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Valutata 5 stelle su 5

We use North Cleaners regularly for our 4 bedrooms house cleaning and they never disappoint! The team is always friendly, efficient, and thorough. It's great that the owner checks in to make sure ever... Leggi di più

Valutata 5 stelle su 5

Amazing service by north cleaners Ltd. .i have used a cleaning service before in London and it was really bad , north cleaners has done a one off deep cleaning and my place was left spotless, I highly... Leggi di più

Valutata 5 stelle su 5

North cleaners cleaned my 3 bedroom house with there deep cleaning service. My house was left spotless and fresh I can’t recommend them enough if you’re looking for a house cleaning service in north... Leggi di più

Valutata 2 stelle su 5

The cleaner that came did a GREAT job but my issue is with the owner Ferhat. The cleaner was at my house doing a deep clean and she did a great job in the bathroom and kitchen, but when s... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di pulizie
  2. Impresa di pulizie
  3. Servizio di pulizia commerciale
  4. Servizi di pulizia per la casa

Scritti dall'azienda

North Cleaners is a professional cleaning service based in Waltham Cross , United Kingdom, committed to providing top-quality cleaning solutions all over London. Services offered- Residential Cleaning service ,Commercial cleaning Service, Air BnB cleaning Service, Office cleaning service, Deep cleaning service ,End tenancy cleaning service After building cleaning ,Domestic cleaning service ,


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

35 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing cleaning service

Amazing cleaning service , north cleaners Ltd was recommended by family friends . These guys deep cleaned our house and our property was left spotless , highly recommended to anyone looking for a cleaning service in London

16 febbraio 2026
Non scritta su invito
Valutata 2 stelle su 5

Good cleaner, but extremely rude owner

The cleaner that came did a GREAT job but my issue is with the owner Ferhat.

The cleaner was at my house doing a deep clean and she did a great job in the bathroom and kitchen, but when she left I just texted Ferhat to let him know that for the bedrooms much wasn’t done and said that maybe in future it should be a 2 person job (they were only vacuumed and I was expecting a bit more to be done considering I booked a deep clean of the flat). When I had spoken to him on the phone BEFORE the booking I did say maybe 2 people would be needed for the job because it would take a long time for just 1 person, but he said don’t worry the cleaner will just leave whenever they finish and it will take however long it takes.
Anyway I wasn’t going to leave feedback online about this because the cleaner had done so well everywhere else, it was more of a point to remember in the future so I just mentioned it to him. I also mentioned that there were only so many cupboards I could empty for the cleaner to clean because I was pregnant, but I said the cupboards she did clean looked really good.

He responded being very defensive, saying the cleaner was there for hours, saying I am taking advantage of a small business and I that I used him to get a £20 discount, saying he has before and after pictures of what was cleaned and that if I leave a bad review he’ll share the pictures of how dirty my place was before, that I wasn’t honest about the size of the property, that he should’ve charged more , that I didn’t tell him beforehand that I was pregnant etc. my husband tried to speak to him on the phone, Ferhat said he refused to speak with me and the conversation just escalated into an argument sadly because he just wasn’t listening. I was trying to explain but he continued to accuse me of taking advantage etc. He also said that I didn’t tell him beforehand that I was pregnant and so when I cleared out the cupboards at the pace I did, it slowed down the cleaner. This isn’t true. I cleared the cupboards before she started each room and did not slow her down at all.
Also, I don’t recall ever asking for the discount that he claims I did, but for the sake of peace I just transferred him another £20 and blocked his number because I was so distressed after the interaction.

I debated with myself whether to leave this review or not for months, but decided I should. The owner needs to be better at communication, because of how he spoke to me and handled my comment I can’t use this company again even though I would’ve liked to. One small comment shouldn’t have led him to behave the way he did.
I’m sure Ferhat will respond with screenshots of texts and other evidence and accusing me of xyz but the bottom line is, I was handled in a terrible manner and that’s not how business owners should speak with people or handle situation.

I would have given 1 star but can’t deny the effort the cleaner made.

7 ottobre 2025
Non scritta su invito
Logo di North Cleaners Ltd

Risposta di North Cleaners Ltd

Dear Moyo,

Thank you for sharing your feedback. I apologize for the misunderstanding and any frustration caused. I appreciate your kind words about our cleaner.

It just seems hard to understand , if you was happy with the cleaners service , and you decided to be unhappy when she left , which is why you believe I become defensive as you wasn’t from the bedrooms , it would of been better if you rather pointed out the areas you was unhappy about before her leaving as it could of been cleaned better but you said (amazing) work before she left , and also wrote a review online after 4 months just shows another undecided opinion again to what you really want ,next time if you’re unhappy about any cleaning service show the cleaner the areas you was unhappy while she’s inside and also to show your dedication to your point please write a reviews straight away not after 4 months ,

I wish we had clearer communication about your expectations for the bedrooms while my line was open when the cleaning was done ,

Your feedback is valuable, and I'll use it to improve our services.

Best regards,

Valutata 5 stelle su 5

Amazing service by north cleaners Ltd

Amazing service by north cleaners Ltd. .i have used a cleaning service before in London and it was really bad , north cleaners has done a one off deep cleaning and my place was left spotless, I highly recommend anyone looking for a cleaning service in London. Thanks guys .

15 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Top company

After reading there Google reviews we decided to go with north cleaners the owner gave us a detailed understanding and a great pricing for Our 4 bedroom house in London, after the one off deep cleaning Oure property was left spotless highly recommends for anyone looking for a trusted cleaning service in London

2 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing service by north cleaners Ltd…

Amazing service by north cleaners Ltd to my house in London , the deep cleaning service left my property spotless , the cleaner was on time and efficient. The owner of the business check up after to see if everything went smooth , best cleaning service in London by far

18 luglio 2025
Non scritta su invito

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