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Scopri cosa dicono le persone

Valutata 3 stelle su 5

The shoes are great, I really love them. I already have a couple of pairs, but the customer service is terrible. I pre orderd a pair in may and till this day (September) I still don’t have them and I’... Leggi di più

Valutata 1 stelle su 5

⚠️ Attention avant d'acheter chez North-89 (north-89.com). J'ai retourné une commande, réception confirmée par leurs soins le 9 juillet. Leur politique annonce un remboursement sous 14 jours. Nous... Leggi di più

Valutata 2 stelle su 5

The Court Faded Green (Breathable) looks amazing and is very comfortable, but the build quality is unacceptable. After only 10 days, the outsole rubber started separating from the mesh. During... Leggi di più

Valutata 5 stelle su 5

Awesome shoes and great service! I ordered these shoes online, and I’m super impressed with the quality. They’re so comfortable, fit perfectly, and look even better in person. The customer service w... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento uomo

Scritti dall'azienda

Bringing functionality to sneakers since 2016. Shop our collection of functional sneakers using seasonal materials. We ship worldwide.


Informazioni di contatto

2,6

Scarso

TrustScore 2.5 su 5

114 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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2,6

Tutte le recensioni

(114)

28 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Superb product and customer service

Superb product, strong customer support.

The shoes have a high quality feel and are well crafted. The breathable shoes are a hit for summer, super comfortable to wer with a light breeze on your feet. The ones for rain really work too, feet are dry in rainy London weather!

Small point to improve: shipping and taxes are paid separately.

30 maggio 2025
Non scritta su invito
Logo di North-89

Risposta di North-89

Hi Rapha,

Thank you for your review. We hope to welcome you back soon!

North-89

Valutata 5 stelle su 5

Great but!

Shoes showed up super quick and they’re awesome. Comfy, look great - no complaints at all. Really happy I grabbed these!

13 maggio 2025
Non scritta su invito
Logo di North-89

Risposta di North-89

Hi Tobias,

Thank you for your review. We hope to welcome you back soon!

North-89

Valutata 5 stelle su 5

Excellent service and a great product

Excellent service and a great product - seamless delivery all the way to Hong Kong in a matter of days! Both the sneakers and the loafers are clearly high quality and very comfortable to wear (even in the hot Hong Kong summer)!

8 maggio 2025
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Risposta di North-89

Hi David,

Thank you for your review. We hope to welcome you back soon!

North-89

Valutata 4 stelle su 5

Beautiful shoes, but imprecise size information

The shoes are truly beautiful and perfect for the warmer season in the city. Unfortunately, the size chart with the measurements in centimeters is incorrect, and I had to exchange the shoes—hence only four stars.

2 maggio 2025
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Risposta di North-89

Thank you for your review and the feedback on our size chart!

Should you have any questions don't hesitate to reach out to us!

North-89

Valutata 4 stelle su 5

Great product and it is my 3rd time…

Great product and it is my 3rd time buying a pair of your shoes and I still have all 3 pairs! However i have to buy a size up on the 2nd and 3rd pair.

23 aprile 2025
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Risposta di North-89

Thank you for your review! Should you have any questions don't hesitate to reach out to us!

North-89

Valutata 5 stelle su 5

Forgot to enter my discount code

Forgot to enter my discount code. Half an hour later they fixed&refunded.

15 aprile 2025
Non scritta su invito
Logo di North-89

Risposta di North-89

Thank you for your review! Should you have any questions don't hesitate to reach out to us!

North-89

Valutata 1 stelle su 5

I feel like I’m scammed

I feel like I’m scammed. I’ve returned the shoes for over a year now(!!) and still no payment back. No answer to my mails whatsoever.

30 marzo 2025
Non scritta su invito
Logo di North-89

Risposta di North-89

Hi Timothy,

We are sorry to hear this. Your order has been refunded.

We have been unable to find any communication from you in regards to your return but should you have any questions please don’t hesitate to reach out on info@north-89.com.

North-89

Valutata 1 stelle su 5

Dont order at this Page

Dont order at this Page, its a scam. Bad custiomer service, weeks of waiting , no refund. I will take a lawyer to get my moeny back

17 marzo 2025
Non scritta su invito
Logo di North-89

Risposta di North-89

Hi, we are unable to find your order. Please reach out to us on info@north-89.com so we can resolve any issues.

Kind regards,

North-89

Valutata 1 stelle su 5

SCAM

SCAM! Stay away from this company and buy elsewhere... Ordered a pair of shoes which did arrive alright, but the size was completely off compared to general standards. I returned the shoes, but here months later I'm still awaiting my refund. The company does not respond to any customer inquiries I send them.. Not by mail, not by contacting online.. No responses at all!! Never buy anything from this company

14 marzo 2025
Non scritta su invito
Logo di North-89

Risposta di North-89

Hi Michael! Our apologies for this and we are sorry to see your review. Your order has been refunded and you have been notified via email. If you have any questions please don’t hesitate to reach out! Kind regards, North-89

Valutata 2 stelle su 5

Great shoes but poor customer service

Great shoes, but as seems a common complaint weak import process and really poor customer service. They submitted the wrong value for the customs invoice, so I was overcharged by the shipping company, then took weeks to respond to a request for a new invoice, while never actually producing one. Despite the good product I wouldn't recommend ordering from them.

7 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Love it!

I had the Classic Charcoal Grey shoes and I liked it very much so I ordered one of the breathable shoes too. The same quality, good look and truly breathable. I love this too! 👍

5 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Had to pay VAT 2x times

Had to pay VAT 2x times. First in the webshop on purchase. Then a second time when the shoes came to Norway.
I’ve written to North-89 customer service about this now a number of times since summer, but they have never followed up. They just simply stopped answering.

6 months later I have yet to get a refund for the additional VAT charge or even a response.

I’ve also tried to contact them about changing shoe size. Zero response there also.

26 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Bought 2 pairs of shoes as Christmas…

Bought 2 pairs of shoes as Christmas gifts and am still trying to return a pair but after 5 emails to the only 2 emails they publish, I am still waiting for them to reply. This is the same issue everyone on here says the same thing - zero response from them!

29.01.25 Update - after a slow and very painful back and forth I have now been refunded

14 gennaio 2025
Non scritta su invito
Logo di North-89

Risposta di North-89

Hi Antonia, we are very sorry to see your review as we have sent you instructions a few days ago to return the shoes that you wanted to return. We have emailed you again and look forward to hearing from you to resolve the return.

Valutata 5 stelle su 5

Super cadeau de Noël

J’ai offert une paire de chaussures à mon père pour Noël sur recommandation d’un ami, et elles sont superbes !
Elles sont d’après lui très confortables, se portent aussi bien en journée qu’à une soirée un peu plus chic.
L’envoi a été soigné et rapide.
Nous recommanderons des paires assurément !
Je recommande +++

22 dicembre 2024
Non scritta su invito
Logo di North-89

Risposta di North-89

Thank you for your review Eve! We look forward to welcoming you back!

Valutata 5 stelle su 5

Great experience

Purchased some of the Court range and then needed some help adjusting my order. The North 89 support team were responsive and helpful, making the change and shipping to Australia with ease. A pleasant experience which gave me the confidence to purchase again.

17 dicembre 2024
Non scritta su invito
Logo di North-89

Risposta di North-89

Thank you for your review Sam! We are glad that you are enjoying your sneakers and look forward to welcoming you back!

Valutata 5 stelle su 5

Super comfortable and soft suede

Super comfortable and good looking sneakers. Also the suede feels very soft. These shoes are ideal for sailing and also to wear casually.

26 novembre 2024
Non scritta su invito
Logo di North-89

Risposta di North-89

Thank you for your review! We look forward to to welcoming you back!

Valutata 5 stelle su 5

Great service and product!

Awesome shoes and great service!
I ordered these shoes online, and I’m super impressed with the quality. They’re so comfortable, fit perfectly, and look even better in person. The customer service was amazing, they answered all my questions quickly and made sure I had the right size. Plus, the delivery was super fast! The whole experience was seamless, and I’ll definitely be shopping here again. Highly recommend!

19 dicembre 2024
Non scritta su invito
Logo di North-89

Risposta di North-89

Thank you for your review! We look forward to to welcoming you back!

Valutata 1 stelle su 5

Roamer MT Black…

Die Qualität meiner Roamer MT Black (Water-resistant) ist wirklich miserabel. Ich habe die teuren Schuhe (250€) mittlerweile 4x reklamiert und bekomme keine Rückmeldung mehr.

23 dicembre 2024
Non scritta su invito
Logo di North-89

Risposta di North-89

Hi Martin,

We are sorry about this and as mentioned in our email this is a manufacturing issue. Your order has been refunded as we have mentioned in our correspondence per email. If you have any questions don’t hesitate to reach out on info@north-89.com

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