Not In The Guidebooks Recensioni 

161
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

My first trip with Not In The Guidebooks was truly the trip of a lifetime! The itinerary was perfectly thought out, we saw all the highlights of Sri Lanka, but still had the flexibility to ada... Leggi di più

Valutata 5 stelle su 5

Just back from my first trip with Not In The Guidebooks and it won't be my last. 11 wonderful days in Sri Lanka with so many wonderful experiences that will stay with me for life. Our guide was incre... Leggi di più

Valutata 5 stelle su 5

Figs on the Funcho was one of the most enjoyable holidays I’ve ever had. Great hospitality from Cheryl and Graham. A lovely place to visit. Wonderful communal cooking experiences and fabulous food as... Leggi di più

Valutata 5 stelle su 5

We’ve just returned from what can only be described as the trip of a lifetime to Sri Lanka. Travelling as a family of four with two teenagers can sometimes be a challenge when it comes to finding... Leggi di più

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4,9

Eccellente

TrustScore 5 su 5

161 recensioni

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4,9

Tutte le recensioni

(161)

22 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Absolutly amazing 4 night break to…

Absolutly amazing 4 night break to lapland, questions were answered very promptly, everything was perfect and arranged very well.
We had the most magical time. Thank you so much.

2 dicembre 2022
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We love our Lapland holidays too! We are so glad to hear you had the best time with our hosts and we hope to see you again soon!

Valutata 5 stelle su 5

Fantastic 5 day baking course with NITGB…

Went on a fantastic 5 day baking course via notintheguidebooks. Booking was very easy. There were actually other companies offering the same experience but the service I received from NITGB was so personal and friendly that this was the only company I wanted to go with.

The actual experience was incredible. A fantastic baking course where I learnt loads, in an amazing area with a lovely family. Would 100% recommend the company and the course.

9 ottobre 2022
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Hi Matthew! Thank you so much for your kind review. We are so happy to hear that you enjoyed every part of your holiday! We hope to see you again soon!

Valutata 5 stelle su 5

A wonderful trip to Norway

Just back from an amazing trip to Norway with Not in the Guidebooks. The local hosts, the accommodation and all the experiences included in the package were fantastic. This trip really allowed us to experience Norway, taking us to places we would never have found on our own and connecting us with locals who really bought the place alive.

19 ottobre 2022
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Thank you for your review! Norway is amazing and we are so glad that you had such a wonderful time there with our hosts and getting to see a different and beautiful side of the country that most people wouldn't normally get to see when on holiday!

Valutata 1 stelle su 5

Not genuine

Absolutely awful company. Communication is terrible, they never get back to you. Nitgb advertised something as "an experience highlight" yet after booking it was not on my itinerary, and was told it was extra. Yet there was no asterisk indicating it was extra. Unfortunately they will not admit false advertising or honour their advertised experience.

1 novembre 2022
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Risposta di Not In The Guidebooks

Mrs Barber, we have communicated with you on every occasion that you have contacted us. We have also referred you back to the travel agent you booked with, as you are their customer, and they should really be your first point of contact.
When you booked the trip, we went out of our way to create a bespoke package to suit your requirements, despite it not being something we normally offered. When we adapted your package, we clearly stated what was included, as did your travel agent before you confirmed the trip. With a lot of our experiential holidays there are additional products customers may like to add to enhance their trip but of course these will come at an additional supplement and are entirely optional.
As a small independent company, we pride ourselves on our customer service and our other reviews reflect this. We are sorry on this occasion you have felt the need to write this review but hope you have a fantastic holiday.

Valutata 5 stelle su 5

Just back from my first holiday with…

Just back from my first holiday with NITG - photography and cookery in Morocco, a fantastic experience from start and finish: the advice, the pre-trip communication, transfer, fantastic accommodation and wonderful hosts Darren and Naima. You will be my first port of call for my next holiday!

8 ottobre 2022
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Amazing to hear! We are so glad to know you had a fantastic time with Darren and Naima, and with our team prior to your holiday. See you again soon!

Valutata 1 stelle su 5

TOTALLY UNPROFESSIONAL

We were supposed to go to the Russo family vineyard on Mount Vesuvius but ended up at the Sorrentino vineyard. I knew there was a going to be a problem when there was only ONE glass to taste four different wines. Totally unprofessional and a waste of time, the wines were horrible. The Russo family website had the possibility of being an enjoyable time.

14 ottobre 2022
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We are sorry to hear that your experience with our host wasn't up to your standards! I'll be reaching out to your group directly via email to discuss.

Valutata 5 stelle su 5

What a marvellous holiday we had!!

What a marvellous holiday we had, booked through Not In The Guidebooks!!!
We’ve enjoyed an amazing Greek Islands tour taking in Mykonos, Santorini and Crete, with several fascinating experiences, including cooking lunch in a family home, hiking through the Cretan mountains, a wine tour, climbing an active (though dormant) volcano, and visiting the island of Delos, a UNESCO World Heritage site on which humans possibly date back as far as 4000 BC….simply an amazing trip!
Very well planned and put together by Not In The Guidebooks, who were also very quick to respond to our queries etc - Not In The Guidebooks are recommended by me!

12 settembre 2022
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Many thanks for your kind and beautiful review. We love the Greek islands so we are so thrilled to hear you loved them too!

Valutata 5 stelle su 5

Notintheguidebooks have been helpful…

Notintheguidebooks have been helpful and really suportive with quick response to queries and concerns regarding my holiday. l would definitely use them again

27 settembre 2022
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We are so happy to hear that you had a fantastic experience booking with us and a lovely holiday! We hope to see you again soon!

Valutata 5 stelle su 5

London Bike Tour

We really enjoyed the bike tour, the guide made it very enjoyable, lots of interesting information. A great way to learn about the landmarks of London.
The bikes were extremely comfortable.
Would highly recommend.

11 settembre 2022
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Thank you for taking the time to write about your great experience with us!

Valutata 5 stelle su 5

Went on the London bike tour and really…

Went on the London bike tour and really enjoyed it! The guide was great, enthusiastic and full of anecdotes and interesting facts about the usual landmarks and some unusual ones too.
The bikes were surprisingly comfy and easy to ride. Highly recommend!

11 settembre 2022
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Thank you for your kind review!

Valutata 5 stelle su 5

Did the Grand London bike tour

Did the Grand London bike tour
What an amazing way to see London
The guide was really knowledgeable, route was really Interesting and mainly traffic free
Would definitely recommend this tour.

11 settembre 2022
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Thank you! We are so glad you had a lovely time on the London bike tour!

Valutata 5 stelle su 5

Feel alive-Spanish Surfing Salsa

I did Spanish and surfing in fuerta Ventura and Spanish and salsa in Madrid. Both were amazing, fun experiences.

Lee was the best travel agent I have used in my life. She always responded nearly immediately and sorted out any questions I had. Thank you Lee!

9 luglio 2022
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Thank you so much for your comments. We are so happy that you had a wonderful time with us and our hosts! Lee is great, we love her too :)

Valutata 5 stelle su 5

Painting retreat in Le Marche

John Skelcher is an experienced Florentine trained artist and an excellent teacher who taught a small group for 6 days. He’s also a lovely person. I have only extremely positive things to say about the whole experience. There was a mix of studio and plein air painting often from after breakfast to mid evening, with breaks. I learned an enormous amount from him and enjoyed his company too. The situation of his retreat and the quality of accommodation is superlative, and is all managed fantastically by his partner Jana, who cooks masses of utterly fantastic food. I never write reviews for anything but feel strongly I should share my thoughts about the truly great experience I have just had. Go on this painting week! I’d be shocked if anyone from beginner to experienced would say otherwise.

10 settembre 2022
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We are so glad to hear you that had such a great time with our hosts in Italy. It sounds like you had a wonderful holiday, and thank you so much for taking the time to share your experience with us!

Valutata 5 stelle su 5

Morocco Photography and Cooking

Our photography and cooking course in Morocco was phenomenal! It was just us, so we got lots of one-on-one instruction and learned a lot as well as seeing the area from more of a local's perspective. I will keep an eye on this site for future travel programs.

27 agosto 2022
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Thank you Jessica! Our experiences in Morocco are great fun, we are glad to hear you agree and had an amazing time. We hope to see you again soon!

Valutata 5 stelle su 5

Excellent day spent tasting wine and…

Excellent day spent tasting wine and exploring St. Paul de Vence. Justin was a great guide..very happy with this experience!

22 agosto 2022
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We are thrilled to hear you had a fabulous time with Justin in St. Paul de Vence! Thank you so much for your feedback, we really appreciate it! We look forward to having you again for another experience!

Valutata 5 stelle su 5

Wine Tasting

I did the Saint Paul de Vence wine tasting excursion in the South of France which was amazing! We had a lovely local driver who collected us from our hotel and he had so much knowledge on the area, the excursion was fun and really well organised, I would definitely recommend!

20 agosto 2022
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Risposta di Not In The Guidebooks

Thank you Mia for your kind review! We are so happy to hear you had a memorable experience with us and our partners in Saint Paul de Vence! We hope to see you again soon :)

Valutata 5 stelle su 5

Coasteering at Baggy Point

Great for a family adventure (2 adults & 2 teens). The instructors were excellent and there were escape routes if you didn't feel up to the jumps! Well worth the money and would definitely book again. Shout out to Fred and Alfie for making the experience safe and enjoyable.

17 agosto 2022
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Risposta di Not In The Guidebooks

Thank you for a lovely review of your holiday with us! We really appreciate your feedback and we love hearing that our guests have have a wonderful time. We hope to see you again soon!

Valutata 5 stelle su 5

Italian Cooking Course with Rita in Tuscany

I have to recommend the Italian cooking course in Tuscany with Rita. This was a fabulous way to unwind and Rita's hospitality knew no bounds. Perfect for the single traveller as you will meet like minded people who love food, good company, and plentiful wine. The wine was locally made and didnt give you a hangover which for me is no bad thing. In between cooking lessons we went on day trips to the local villages and the more impressive towns of Lucca and Pisa. Overall this holiday was fantastic value for money.

8 agosto 2022
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We are so glad to hear you had such a wonderful time with Rita! Thank you for your feedback, we really appreciate it. We hope to see you again soon!

Valutata 1 stelle su 5

We booked the Walking/Whiskey/Wildlife…

We booked the Walking/Whiskey/Wildlife program with NITG. The provider was Walk Scotland, Jan Haber. Mr. Haber did not come to the pickup point we were given and had we not called him, we would still be waiting! There were (3) of us on this tour. Our hiking guide did the best he could, but our "walks" were primarily roaming around in pastures and along the seashore. We did NOT do "Whiskey" tastings except for what we by going to the distilleries ourselves. Our guide said he did not know it was part of the program! The Wildlife were a few shore birds - what we could see at home! The hotel accommodations and meals - all included in the cost of the program - were pathetic! Old, somewhat rundown facilities - and the food was generally in inexpensive places - sometimes a restaurant and sometimes not! We have booked many trips with various companies specializing in walking trips and this was by far the worst! We do not recommend it and would not book another trip with this organization.

1 agosto 2022
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Risposta di Not In The Guidebooks

Hi Annette. Thank you so much for your feedback and we are sorry to hear that you had a disappointing experience on your holiday. We take our feedback very seriously as we want everyone to have the most amazing experiences with us. We are currently looking into your comments and we will be back in touch with you directly shortly.
Kind regards, the NITGB team

Valutata 5 stelle su 5

A wonderful 16th birthday.

From the very beginning NITGB was incredibly helpful via email to discuss and arrange a foraging experience for my daughters 16th birthday, while we visited the Lake District. Lee was very patient as we went back and forth to make sure all the plans could come together. Then reality struck and the service provider got Covid the day before the trip. We were so disappointed.
BUT Carol never let up. She was in constant contact over the next two days as she searched and called everyone she could think of to try and make our experience happen. And she did! Katherine Beaumont, of Full Circle Experiences, made herself available. Along with her sweet daughter they got my husband and birthday girl into the bushes and trees and cooking lunch over an open fire. It was amazing. Exactly what my daughter wanted to experience and she is still talking about it.
THANK YOU Carol and NITGB for not giving up and making her day. We will be back!

26 luglio 2022
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Hi Andrea, thank you for taking the time to write this lovely review! We are so glad that we managed to get everything sorted out for you, and that your family had a wonderful time! We hope to see you again soon!

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