Nobltravel Recensioni 

I would not recommend to anyone in getting any luggage from them. Their customer service is horrible, and you have to constantly chase them down for a resolution. they no longer have an email to reach out to or a phone number. i bough the large check in luggage, and only used it twice and by the second trip the padlock was smashed in. i reached out to them if they could help me but all they did was give me the run around. asking for photos and a short video of the damaged lock to there was no response back. still waiting for them to answer me back. These luggages aren't cheap save you money and find a much better company with better customer service. Never again....

Easy rolling. Easy locks. Compartment slightly flimsy but realize to keep weight of same light. Would buy this brand again

Avenel was great!! I had left several messages on chat bot with no real response. But got the info sent in with pictures

Within the first 3 months the carryon laptop compartment attachment broke. I was able to send it in and get a replacement. There was a bit of who was responsible for the replacement that was miscommunicated at the beginning but Nobl handled it and I received my replacement.

My husband and I both got matching sets of luggage. Carry on and midsize suitcases. They were very sturdy and rolled beautifully. What’s even better? The wheels stayed intact despite the handling from the airlines during two long trips this summer. Also, I walked the length of Manhattan with the suitcase just for exercise and the wheels held up! I do wish the cupholder was a little beefier, but so far it’s still hanging in there. at the stop sign I wish the carry-on bag was ever so slightly larger. Since the bags are not expandable, every inch counts. The bags are beautiful. Delighted to finally have a set that will last. It was easy to order and the shipment came right away. Everything was great didn’t need customer service.!

There was an issue with shipping a new order; after a couple of discussions, Nobl team were able to revise the order and get it shipped. I was appreciative and thankful it finally arrived which was around 4 weeks after the original date. We were able to travel with our new bags and very happy with the space and durability! Thank you.

I purchased the dark green NOBL luggage and absolutely love the color! The multidirectional wheels are a lifesaver and make navigating airports so much easier. The checked luggage is incredibly spacious, and the carry-on is especially handy with the built-in ability to charge your devices while traveling.

One thing to note is that you do need to provide your own charging unit. I would have loved the option to purchase a compatible one directly with the luggage.

I initially had a small issue with my cupholder, but Avenel in customer service was fantastic! Super helpful, responsive, and got me squared away quickly.

I’m taking my luggage out for another spin this week and can’t wait. Cheers to many travels and many adventures ahead! ✈️🌎🥂

We just got back from a 2 week trip to Scotland and England. We changed flights 2x going & returning. My husband liked the look of my luggage so he bought a checked bag for himself before our trip. The checked bag not only looks great but is very durable and functional too. It survived 4 airports and 3 hotel changes, countless train, bus, and cab rides and at one point we had to roll it over 1/2 a mile up a steep cobblestone street. Neither bag ever got a scuff mark on it. The functionality is amazing. I purchased the large checked bag, the carry on, and the weekender. They all worked wonderful and came back fully intact with zero damage. 10 out of 10 recommendation for sure!

Would really like to stress how frustrated i am with the luggage i bought. Three pieces. I have been trying to set the code but it’s difficult as the suitcase arrived without instructions. You are directed to their site but a little cardboard with a scan image on. Once inside trying to get instructions is fruitless. Finally i got a specialist and after explaining how i want to set the code for first time use i was sent a link to provide my visa information for a charge of 2 dollars to give me the information i need. WTF????? I am not handing out my visa information online to an Indian representative i imagine is working in India. I am led to believe they outsource this. How can they possibly send luggage to a customer without instructions on how to set it up and then charge them for the information.
This is the worst customer service i have ever seen. Will never buy again and will never recommend

I absolutely love the nobl check-in bag—it's sturdy, spacious, and feels built to last. It’s comfortable to handle even when fully packed. It also held up great during travel without looking worn. Overall, a fantastic choice for anyone who checks a bag regularly. Excellent customer service, helped me with many of my questions.

Extremely Disappointing Warranty & Customer Service Experience

I purchased three NOBL luggage pieces, including two 28" check-in bags with a Lifetime Warranty. Both checked bags later developed wheel/wheel-housing problems during normal use.

I contacted NOBL, provided detailed photos, and followed their warranty process. Unfortunately, email support is no longer monitored, and I was pushed into an AI-based chat system that made it extremely difficult and time-consuming to get meaningful human assistance.

NOBL later acknowledged the delays and confusion and confirmed that I had been told 8 replacement wheels were requested, but I received only 1.

I originally liked the luggage and simply wanted the company to honor its warranty. Instead, I have spent far too much time trying to get a basic warranty issue resolved.

A “Lifetime Warranty” is only valuable if customers can actually access reliable support and receive a proper resolution.

Unfortunately, based on my experience, I cannot recommend NOBL at this time.

I absolutely love my luggage! You will not be disappointed in this purchase!

Online order was simple and easy. The company customer service representatives are very receptive to handling issues and concerns.

This item perfectly meets my needs! I recently went on a 2-wk mission trip & used this one piece of carry-on luggage for the trip! I loved the multiple pockets, cup holder, charging component & sturdy exterior! The wheels were awesome, & I had no trouble at all getting thru the airports quickly! (I also used a vacuum pump & bags, & fit everything in!) Bought the weekender bag, too, but found it traveled with less stability than I expected. It will come in handy for local weekend trips, though!

BUYER BEWARE
The worst company to deal with! Can’t be reached other than “live chat” which has automated answers.
Claims to have free returns but they don’t. It cost me $150.00 to return an order.
Product was flimsy yet very heavy.

I’m updating my review.
Brody Matthews took care of most of my problem and promised he will take care of all of it. 🙃

I am writing this review to warn other consumers about the deeply frustrating and costly experience I am having with NOBL.
In May 2026, I ordered a suitcase from Noble. Upon realizing it wasn't the right fit, I contacted their customer service team. They assured me they could replace the original suitcase with a smaller model. However, after initiating this process, the staff informed me that they could not ship the replacement to Canada—a critical policy restriction that their own team apparently did not know.
I then requested a return address to send the original item back. Noble stated I had to return it at my own cost which I understood. They provided a return address located at 8470 Highway 50, Brampton, Ontario, L6T 0A5.
The return process quickly turned into a financial nightmare. NOBL refused to accept the suitcase at the address they gave me, I was hit with an unexpected fee of $56.33 just to pick the item up and process again it at my local post office. After a massive delay and constant back-and-forth, I only finally received a proper, resolved return address on July 2, 2026.
Noble’s staff are poorly trained on their own international shipping policies, and their administrative errors have left me fighting for what is owed to me! I strongly advise Canadian customers to look elsewhere.
August 31st 2026 I continue to wait for the suitcase refund and the additional shipping costs.

The products are good to great, based on specific items; wide range of color options; excellent customer service. I have a rolling hard-shell carryon suitcase, a Weekender bag; packing cubes; and a water bottle (all in matching colors). The suitcase is good, lots of thought-out features like a laptop “door” you can open from the outside and an exterior fold-down cupholder. Only issue is the cupholder is not sturdy, with a plastic inner mechanism that keeps coming off its track. I had to tape it shut to keep it from opening. Weekender bag is great, very versatile and again, lots of features. My favorite is a zippered lower compartment for shoes, toiletries etc. Packing cubes coming in a six pack of different sizes, all are expandable. Water bottle is super sleek and solid, powder coated exterior and it really keeps liquids cold. Fits well in backpack side pocket. Overall, I’m happy with Nobl gear.

Do not buy NOBL luggage, do not believe the hype from the paid social media influencers, do not believe their 'incredible' sale offers. Do not sign up for the NOBL Air subscription, at the astronomical cost of $195 CAD every year.
I bought 2 extended carry-ons, a medium check in, and a large check in baggage. Note that that the carry-ons are TOO BIG for most European airlines, so you will need to pay EXTRA to check it in.
I was automatically charged $195 for the NOBL Air subscription after a 14-day 'trial' period. Make sure you CANCEL the subscription before you're locked into $195 price (go buy Apple airtags instead). I did manage to get a 50% refund on the $195, but it was painful working through the AI Chatbot.
I also waited on hold for > 1 hour for Support when I called a few days later, then the line was arbitrarily disconnected. Such a horrible experience.
Bottom line - DON'T believe the hype, it's just good marketing for a sub par and expensive experience.

Update (09/02/2026): I received a call from Grace, a Customer Success Manager, in which she provided prompt resolution and clear steps on how to return the defective weekender bag. Grace was also very attentive to my description of the issues and how my experience had been with the support team via chat thus far.
We will be mailing back the weekender bag soon, I will provide another update with timelines and solution provided.

***

Bought two sets which after heavy discounts cost over 1,200 usd. On our first trip we encountered issues with one of the weekender bags, one of the hooks for the strap pretty much snapped in half and one of the legs at the bottom of the bag came off when removing it from the overhead compartment. I contacted their support team countless times, first they said they will send the replacement parts with tools and instructions how to change them. Then they said they will provide a return label with an email on how to proceed with the exchange. I never received either emails… when I tried contacting them again, a guy named “Harry” ghosted me after saying he was reviewing the chat conversation.
For a luggage that is pricey, I expected better quality and better customer support.

I don’t deny the bags are cute, but not worth the price.

love my Noble Luggage. I get so many compliments on it and I love the packing cubes!
I need to obtain additional covers - please let me know how I can get additional luggage covers.