My shipment was lost / stuck during the transit in Germany. The customer service was great, very helpful & very responsive in helping to solve the problem. All I can say that Ninelife got a GREAT TEAM... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Possible scam. Ordered an item, provided my credit card details. Thereafter I received numerous emails from different delivery agents saying my order was on its way with a link to track the order. Cl... Leggi di più
I am very happy with the product I bought to help my migraine symptoms. I bought a second bottle and if my situation which has plagued me for more than 40 years is under control I plan to continue wit... Leggi di più
Customer service very fast in response on my question and other request. They packed till ready to ship was fast just unfortunately the DHL Shipment take more than one month and understand is the rece... Leggi di più
4,0
Molto buono
64 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
They have available what i required
They have available what i required. Communicated regular about the progress
19 giugno 2026
Non scritta su invito
My shipment was lost / stuck during the…
My shipment was lost / stuck during the transit in Germany. The customer service was great, very helpful & very responsive in helping to solve the problem. All I can say that Ninelife got a GREAT TEAM . Keep up the good work.
2 febbraio 2026
Non scritta su invito
I like the timely response
I like the timely response, but i don't like the long wait for the shipment to arrive in M'sia. It took almost a month, Hm...
3 giugno 2026
Non scritta su invito
Poor shipping
Delivery was super slow (2 weeks). And when it did arrive it had been shipped in a Jiffy bag and the box was destroyed.
20 maggio 2026
Non scritta su invito
The package safely arrived at my…
The package safely arrived at my hometown without damage. The time frame also expected on the date said.
9 maggio 2026
Non scritta su invito
Good quality product and reliable…
Good quality product and reliable delivery.
5 maggio 2026
Non scritta su invito
After this please update client and…
After this please update client and speed up the delivery..
23 aprile 2026
Non scritta su invito
Risposta di NineLife Malaysia
Hi Fahmi,
We apologize for the delay in your order. Your feedback is important, and we are reviewing our delivery timelines.
I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.
Thank you for your understanding and patience.
Regards
NineLife
Customer service very fast in response…
Customer service very fast in response on my question and other request. They packed till ready to ship was fast just unfortunately the DHL Shipment take more than one month and understand is the recent globally fuel issues.
23 aprile 2026
Non scritta su invito
The brace is very practical
The brace is very practical and easy to put on.
3 gennaio 2026
Non scritta su invito
is great the function is very good
27 marzo 2026
Non scritta su invito
good tracking of shipment visibility
5 marzo 2026
Non scritta su invito
Misleading Shipping Expectations & Delayed Delivery
I placed an order for supplements through ninelife.my, expecting a domestic Malaysian shipment based on the website’s wording (“Currently, we ship within Malaysia”) and the fact that prices are listed in RM with free shipping.
However, after more than three weeks, my tracking shows the shipment is still in the United States. There was no clear disclosure during checkout that the products would be dispatched internationally, which significantly affects delivery time.
Additionally, my order was not shipped in full. The supplements were sent separately without prior notice, and there was no indication at the time of purchase that any items were out of stock. I was not informed that the order would be split.
While free shipping is offered, the lack of transparency about international fulfillment and delayed dispatch is disappointing. Customers should be clearly informed if products are shipping from overseas so they can make an informed decision.
I hope the company improves transparency around stock availability, shipping origin, and realistic delivery timelines.
12 febbraio 2026
Non scritta su invito
Risposta di NineLife Malaysia
Hi Sham,
Thank you for the valuable feedback
We sincerely apologize for the inconvenience caused.
We understand that you are not happy with the service provided to you and assure you that this will be checked thoroughly and corrective measures will be taken.
I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.
Thank you for your understanding and patience.
Regards,
NineLife
scam company....do not buy from this…
scam company....do not buy from this site!order my product in late dec 25,het only showed order processed!no delivery date not any update on delivery!u will get your karma u scamming others hard earn money!trust me....what u gained throw cheat and lies....u will lose many folds more later!u just wait!
29 dicembre 2025
Non scritta su invito
Risposta di NineLife Malaysia
Hi J Mun Weng,
Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.
Thank you!
NineLife
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