Fabiola Garcia sent out the renewal quote well ahead of time and she answered a question that I had quickly and concisely. I don't know whether English or Spanish is her first language, but her Engli... Leggi di più
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Scopri cosa dicono le persone
They are prompt courteous and all speak English. They have a convienient location to pick up policies complete with free parking.Out of country credit card payments are now accepted over the phone.
I spoke with Fabiola Garcia about renewing an Auto Policy in Mexico. Fabiola has very good customer service skills, is knowledgeable and always makes sure that she answers any questions that are aske... Leggi di più
The people really make the difference. Dale has been really helpful is getting us set up with insurance of our Mexican condo. The policy is strait forward and easy to understand. It's stressful t... Leggi di più
Dettagli dell'azienda
- Broker assicurativo
- anche in
- Agenzia di assicurazioni auto
- Agenzia di assicurazioni per la casa
- Agenzia di assicurazioni sanitarie
- Azienda di assicurazioni per i viaggi
- Azienda di assicurazioni per la responabilità legale
Scritti dall'azienda
Novamar Insurance Mexico / MGI Agente de Seguros, S.A. de C.V. is an all Lines Mexican Insurance Brokerage firm founded in 2009 and an affiliate company of Novamar Insurance Group, Inc. a US Insurance Brokerage company with a combined experience of more than 200 years in the insurance Industry. We work with the most established international and national insurance companies and have designed specific insurance products to meet our customers´ unique needs. Our corporate headquarters are located in Puerto Vallarta, with representation offices in Los Cabos, Cancún, San Miguel de Allende, Cancun, and Mexico City, providing nationwide coverage and personalized service. At Novamar Insurance Mexico a helpful bilingual team member is never far away. We are committed to designing and distributing insurance products to address the specific needs of our customers, leveraging high-end technology to deliver our products efficiently, while always providing the highest level of service. We partner with the leading insurance companies in both national and international markets, enabling us to offer innovative and highly competitive products. Our mission is to deliver expert advisory services and access to the best insurance solutions, at the most competitive price, backed by deep industry knowledge and a commitment to superior service quality.
Informazioni di contatto
Av. Francisco Medina Ascencio No 3987-6 piso, Int. 604, Plaza Punta Banderas, Marina Vallarta., 48335, Puerto Vallarta, Messico
- +52 (322) 297-6440
- info@novamar.net
- novamarinsurance.com.mx
4,9
Eccellente
940 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
we changed email to 5252woody but you…
we changed email to 5252woody but you sent it here again!!!!
27 agosto 2026
Risposta di Novamar Insurance Mexico
Hello David,
I checked with my colleague, and she confirmed that your documents were sent yesterday to your 5252woody email address.
Could you please check your inbox, including your spam or junk folder, and confirm you received them?
This will help us make sure our notifications are reaching you correctly.
Renewal reminder
Renewal reminder. Easy pay. Although, I could pay using my Mexican debit card no bueno.
24 agosto 2026
Clear responses, knowledgeable, not rushed.
The person who assisted me and answered my questions was knowledgeable, clear in his responses, and all this while not making me feel rushed. I think I leaned more about Mexican insurance in my one session with Sebastian, than in all the 5 years I have been in Mexico.
25 agosto 2026
Home ownership in Mexico
our experience was easy enough to understand even though we are in a different country. Our sales representatives were very knowledgeable and capable in providing our services.
26 agosto 2026
Great process for renewal
Contract clear as renewal with all the details. Quick process.
24 agosto 2026
The employees are very helpful and knowledgeable
The employees are very helpful and good about reminding me of any renewal approaching the due date.
I was surprised recently when I called and left a message asking for a return call. It took about 10 days to get the call and I had already decided that the employee was very likely on vacation. As it turned out that was the case but I am surprised that there wasn't another employee covering for her during her time away from the office. I have used Novamar for many years and at times have had multiple policies. I have always been very pleased with there employees and the service they provide. I highly recommend them.
18 agosto 2026
Risposta di Novamar Insurance Mexico
Hello Mrs. Judy,
Thank you for sharing your feedback with us and for choosing Novamar year after year. Your trust means a great deal to us.
We are truly sorry for the inconvenience and want you to know that our team is already reviewing the situation to improve our service and help ensure this does not happen again.
We appreciate the opportunity to make things right.
Upto this point very good
Upto this point very good. Dale was very easy to speak with and answered all our questions.
21 agosto 2026
Simple and quick.
20 agosto 2026
Dale was very proactive
Dale was very proactive, easy to deal whit amd very clear in his explanations
19 agosto 2026
The people really make the difference
The people really make the difference. Dale has been really helpful is getting us set up with insurance of our Mexican condo. The policy is strait forward and easy to understand. It's stressful to buy property outside your home country, Novamar made it very simple to get the coverage that we needed. Thank you.
19 agosto 2026
Timely reminder of upcoming payment
Timely reminder of upcoming payment. Easy to use website. Thank you!
16 agosto 2026
Very professional knowledgeabl staff. Prompt service, easy communication, great advice.
Very professional knowledgeable
18 agosto 2026
Mel is always wonderful
Mel is always wonderful. She has solutions and is always quick to help out. Never any issues.
12 agosto 2026
I am giving 5* for the ease of using…
I am giving 5* for the ease of using their very clear and easy to understand website, English/Spanish. I have never had any claims, but have used Novamar for several years on several properties. They are easy to call as well. No problems at all, very good easy clear instructions and info.
16 agosto 2026
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