Absolutely fantastic !! Every member of staff I have dealt With has always emailed me straight back with lots of care, support and extremely helpful advice There services and support when... Leggi di più
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Assessment was very quick and the clinicians have all been excellent. Very professional and courteous. From being referred to starting my medication took only 4 months. Some companies have waiting ti... Leggi di più
Mohammad Beegoo is compassionate, professional, and timely. I’ve vastly appreciated working with him through this process and he has helped more than once when I didn’t know the next step or was confu... Leggi di più
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Amazing cannot fault them. The turn around was very quick and the assessor was thorough patient and understanding The report written was in great detail and it reflected all the informatio... Leggi di più
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Care ADHD is now Noodle. New name, new look - but our service is exactly the same. Noodle is an expert clinical service that assesses, diagnoses and supports children (6+) and adults with ADHD and autism. You can access these services either privately or through an NHS-funded pathway under Right to Choose. Our clinical team draw on decades of NHS experience, and we’re regulated by the Care Quality Commission. If you have an issue or concern you’d like to raise, please email our team at resolutionsteam@noodlehealth.com. You can also share any recent experiences you’ve had with us – whether good or bad – using our online feedback form: www.noodlehealth.com/contact-us/feedback Your feedback is vital in helping us improve our services – for you and for everyone who comes to us after you.
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He was a lovely man that listened to…
He was a lovely man that listened to me was proper caring he was very sympathetic i felt a bit of relief gettin everything out I needed to say
6 novembre 2026
They are very understanding and…
They are very understanding and explained everything and the next steps
5 novembre 2026
Quick Assessment, false advertising Titration.
My assessment with Care ADHD/Noodle on 7 May was quick and the diagnosis letter followed within a week. My titration request was acknowledged on 15 May. The forms weren't sent to me until 24 September, which is 20 weeks after my assessment and 19 weeks after my request was acknowledged.
I chose Care ADHD partly because of the short wait times listed for Right to Choose providers at the time - 4-8 weeks to begin titration. I have since been told the wait starts once forms are completed. Even if that was stated somewhere, nothing made clear the forms could take months to arrive. The estimated processing time on their website kept changing until eventually they removed the estimate entirely. Your website now says titration starts within 3 months of forms being received, which for me means around Christmas Eve, more than 7 months after my diagnosis.
I've been left feeling as though I've been forgotten about, and that I've been missold on false promises. The uncertainty is very difficult to sit with, and my symptoms are deteriorating whilst still waiting.
5 novembre 2026
Non scritta su invito
Risposta di Noodle (formerly Care ADHD)
Thank you for sharing your experience. We are sorry to hear that your journey from assessment to titration has taken significantly longer than you expected.
We understand how frustrating and upsetting it can be to face uncertainty around timelines, particularly when you're waiting for treatment and your symptoms are impacting your daily life. We appreciate that the delays in receiving your titration forms, as well as changes to the information provided about waiting times, have left you feeling forgotten and disappointed.
Demand for ADHD services has increased considerably, and while we are working hard to increase capacity and reduce waiting times, we recognise the impact these delays have on our patients. We also understand the importance of providing clear and transparent information throughout the process and will take your feedback on board as we continue to improve our communications.
Thank you for taking the time to share your concerns.
Kind Regards,
The Noodle Team
From the start of my journey from being…
From the start of my journey from being diagnosed with ADHD, your team have been helpful, understanding, knowledgeable and extremely supportive. Each step of the way I’ve been supported and valued and the medication I received has been life changing in such a positive way. Thank you to all the team kindest regards, Michael.
4 novembre 2026
Risposta di Noodle (formerly Care ADHD)
Update: Hi Michael,
Thank you so much for choosing us to be part of your journey.
If you'd ever be interested in sharing more of your story with us, we'd love to hear from you.
We want to show what getting an ADHD diagnosis – and the right support – has meant to people like you. Real stories from real people can shift the narrative far more than anything we can do alone.
If you're open to a chat, please drop us a message at marketing@noodlehealth.com and we’ll get in touch to tell you a bit more about what taking part would involve.
Either way, thank you for being part of the reason we do what we do.
Take care
Noodle Creative Team x
Thank you, Michael, for taking the time to share your experience and for your kind words.
We are delighted to hear that you felt supported, valued, and understood throughout your journey with us. Our team works hard to provide compassionate, knowledgeable care at every stage, so it's wonderful to know that this was reflected in your experience.
It's especially rewarding to hear that your medication has had such a positive and life-changing impact. We will be sure to share your feedback with the team, who will be delighted to know they have made a difference.
Kind Regards,
The Noodle Team
Really impressed with the doctor and…
Really impressed with the doctor and the service provided.
5 novembre 2026
Long wait
I don’t know why everyone else seems to be getting this impeccable service of a small wait time, I’ve waited 4 months to hear back about tritiation, making the process 7 months due to the 3 month wait time for diagnosis. I sent emails with no response, so opted for the chatbot who just gave me the response of waiting potentially 9 months!? (for the record I’ve been waiting since July and it’s November)I’m going through this process because my symptoms have significantly worsened over the course of my life and I’m trying to have a fighting chance in getting an education but by the time they will respond I would be graduating (lets see if i even make it). It’s pretty useless, and now they’ve changed to noodle and have made me redo the whole tritiation process which makes me believe they’ve lost my information. Disappointing. If I am mistaken I would love a response as the information given even says that the wait times for each step should be 3 months at the lengthiest.
5 novembre 2026
Non scritta su invito
Risposta di Noodle (formerly Care ADHD)
Thank you for taking the time to share your experience. We are sorry to hear about the frustration and disappointment you've experienced throughout your journey with us.
We are also sorry to hear that you felt your concerns were not addressed when you reached out for updates.
We would like to reassure you that our rebrand from Care ADHD to Noodle has not affected any existing patient pathways, and patients are not required to restart the titration process as a result of the name change. Based on your review, we'd like the opportunity to look into this further, as it does not sound as though the information you have received reflects the process we would expect.
Please contact our Feedback Team via our feedback form, quoting your review, and we will investigate your case as a priority. We'd like to review your timeline, clarify your current position in the pathway, and address any concerns regarding your records and communication.
Thank you for bringing this to our attention, and we hope to have the opportunity to resolve these concerns for you.
Warm Regards,
The Noodle Team
Still awaiting medication over a year later
Had my assessment sept 2025, that was great but then I received my report back that had clearly been mixed in with someone else’s report had things on there that were in no way relevant to me in anyway not just minor things but major things. Managed to get this sorted in the end after the major stress. It’s now November 2026 and I’ve still not received my appointment for my medication!!! Absolutely appalling, emailed and just get a general response no use at all
5 novembre 2026
Non scritta su invito
Risposta di Noodle (formerly Care ADHD)
Thank you for sharing your experience. We are genuinely sorry for the distress caused by the errors in your assessment report and for the continued wait for your medication appointment. We appreciate how frustrating and concerning this must have been.
We would really welcome the opportunity to look into your case and understand what is happening with your titration appointment. Please contact our Feedback and Resolutions team via https://www.noodlehealth.com/contact-us/feedback so we can review your concerns and provide further support.
Kind regards,
The Noodle Team
Extremely disappointing experience – I would not recommend
We chose CARE ADHD (now rebranded as Noodle) through Right to Choose in May 2026, having been advised that the waiting time was approximately four weeks.
That four-week estimate couldn’t have been further from reality.
It took until July for us to even receive the initial forms to complete. From that point onwards, I have had to repeatedly chase for updates and progress. My 7 year old son eventually had his assessment in mid-October, only after I specifically requested that he be prioritised due to the significant difficulties he was experiencing.
His assessment took place on 13th October, and we were notified of the outcome on 20th October. We were told that support would be available immediately, and that his assessment report would be provided by the end of October.
Neither of these things have happened.
Despite sending multiple follow-up emails, including urgent requests for information about accessing the promised support and progressing towards medication titration, we have been left chasing yet again. We were subsequently advised that he would need to complete a 10–12 week support programme before progressing down the medication pathway. However, even two weeks after being given this information, we still haven’t been provided with access to the programme or any details about how to get started.
I have repeatedly explained just how much my son is struggling and how important it is that he receives appropriate support. Unfortunately, it feels as though these concerns are simply falling on deaf ears.
The entire experience has been characterised by delays, a lack of communication and having to constantly chase for information that should be provided as part of the service.
I appreciate that assessment waiting lists can change and that there may be pressures on services. However, advertising a four-week wait, taking months to reach the assessment stage, and then failing to deliver the promised report and support following diagnosis is simply unacceptable.
Families accessing these services are often doing so because their children are already struggling significantly. We shouldn’t have to spend months chasing a provider just to access the support our children have been assessed as needing.
A diagnosis is not the finish line. It should be the start of getting a child the help they need.
Based on our experience, I would strongly recommend looking elsewhere.
5 novembre 2026
Non scritta su invito
Risposta di Noodle (formerly Care ADHD)
Thank you for sharing your experience.
We are genuinely sorry for the delays you have encountered. We understand how worrying and frustrating this must be, particularly when you’re trying to secure timely support for your son and have been given expectations that have not been met.
We would welcome the opportunity to look into your concerns and understand what is outstanding. Please contact our Feedback and Resolutions team via https://www.noodlehealth.com/contact-us/feedback so we can review your son's case and provide further support.
Kind regards,
The Noodle Team
Noodle were very efficient from the…
Noodle were very efficient from the very beginning.
When I struggled with the forms and emailed for help, they responded quickly.
The assessment appointment came through promptly.
4 novembre 2026
Risposta di Noodle (formerly Care ADHD)
Update: Hi Deborah,
Thank you so much for choosing us to be part of your journey.
If you'd ever be interested in sharing more of your story with us, we'd love to hear from you.
We want to show what getting an ADHD diagnosis – and the right support – has meant to people like you. Real stories from real people can shift the narrative far more than anything we can do alone.
If you're open to a chat, please drop us a message at marketing@noodlehealth.com and we’ll get in touch to tell you a bit more about what taking part would involve.
Either way, thank you for being part of the reason we do what we do.
Take care
Noodle Creative Team x
Thank you for your lovely feedback. We are so pleased to hear that you found the process efficient and that our team was able to support you promptly when you needed help with the forms.
Making the journey as straightforward and supportive as possible is exactly what we aim for. We’re grateful you took the time to share your experience.
Kind regards,
The Noodle Team
Absolutely amazing
Absolutely amazing, very quick and thorough. Very helpful and understanding.
5 novembre 2026
Quick and attentive service
5 novembre 2026
Great experience using the app.
4 novembre 2026
Quick Before, During and After
I was booked in just over a week after being referred (on the Right to Choose scheme), and the appointment only took an hour, during which I was given my diagnosis right away. Overall, I couldn't be happier.
4 novembre 2026
Risposta di Noodle (formerly Care ADHD)
Hi Joshua,
Thank you so much for choosing us to be part of your journey.
If you'd ever be interested in sharing more of your story with us, we'd love to hear from you.
We want to show what getting an ADHD diagnosis – and the right support – has meant to people like you. Real stories from real people can shift the narrative far more than anything we can do alone.
If you're open to a chat, please drop us a message at marketing@noodlehealth.com and we’ll get in touch to tell you a bit more about what taking part would involve.
Either way, thank you for being part of the reason we do what we do.
Take care
Noodle Creative Team x
They have provided an efficient and professional process, thank you
The efficiency of the process is good. They are available to contact via phone, the video call etc for assessment is very useful and the hours they offer allows for quite late times also which is handy for people who have to work around their day to day commitments. Also as a right to choose customer I don't feel like I am being treated as a second rate customer. All very professional at every step. Weeks not years is the vibe I get from their service.
4 novembre 2026
Risposta di Noodle (formerly Care ADHD)
Update: Hi Carl,
Thank you so much for choosing us to be part of your journey.
If you'd ever be interested in sharing more of your story with us, we'd love to hear from you.
We want to show what getting an ADHD diagnosis – and the right support – has meant to people like you. Real stories from real people can shift the narrative far more than anything we can do alone.
If you're open to a chat, please drop us a message at marketing@noodlehealth.com and we’ll get in touch to tell you a bit more about what taking part would involve.
Either way, thank you for being part of the reason we do what we do.
Take care
Noodle Creative Team x
Thank you for taking the time to share your experience.
We're delighted to hear that you found our service professional, accessible, and supportive throughout your journey. It's especially rewarding to know that you felt valued as a Right to Choose patient and that our flexible appointment options worked well around your commitments.
Thank you for your kind feedback and for placing your trust in us.
Kind Regards,
The Noodle Team
Very overall pleased got an appoitment…
Very overall pleased got an appoitment very quick when had my call the lady was very nive and welcoming made me feel a bit more relaxed as i was very anious before hand
4 novembre 2026
Very good experience.
The lady that did my assessment was very kind, patient and understanding.
4 novembre 2026
Can’t fault the service
Can’t fault the service , from date of referral to assessment and diagnosis it was exactly a month.
Everything needed was sent through within days or hours.
Lovely accessor who was patient and explained everything in advance.
The report came within a week but diagnoses was given at the end of the assessment.
Would highly recommend this service.
4 novembre 2026
Risposta di Noodle (formerly Care ADHD)
Hi Andrea,
Thank you so much for choosing us to be part of your journey.
If you'd ever be interested in sharing more of your story with us, we'd love to hear from you.
We want to show what getting an ADHD diagnosis – and the right support – has meant to people like you. Real stories from real people can shift the narrative far more than anything we can do alone.
If you're open to a chat, please drop us a message at marketing@noodlehealth.com and we’ll get in touch to tell you a bit more about what taking part would involve.
Either way, thank you for being part of the reason we do what we do.
Take care
Noodle Creative Team x
I have been let down once again by care…
I have been let down once again by care adhd/ noodle please avoid at all cost because even after numerous apologies and been told I will be dealing with Rob the manager. Tge worst thing is when you ask them why they try telling you it there procedures. I DONT KNOW TGERE PROCEDURES SO I CAN ONLY GO OFF WAT THEY PROMISE. iv spent two hours in a call cue just to speak to a receptionist that thinks my mental health struggles are funny. I'm waiting for some patronising nonsense to be replied on hear even though they know they're in the wrong
4 novembre 2026
Non scritta su invito
Risposta di Noodle (formerly Care ADHD)
Thank you for sharing your feedback. We are sorry to hear that you've been disappointed with your recent experience.
We can see that our Clinical Care Manager has been in contact with you. We hope it provides some reassurance that your care is progressing.
We're also sorry for the long waits you experienced when trying to reach us by phone. We recognise how frustrating this can be, especially when you are seeking support, and we are actively working to improve our telephone response times and overall accessibility.
Thank you for bringing your concerns to our attention. We remain committed to supporting you throughout your treatment journey and wish you all the best moving forward.
Warm regards,
The Noodle Team
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