Northern Garms Recensioni 

623
TrustScore 4 su 5

3,9

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Scopri cosa dicono le persone

Valutata 2 stelle su 5

Kvaliteten af tøjet lever slet ikke op til prisen. Tyndt stof og ret dyrt. Dertil lang leveringstid og toldbehandling oveni.

Valutata 4 stelle su 5

Garms are super comfy, and although one item was mistakenly the wrong size, the gents at northern garms had responded to my inquiry email within the hour. Less then 24hrs later, proper size item w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I made a mistake on my address when placing my order and I sent an email quickly asking could anything be done. I got a fast response and got my address corrected. My partner also loves his new fleecy... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I loved the garms and the pricing was super reasonable especially with offers etc. The thick hoodies are the warmest I’ve ever found. I use them to keep warm at my desk, among other things. Super cool... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

623 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,9

Tutte le recensioni

(623)

30 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great wear

Great wear, will be buying more. Great comfort and fast delivery. Great company

11 aprile 2024
Non scritta su invito
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Risposta di Northern Garms

Hi Toby,

Great to see we ticked all the right boxes!

Thank you for your review and your custom!

Hannah

Valutata 5 stelle su 5

Top products, crackin’ service!

Top quality products. Fab customer service. Great to support small, independent businesses who do their best to provide an excellent service. I’ve bought about 5 items from them now and never had cause to complain!

17 aprile 2024
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Risposta di Northern Garms

Hi Laura,

Thank you for your great review.

Its great to see you happy with your orders and the service you received from us.

We hope to see you again soon!
Hannah

Valutata 5 stelle su 5

Amazing Customer Service

You never really know what a company's like to deal with until something goes wrong. Unfortunately my order got lost, you know, stuff happens, no biggie.

What is important is how it was rectified, which in the case of Northern Garms involves an immediate response via email, and next day delivery for a replacement order.

In less than 24hrs of letting them know there was an issue I had a knock at my door containing the replacement order. First class.

Oh... and the Sherpa hoodies? Still the best I've found on the internet.

17 aprile 2024
Non scritta su invito
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Risposta di Northern Garms

Good Morning, Dims,

Thank you for your feedback.

Unfortunately, ye, stuff like parcels going missing can happen, but we are pleased you're more than happy with how the issue was solved for you.

Thank you for your custom and we hope to see you again soon!
Hannah

Valutata 1 stelle su 5

Returned hoodie for exchange on the…

Returned hoodie for exchange on the next size up in February. Still no sign of the exchange item and after several emails they have all been ignored & not once replied. No refund at the least either. Very disappointed. A scam for sure if I must say. Wouldn't advise purchasing from this company.

In reply to your response of this review, my partner purchased as a birthday gift. I am leaving this review on my behalf from my partner. You now know my name so let's see if you return the email complaint with my name included.

13 aprile 2024
Non scritta su invito
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Risposta di Northern Garms

Hi Tom

We cannot find any emails from you with your return etc

We have also checked your name in our records and we are unable to find your order number

Please email Customer Services and include your order number

info@northerngarms.co.uk

UPDATE

We still have no details of the return. Can you please advise an order number and we will pass this onto customer services

Valutata 5 stelle su 5

Ordered two pairs of trousers/cargos…

Ordered two pairs of trousers/cargos and the quality is unreal perfect fit and comfortable to wear
Wish I'd ordered more

12 aprile 2024
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Risposta di Northern Garms

Hi Dean,

We have plenty of cargo trousers dropping for the Spring/Summer.

Thank you for your review and your custom; we hope to see you again soon!
Hannah

Valutata 5 stelle su 5

Fantastic company

Fantastic company, used a few times now. Quality is great, fits perfect and the service is top class.

31 marzo 2024
Non scritta su invito
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Risposta di Northern Garms

Hi Karl,

Thank you for your review.

Its great to see you're happy with your orders with us.

Thank you for your custom and we hope to see you again soon.

Hannah

Valutata 5 stelle su 5

Great quality and great value

Great quality and great value. Picked up 3 pieces so far, customer service was very quick at processing a return for sizing.

The sales are pretty good too.

Just a note on sizing they can be quite fitted especially the neck area, I personally would recommend a size up if you fall between 2 sizes. I do have a larger head but the hood is on the small side.

29 marzo 2024
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Risposta di Northern Garms

Good Morning,

Thank you for your review.

Its great to see you're happy with your orders from us.

Thank you for your custom and we hope to see you again soon.

Thanks,
Hannah

Valutata 5 stelle su 5

Awesome products .

Awesome products .. i bought two new hoodies.. used them well during my holidays.. so comfrotable

30 marzo 2024
Non scritta su invito
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Risposta di Northern Garms

Hi Raymund,

Thank you for your review and your custom. Its great to see you got good use out of your hoodies.

Enjoy!
Hannah

Valutata 5 stelle su 5

Bad A$$ Sherpas- Fit, Feel, and Warm

Bought a Sherpa. Own 2 of them now...Black and Ice. Love them! It's a touch fitted, which I like. The material is super soft and has a little stretch to it- so it's crazy comfy! Warm, too! Cold winter Arizona nights and this thing keeps me warm! I'm 5'9" athletic 170lb build, Medium fits perfectly!

26 marzo 2024
Non scritta su invito
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Risposta di Northern Garms

Hi Dane,

Thank you for your review and your custom. Its great to see your sherpas are keeping you snug on those chilly Arizona nights.

Enjoy!
Hannah

Valutata 5 stelle su 5

Northern Grams are my Crew

Northern Grams are my Crew, watch this space!

26 marzo 2024
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Risposta di Northern Garms

Hi Che,

Thank you for your review. Great to see the experience you had with us was a positive one.

We hope to see you again soon,
Hannah

Valutata 5 stelle su 5

Great quality & git

Absollutely delighted with my purchase of cargo joggers. The fit & style is just what I was looking for & tge quality is exceptional!!

1 marzo 2024
Non scritta su invito
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Risposta di Northern Garms

Hi Neil,

Thank you for your great review! Great to see you happy with your new joggers and we had ticked all the boxes!

Enjoy!
Hannah

Valutata 5 stelle su 5

Hey man just got my Sherpa

Hey man just got my Sherpa, it’s warm and I’m looking pretty trendy too. Might get a cargo soon . The ladies will love me more !!

8 marzo 2024
Non scritta su invito
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Risposta di Northern Garms

Hi Raffaele,

Great to see you happy in your new sherpa.

Thank you for your custom and we hope to see you soon.

Thanks,
Hannah

Valutata 5 stelle su 5

Really great hoodie

Really great hoodie, warm enough to wear even in the snow, very comfortable and I will be buying again

6 marzo 2024
Non scritta su invito
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Risposta di Northern Garms

Hi Ryan,

Great to see your new sherpa is keeping you comfy in the snow!

Thank you for your custom and we hope to see you again soon!

Thanks,
Hannah

Valutata 3 stelle su 5

Overall good and worth a try...

Good: the joggers are fairly good quality material, thickness and comfortable. I'm size medium normally, I bought medium and large joggers, the medium are a snug fit on the lower legs and quite a pull to get them over my feet, they are slightly baggier on the thigh and a slight drop crotch area (all excellent for me). The large fit OK too, as I say, I have skinny legs but 35" waist so large normally is too baggy but it's OK still. Dispatch and delivery was good too.

Bad: the pockets are on the smaller side, a regular smart phone sticks out slightly and annoyingly falls out when sitting down. Sadly, lose a star or 2 for this reason. There's other brands doing similar design/style with large pockets.

Other: I also ordered a lucky bag for £12 and I received a t-shirt. Kinda paid for what it's worth really.. So a little disappointed on that front.

5 marzo 2024
Non scritta su invito
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Risposta di Northern Garms

Good Morning,

Sorry you were not entirely satisfied with your lucky dip; but that is the chance you take with lucky dips; they are end of season collections. In season, this t-shirt would be £25.

We're sorry you are not satisfied with the depth of the pockets and this suggestion will certainly be passed on.

We're please you were satisfied with the service you received from us.

Thank you for your custom,
Hannah

Valutata 5 stelle su 5

northen garms

love the clothing on this site and the customer service is fantastic wont have any trouble with northen garms brilliant site.

4 marzo 2024
Non scritta su invito
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Risposta di Northern Garms

Good Morning,

Thank you for your review.

We're so pleased the experience you had with us was a positive one.

Thank you for your custom and we hope to see you again soon,
Hannah

Valutata 5 stelle su 5

I liked Sharpe hoodie so much I ordered…

I liked Sharpe hoodie so much I ordered another one straight away

1 marzo 2024
Non scritta su invito
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Risposta di Northern Garms

Hi Imelda,

Great to see you happy with your sherpas! Thank you for your review and your custom; we hope to see you again soon!

Hannah

Valutata 5 stelle su 5

I will definitely be buying again

I will definitely be buying again, excellent quality and quick delivery, 5 stars

1 febbraio 2024
Non scritta su invito
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Risposta di Northern Garms

Hi Simon,

Thank you for your review and your custom. Its great to see you have had a good experience shopping with us.

Thanks,
Hannah

Valutata 5 stelle su 5

Awesome hoodies

Well let me start off by saying I love these Sherpa hoodies. The are right up there with Northface. I started out buying 1 just to see how it was because you never know what you get sometimes online. Boy I am glad I took the chance. Now I own 4 of them . I even got my wife one and she loves it . Plan on buying a few more for her and myself next year since the cold weather is just about over here Texas. I will say this that the hoods on these sherpas is bulky and does not lay down like normal hoodie . That would be my only issue but I love them anyway!

29 febbraio 2024
Non scritta su invito
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Risposta di Northern Garms

Hi Brandon,

Thank you for your review and your custom!

Great to see your sherpas are keeping you and your wife snug in the cold Texas weather.

Hope to see you again soon!
Hannah

Valutata 5 stelle su 5

Great Brand!

I was shown Northern Garms by one of my friends as he had one of the Sherpa jumpers. I immediately had to buy one!
Fits great, very comfortable, very warm!
Can’t wait for my next purchase. Looking to try the jogging bottoms next as they look SMART 💪🏼.

1 febbraio 2024
Non scritta su invito
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Risposta di Northern Garms

Hi Bradley,

Thank you for your review and your custom. Great that you took the chance and it paid off!

Our tracksuits are back this month, so keep an eye out!

Hannah

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