Nobltravel Recensioni 

The bags are beautiful and sturdy. They roll well and open and close like a dream. I’ll never go back to zippered bags again. The carry on I nice and holds a lot but the side compartment didn’t hold my laptop and wouldn’t close with anything in it. Otherwise excellent purchase.

Customer Service ROCKS. I ordered three sets of Carry On and Weekender for my daughters in Forrest Green, Sage Green and Cherry Red. While the second two orders came in right on time, but somehow the first order in Forrest Green had an issue at the factory, and was delayed, and this one was for my daughter’s first international trip and to Italy nonetheless. After a few calls customer satisfaction manager Grace stepped in and personally tracked the order and got it expedited. It just arrived yesterday Sept 3 in time for the Sept 6 flight!! BTW the Forest Green color is stunning in person and my daughter is beyond thrilled!! Much gratitude to Grace!!

The customer service is very good! They are patient and very helpful.

⭐ 1 Star

Very poor experience with NOBL Travel.

I was issued $50 and $75 e-gift cards after purchasing from NOBL. When I later tried to use them, NOBL suddenly told me that the $50 card required a $100 minimum spend, the $75 card required a $150 minimum spend, the cards could not be used together, and at one point I was also told the $75 card was restricted to luggage.

None of those conditions were made clear to me when the e-gift cards were originally offered and issued.

I have repeatedly asked NOBL one very simple question: **where were these restrictions disclosed at the time of purchase?**

They still have not answered it.

Instead, I have been told that their system only allows one “discount code” per order, even though the original communications described these as **e-gift cards**.

I even gave NOBL an easy way to resolve it. I wanted to buy a $198 Weekender Bag and use my $75 and $50 e-gift cards towards it, leaving me to pay the remaining $73. Rather than honouring the stated value of the cards or showing me the original terms, I have been met with shifting explanations and undisclosed restrictions.

For me, this is not just poor customer service. It is a question of transparency. If an e-gift card comes with minimum-spend rules, product restrictions or a ban on combining cards, those conditions should be clearly disclosed when the customer earns or receives the card — not introduced later when they try to redeem it.

I have now escalated this formally and will be referring the matter to Consumer Affairs Victoria and reporting it to the ACCC if NOBL cannot provide evidence that these restrictions were properly disclosed.

Based on my experience, I would be extremely cautious about relying on any promotional e-gift card offered by NOBL unless you first obtain every condition in writing.

UPDATE:

Since posting this review, NOBL has made some attempts to resolve the issue, but unfortunately it is still not sorted.

Their support team converted my original $50 e-gift card into $50 of store credit so that it could supposedly be used alongside the $75 e-gift card. I was told the store credit would “act just like cash” and could be used together with the voucher.

I then received a separate NOBL email saying my $75 gift card “expires tonight”, despite an earlier email from NOBL saying that replacement card was “yours to use whenever you’re ready”. A support representative has since also told me in writing that my existing vouchers do not have an expiry date.

NOBL has now sent me a manual invoice for the $198 Weekender Bag, but the invoice appears to apply only the $75 gift card and not the additional $50 store credit that was created from my original $50 e-gift card.

The invoice also continues to add tax separately to the advertised Australian-dollar price, which I have asked them to explain.

So despite several emails, live chats, screenshots and manual intervention, I still cannot complete what should be a very simple transaction using the full $125 value NOBL issued to me.

NOBL also publicly responded to this review saying that Brody, their Customer Success Manager, would contact me directly to review the gift-card terms and work toward a resolution. I have not yet heard from Brody.

I appreciate that individual staff members are now trying to help, but the overall experience remains extremely frustrating because the terms, expiry position and redemption process have changed repeatedly and the issue is still unresolved.

I will update this review again if and when NOBL finally resolves the matter.

Love this luggage. It's everything it states it is. Customer service is amazing as well. I bought the sand color in everything and the compliments are never ending!

The style, color (yellow), and light weight of the hard case carry on size was my first attraction. I am a gadget and pocket person so I loved the additional cup holder, (which is a bit too flimsy)and the separate section for my tablet. Its a bit too small for a PC, unless you lightly pack the joining inside area. There is adequate packing room inside. The locks are very sturdy and secure well. I have used it both for carry-on and check in on short and long trips. It rolls well, but I bought rubber wheel covers to help with the rolling noise from the floor. I would recommend wheel covers for any suitcase. I also have the yellow carry on tote. The size and the shoe compartment of the tote has more than adequate room and the lower separate shoe compartment is great, more than enough room for that pair that maybe you should take after all.

I love the ability to have a hard sided carry on that holds my necessities on the outside, as well as my drink! It makes accessing those things so much easier and quicker at boarding.
My one recommendation would be to have a larger and deeper drink holder.

First trip out with new luggage was a joy maneuvering thru the Atl Airport
Glided thru concourse
Had a 2 hour delay and the cell phone holder in handle made it easy to watch movie without holding
Highly recommend

Set came packaged nicely.
Hot pink is right my alley. Can't miss this color.
Suitcases glide easily. Looking forward to my next travel adventure.

I have the over night bag and the carry on suitcase. I love them both. The pocket on the bag makes it so convenient to slide it onto the handle of the carry on. The carry on has a cup holder built in and the wheels are excellent High quality I can’t wait to invest in the larger suit case

They only shipped part of my order. They have zero customer service. They have never responded. Avoid this company

I really love the look and design of Nobl luggage, which is why I was disappointed that after only one use, one of my carry-on and one of my checkin luggage were damaged. I expected them to hold up better, especially so early on.

That said, the customer-service representative was very helpful, attentive, and responsive while assisting me with the issue. I appreciate the support I received, but I have mixed feelings overall because I love the luggage’s appearance and features, yet the durability did not meet my expectations after the first trip.

I love my luggage duo! My top bag got a little dingy due to a Uhaul unavoidable move but I’m going to use 303 on it when I get home. Movers are not always the most careful with your stuff. Although, you have to be really careful with a lighter color. But I can see it from afar at the airport and I’ve gotten so many compliments while traveling.

Beautiful luggage! I had a problem with one of the locks and they were able to troubleshoot over email and then sent out a new one once I sent back the defective one. It arrived just in time for a big trip and I was so grateful! The carryon and the weekender were so perfect to have in airports and the wide opening of the weekender is so convenient!!

Love my luggage! I get compliments at the airport all the time! People stop me, and I always feel like I have to do a pitch!

The quality really holds up, but I do recommend using luggage covers to keep them clean!

Now my friends have sets, and oh the variety of colors are so beautiful! I got the lilac, my favorite color 💜

They stand behind there product

I ordered an all-in-one carry on. I like the luggage, but I found that the laptop compartment was not very useful and turned out to be wasted space for me. So, I ordered the all-in-one classic which doesn't have the laptop compartment. Capacity still isn't what I was wanted so went to return it based on the 100 day return window. The homescreen states 100 days...the FAQs state 100 days. But when I requested the return authorization, they told me I was outside the return window. When I stated the 100 days, I was told you have 5 days from delivery to request the return and 100 days then to return it. This is not what the homescreen or the FAQs state. I've filed a complaint with the FTC for deceptive marketing.

Absolutely amazing. The quality is impeccable and spacious interior.

I purchased 3 pieces of luggage. 2 carry on's and large bag to check. On our third trip both cup holders broke on our carry on's. The only way to communicate with Nobl is via Chat powered by AI.
All over the website it says life-time guarantee, NOT TRUE. I will not be recommending Nobl to anyone. It's rather expensive and they do not stand behind their product at all.
I am in the travel business, I get to tell ALOT of PEOPLE about things such as this. Save your money, do not buy this product!!!

The quick response and the professionalism of Leslie. She was very caring and had the patience to answer all questions I had.