing I can see at this point is that they mail you your product fairly quick. I never had to wait very long on it but I have had to go back and forth with them several times over several different things, mostly technical. And to straw the road of camels back was me ordering hundreds of dollars worth of product and then it being completely bunk and I informed them about this issue and have had absolutely no customer service interaction or any feedback or comments from them. And that really does anger me because the research that I'm doing requires high quality product s in the form of research chemicals. Yes, they may be punctual if they get it right but other than that I can't say too much. This would be a five-star review if they would do like most companies do In this situation and send more product or at least give your credit or a good bit of samples. Because I've never once complained about the quality of the product to them before or anything like that, and I wouldn't do it unless it was just complete garbage this time. Of something. Another email and I'm hoping that they'll tighten up. I've got one order for one bottle left coming in in a few days and I hope that they will include some higher quality stuff and/or extras because at the end of the day between me and my friends/ research partners, we've spent thousands of dollars with novel science and they just don't seem to care about anything but money. Like I said if this changes I will gladly change/update this review But in the meantime I'm going to be honest and I didn't want to come on here and bad mouth anyone's company. But I'm just letting people know what to expect if you're going to deal with them. I won't lie. They're proud of used to be okay but it's just all gone downhill very fast and I'm not sure why that is and I'm not going to accuse them of exit-scamming or being crooks or thieves But as some have suggested both here and on Reddit It does appear as if they selectively scam. Maybe scam isn't the best word, but selectively treat some individuals with more respect and dignity than others. If I ask one simple question then I expect an answer. I love you will get busy but I'm talking about. I've had issues with them where I've had to email them for up to a week at a time and that's just unacceptable. I hope things will change and I hope this review will change and be part of the caveat in that change. I'm very optimistic but I'm also a realist. And then reality. I only gave them two stars because they seem to ship quickly.... Overall. I'm going to see how this last one goes and they actually try to reach out to me without me having to send them two or three emails to get a confirmation number and also see if they're going to do you in the smallest thing to make up for their subpar product that I got in my last order and made clear to them right away. I'd be surprised if they would and it sure would be nice because my birthday is coming up and doing this research is really what keeps me going at this point due to my health. But yeah, we'll see. I hope I can hold my breath with these guys but won't count on it and I don't have many more breaths left to spare so just maintaining as much over positive attitude is possible for I make my ultimate decision as to whether or not I'm going to keep messing with all the science or not. Good luck to all!

Dozens of orders and never been disappointed. Can be irritating at times because they rarely reply to emails other than the initial email that provides tracking# honest reliable vendor all around tho

Ok so first let’s say the company is legit. However, if you are looking for someone to communicate with other than automated emails and your tracking # look elsewhere. Their prices are not bad. If they did a better with communication this would be 4 stars but do not get confused the 2 stars I removed are only due to communication and price point. Not at all due to their shipping times, product availability.