NinthAvenue Canada Recensioni 96

TrustScore 3.5 su 5

3,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was worried about receiving the package because of the courier used (have had problems before with the courier), but it worked out well. Also, when I was concerned whether it had been delivered, the... Leggi di più

Valutata 5 stelle su 5

Loved the wig itself , wanted it to come a little earlier . I received some nice emails from the Co . which I appreciated . The wig itself looks “used” to me with lots of little broken hairs sticking... Leggi di più

Valutata 1 stelle su 5

I haven't seen a more terrible service, at first they didn't send the order for three weeks, then they offered a replacement that doesn't match the ordered product at all, now they don't return the mo... Leggi di più

Valutata 4 stelle su 5

4 stars! Good company, has everything I needed, but I had issue with delivery of my package, tried to connect with customer service, sent emails twice, but they didn't respond to me. Only after wr... Leggi di più

L'azienda ha risposto

3,7

Nella media

TrustScore 3.5 su 5

96 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 1 stelle su 5

They never sent my order

They never sent my order

10 giugno 2024
Non scritta su invito
Logo di NinthAvenue Canada

Risposta di NinthAvenue Canada

Dear Customer,

We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We do hope you will give us another chance.

Regards,
Swapnil

Valutata 1 stelle su 5

Ordered over 3 weeks ago

Ordered over 3 weeks ago, when I try to track the order it comes up as page no longer exists. If I don’t receive the order in the next few days I will file a class action fraud complaint.

18 giugno 2024
Non scritta su invito
Logo di NinthAvenue Canada

Risposta di NinthAvenue Canada

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Valutata 1 stelle su 5

They don't have the items on their website. Liars.

They had a specific product on their website. No indication it was out of stock or unavailable. Ordered Dec5. By January, still had not received and no communication from Ninth Avenue. Finally messaged support and they informed us the product was unavailable. Claimed they would take the listing down. Firstly, why did they fail to inform us they could not fulfill the order? Were they hoping to just keep our money and we wouldn't notice? Secondly, a week later and the product is still on their site. I guess they hope to scam someone else that will NOT realize they never receive what they paid for. Awful customer service (or lack thereof). Will not be ordering from them ever again.

5 dicembre 2023
Non scritta su invito
Logo di NinthAvenue Canada

Risposta di NinthAvenue Canada

Dear Customer,

We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Valutata 4 stelle su 5

Newby

I’m not use to ordering things online. But a daily contact would be nice. Even to say “package still in processing”

1 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Would Highly Recommend A+++++++

Haven’t received my parcel yet but had a perfect previous transaction with this company. Absolutely excellent to deal with. Quick responses and shipping. Would definitely recommend!!! Thank you

8 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

This is the second time I order from…

This is the second time I order from Ninthavenue and i am impressed with the processing of the order. Fast and efficient services. You know right away that your order has been received and the follow up is there all the way to delivery date and time

16 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

Good supplier

Order quickly arrived in good condition. Tracking is helpful. Reliable source for products.

8 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Great product!

I was helped in good speed & the product arrived well packaged inn perfect condition.Thank you!

26 gennaio 2023
Non scritta su invito
Valutata 4 stelle su 5

Cuticle Clipper by Premax, Italy

I am not an online shopper so was weary about ordering cuticle trimmers at quite an extravagant price on a site I had not heard of. I completed my research, read reviews and selected the one made by Premax in Italy .. which I have received and am extremely happy with! I did, however find shipment updates by/with Globegistics a bit difficult to follow (ie. mapping route). Overall, a pleasant experience.

24 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

5 Stars!

I would purchase from this company again. Delivery was not super fast but they were worth the wait. Excellent quality of hair. I purchased two sets incase they were too thin, but I did not need two sets as the hair was nice and full and lovely! Thank you Ninthavenue for the high quality product and reasonable pricing! Cheers. -Lisa

22 giugno 2022
Non scritta su invito

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