Nova Blooms helped us throughout first lockdown by supplying us with fresh fruit and vegetables during a time when we had to self shield and had no other means of shopping. Since that time whenever... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Nova Blooms helped us throughout first lockdown by supplying us with fresh fruit and vegetables during a time when we had to self shield and had no other means of shopping. Since that time whenever... Leggi di più
L'azienda ha risposto
I bought a beautiful Red Asian orchid from Novablooms in January for my birthday. This is the second orchid I have bought from here. The first one, bought a year ago, is going strong but my Red Asian... Leggi di più
L'azienda ha risposto
A beautiful orchid delivered very well-packaged, just two days before Christmas. Hid the box in a cupboard until gifting it on the 25th, and on opening it looked fantastic, and the recipient was most... Leggi di più
Have been ordering from nova blooms for over a year now. Flowers have always been good quality. This time round, the orchids that turned up withered within 3 days despite providing water and plant foo... Leggi di più
L'azienda ha risposto
Flowers and plants, online delivery, straight to your door. We make the sending and receiving of our products a joy. So if something isn’t 100% perfect, our customer service team will always go the extra mile to make it right. We are here to help and ready to assist you in any occasion or situation.
Vine Nurseries, Spout Ln, Stanwell Moor, TW19 6BN, Staines, Regno Unito
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I sent two gifts of cut orchids recently to friends/family. They were both delighted with their flowers and sent photos to show me. I was pleased to learn that the flowers had been of such good quality, well packaged and delivered on time. Maybe next time, I will order some for myself!
(Ref: order #11974) I ordered some beautiful flowers to be delivered to my mum on her birthday but they did not arrive. Yodel claim they tried to deliver but no one was in, and that they left a calling card. No calling card was left, and in any case I gave instructions to leave the flowers by the porch if no one was home. Extremely disappointed with Nova Blooms and Yodel...

Risposta di Nova Blooms UK

Risposta di Nova Blooms UK
The blooms look so realistic they have fooled everyone that has seen them. Impressively large I have put them in with real orchid leaves . I would buy again. .

Risposta di Nova Blooms UK
Arrived on time, easy to order, remained fresh for over three weeks. Very pleased, good value for money
Another review about poor quality flowers and a really non-helpful reply - just excuses on their behalf. Wont use again so their loss.

Risposta di Nova Blooms UK
hi i order orchids .every week i live in quite village so i buy for the village church.freinds family.and my own health issues. Last Saturday i ordered pink. Orchid it was slightly unwell was concerned droppy leaves tied.and small white marks leaves.i contacted customer service with 7 photos.they were so rude?ashleen i received sarcastic remarks. Told not to shop there again. And when i said we wouldn't be due to none replacement. I was shocked to get emails saying. Thank god.i have kept it for evidence.rude.it was not my fault i got poor defective orchid? And to receive such rude comments. After all the funds we spent.UNPROFFESINAL RUDE POOR ORCHID and rude to valued customers?

Risposta di Nova Blooms UK
Freshest birds of paradise ever. A day late due to customs but my partner was amazed by the quality and she is from Madeira !

Risposta di Nova Blooms UK
I was very disappointed after speaking to my mother in law on her 87th birthday today, to hear that the orchids that I had ordered for her had not arrived. I have purchased orchids from Nova Blooms before and was very impressed by the quality of the flowers. However, even if the product is of a high standard, it means very little if the delivery courier they use is unreliable. I have found Yodel to be the worst courier service for reliability and punctuality and try to avoid ordering from companies that use them. On contacting Nova Blooms I was informed that the delivery had been affected due to storm Arwen. I found this to be very unlikely as I had received punctual and reliable deliveries today from DPD, Hermes and Royal Mail, all of which appear to have been unaffected by a storm, that according to the Met Office was starting to abate four days ago. I can only hope that the flowers arrive tomorrow and that the delay in their journey has not adversely affected them. My mother in laws disappointment will be a little harder to fix!

Risposta di Nova Blooms UK
Again, flowers arrived damaged. I won’t be using Nova Blooms again.

Risposta di Nova Blooms UK
I ordered a beautiful bouquet of Orchid stems for my lovely mom’s birthday! They were stunning, my mom was absolutely delighted. They lasted for 6 weeks. Definitely recommend - you will not be disappointed.

Risposta di Nova Blooms UK
First class customer care with very caring staff who went above and beyond and first class product, a beautiful orchid. Thank you guys. Highly recommend. Cheryl.

Risposta di Nova Blooms UK
Beautiful orchid in perfect condition and delivered on time.

Risposta di Nova Blooms UK

Risposta di Nova Blooms UK

Risposta di Nova Blooms UK

Risposta di Nova Blooms UK
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.