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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I’m pretty sure all of this stuff is drop shipped from China. No matter what/when I have ordered, I’ve always been given the same runaround about how shipping times are delayed and I don’t end up actu... Leggi di più

Valutata 5 stelle su 5

NYAB customer service is top notch! I’ve received numerous messages regarding shirt options instead of pullovers because it doesn’t get that cold in Texas. Not only that but they remembered I love SCR... Leggi di più

Valutata 5 stelle su 5

I absolutely LOVE their style. The apparel, trinkets, glassware, you name it- all awesome and all great quality. I have gotten 2 mystery boxes from Not Your Average Babe and have been so pumped ab... Leggi di più

Valutata 5 stelle su 5

I ordered several different items, and each came true to description. For fans of Halloween, you can’t go wrong! So funky and cute and perfect for the season. The glass tumblers are made very well.... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento

Scritti dall'azienda

Halloween 365 days a year! Home of the original Pumpkin Queen!


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

117 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Not Your Average Babe Fan

I absolutely love Not Your Average Babe. I found them while browsing Tiktok and I was instantly hooked on their merchandise. They have a monthly themed box and mystery bags during the holidays that are loaded with creepy goodness. Definitely check them out you will not be disappointed. ☠️🎃☠️🎃

1 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

This was my first time ordering from…

This was my first time ordering from Not Your Average Babe......I found the company on Instagram and was a bit nervous to order at first, but so happy that I did!

From the very start.... I was able to communicate with the company regarding the status of my order! Every step of the way, I had the support I needed!

I was so excited to receive my order and of course the quality of the products are amazing! I will definitely be ordering again!

23 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Takes a minute…..worth it!

It definitely took over a full month to receive my order, but I did order with plenty of time knowing it might be delayed slightly. The product is very good. My wife and I are happy with the shirts, sweatshirts and cup we purchased. I already have another order in for more stuff and can’t wait to see it!

18 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Love all my NYAB gear

I've been a customer for quite awhile now and I've never been disappointed by the amazing spooky/halloween themed items I receive! I love the monthly subscription boxes too. Any time I've reached out to customer service, they have been super pleasant and helpful.

1 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Worth the wait

Worth the wait! I ordered two of the glass tumblers: one Halloweentown and one Trick R Treat. The designs are really good quality on frosted glass. The bamboo lid sits securely on top and they come with a reusable plastic straw. I love using these for my iced coffee at home or to take coffee to work.

10 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

The cutest goodies!!

I’ve ordered a couple of things over the years from NYAB- my mushroom sweatshirt and Hufflepuff cup are my absolute favorites!!! Always amazing customer service!! I will always recommend NYAB for any of my spooky needs!!!

14 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

In love

Ive been a customer since before they changed their name 😻 recently I got two sweatshirts and four glass tumblers from NYAB and they are beautiful. Everything was safely packaged. It took a while to arrive but that was disclosed on the site and it’s a small business so I didn’t mind at all. I would definitely recommend to anyone looking for spooky things year round!

13 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Loyal to the Spooky Babes!

I have been buying from NYAB for a few years now and it’s simply because of the excellent quality, selection, and customer service they provide. The ghouls there are so sweet and quick to help with any questions or inquiries you have. They offer a variety of different styles & sizes of each time. If you don’t see what you need, they’re willing to help.
The clothes that I bought years ago still hold up and I get so many compliments when I step out in anything NYAB. Whether it’s accessories, cups, skirts, or tops the quality is so good. You also need to check out the subscription boxes. They’re perfect for yourself or as gifts. They come with so many products for the price. I love supporting small businesses but love even more that they’re from Michigan, where I’m from. NYAB is perfect for yourself or any spooky ghoul you know.

10 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Practically perfect in every way

Absolutely stoked to use not only the tumblr I ordered but the one thrown in for free did to shopping issues. They’re prefect for ever day use and the bamboo lids hold nice and tight. I can’t wait to show them off every chance I get.

12 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Ghoul style

Everything they have and KEEP coming out with us amazing! Great quality too! I’ve purchased from clothing to accessories. Keeping my ghoul self in style 🖤

10 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Cute and Spooky

I’ve ordered from this company a few times, mainly clothing, and have been super happy with what I get from them. The quality is great, clothing is super comfortable, and the style is super cute and spooky—a combination that is weirdly hard to find for women. I love my “dead inside” shirt and “pumpkin queen” sweatshirt and will definitely be ordering from them again in the future.

10 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

I absolutely love NYAB products

I absolutely love NYAB products! They take a little longer to get to you, but they are worth the wait! They are handmade and top notch quality! Absolutely love everything I've ordered!

28 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Loved my sweatshirt

Loved my sweatshirt! So soft and I’m ready for spooky season 👻 waited a little bit for shipping but worth it when I received it. Would rather wait and get good quality than buy from someone else and get it fast but cheaply made.

2 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

Don’t place orders you expect to receive

The “5-30 business day” turn around is a joke. I placed an order 3 months ago that is still showing as unfulfilled. I’ve never ordered from this company before, so the long delay had me worried I’d been scammed. I waited 6 weeks (30 business days) to inquire about my order, only to be met with excuses as to why the whole thing is unfulfilled. Basically, if you order a subscription box with any other item, the entire order will be held until they receive all of their inventory. They will not make multiple shipments as “you’ve only paid for shipping once.” They will not update you on the delay unless prompted, and with each inquiry the excuse will be different.
My advice to the company is to just eat the cost of additional shipping so you don’t lose customers to chargebacks. A 3+ month turn around period is wild in this day and age, I’m pretty sure the Ever Given had a quicker turn around than this.
My advice to potential customers is to avoid purchasing through this company.

17 maggio 2023
Non scritta su invito
Logo di Not Your Average Babe

Risposta di Not Your Average Babe

Hey Ghoul,

Thanks a bunch for speaking up about your recent order – your feedback is gold to us. We're bummed that things didn't go as smoothly as we hoped, but we're here to fix that.

First off, we want to make sure you know we did shoot all customers an email explaining the delay with the boxes. It must have gotten lost in the shuffle, so we attached a copy of that email we sent on July 7th to another one we sent when you got in touch at the end of July. Our aim is to always be straight up, so we're sorry if there was any confusion there.

Now, about that "5-30 business day" thing – we totally understand why that could've been a bit fuzzy. We should've been clearer that our cool subscription boxes follow their own processing timeline, which we mention in the box description. We're taking your feedback to heart and working on making it super clear moving forward.

We see how the whole combined shipping deal could've thrown a wrench when you added a subscription box to your other goodies. It seems like a bit of a head-scratcher, and we're taking this as a cue to get better at explaining the option to ship stuff separately in the future. Sorry for any hassle this caused. Just a heads-up, when you asked if the items would ship with the box, we went with a yes because of that question. But it didn't cross our minds that you might prefer separate shipping since you didn't ask. Lesson learned, and we're all about growing from it.

The good news is your tracking has already been sent to you and your order should arrive within a week. If you cannot locate your tracking email, please let us know so we can resend that.

We're all about giving you a top-notch experience, and we're determined to make things right. Whether you need a hand or just want to chat about this, our super-friendly customer service team is all ears. We're dead set on turning this around and nailing it next time.

Massive thanks for sharing your thoughts. Your support rocks, and we're excited to show you a smoother, better side of Not Your Average Babe. Here's to more seamless orders and nothing but good vibes ahead!

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