Order has been sitting in a sorting facility in Australia for well over a week now with no further updates on when it might be arriving to me in Melbourne. I’ve emailed Nicole support multiple times w... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Fantastic service and range, quick delivery. However, they have a points reward system for loyal customers. I have built up a considerable amount of points (Over £100 worth) but there is no way to cla... Leggi di più
just shit products in general. they didn't id tho and didn't cause a hassle so ill give em 2 stars for that
Once again you have excelled in your customer service. I ordered 14 tubs of snus on the Thursday morning and I received them on the Fri lunchtime, this is why I keep ordering from this company. I don'... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Offering a wide range of quality nicotine pouches and pods across the UK at affordable prices.
Informazioni di contatto
Bristol, Regno Unito
- help@nicoplug.com
- nicoplug.com
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Le persone hanno visualizzato anche
just shit products in general
just shit products in general. they didn't id tho and didn't cause a hassle so ill give em 2 stars for that
Ordered and was apparently dispatched…
Ordered and was apparently dispatched but still not reviewed after a full week, reached out and heard nothing back!
C’est pas le colis que je voulais qui a…
C’est pas le colis que je voulais qui a été livré
Iceberg Snus
After ordering Iceberg snus I discovered that it was All expired. Most of it a year ago. Given that each pack only cost 0.99 pounds Im not too disappointed, but I would much rather have paid more for a good product if there was an option.. 0.99 did seem sketchy but I had ordered from that website before and it was satisfactory. At least if they warned that the snus is expired and hence this hilarious price.. Obviously it couldn’t have been without a catch, and I knew it. Its just sad there is an option to pay more and get good product, and one is left to order this garbage
Fantastic service and range. However....
Fantastic service and range, quick delivery. However, they have a points reward system for loyal customers. I have built up a considerable amount of points (Over £100 worth) but there is no way to claim this. I have emailed over 10 times regarding this and not one response. If they fix this I would give 5 stars but they fact they ignore emails and do not deliver on the points promised to loyal customers I have to give one.
Nicopods paid but not received 10 days after
I purchased some nicotine pouches from nicoplug on the 15 of November ,today is the 28 of November and still not ear from you . Payment was made at the purchase .
Still on the site that order confirmed but not shipped,when the policy of the company says that I would receive it in 2 to 5 days.
Wrong item sent
This isn’t the first time I’m ordering with them. But it’s the first time I’ve been sent the wrong product (flavour / strength). When I sent two-three emails, explaining the situation, and that what I ordered is similar but NOT the same as the one I received. No one could bother to respond to my email, which is a shame, as in the past, their services have been top notch. So I’m afraid, this will be the last time I order with them. Have found another website that has sent what I actually wanted from this place. So, order at your own risk, and don’t bother sending customer service an email. You won’t get a reply.
Bought 2 tubs and they never arrived…
Bought 2 tubs and they never arrived terrible website do not buy from here, unless you want to lose your money.
I haven't received my package yet
Order just sitting around with no help from Nico plug customer support or Auspost.
Order has been sitting in a sorting facility in Australia for well over a week now with no further updates on when it might be arriving to me in Melbourne. I’ve emailed Nicole support multiple times with no response and Aus post is no good either. Wouldn’t recommend Nicole if your not in the uk I guess I’ve lost like $50 aud
It is wery nice
Horrible and unprofessional
Horrible and unprofessional, I made a order never came tried to email they won't respond it's been over 6 weeks their scammers and liars who will ghost you after taking your money DO NOT BUY
Great company, fast delivery
Once again you have excelled in your customer service. I ordered 14 tubs of snus on the Thursday morning and I received them on the Fri lunchtime, this is why I keep ordering from this company. I don't pay delivery charges & I also receive 10%or more off my bill. I ordered 4 more tubs from another company, just because I couldn't get them from nico plug, I was charged delivery & the snus was also dearer than what I pay, so again I will stick with nico plug. Highly recommend & if you have any questions or need help, you have a member of staff answers your message very quickly. All in all I love this company, & will keep ordering from here.
10/10
Always been very quick and efficient with my orders. Been a trusted customer for years and have never had any problems!
I place an order on December 23
I place an order on December 23. My order status still says order placed and not shipped yet. I have sent emails to see if there is any issue with shipping. I have not received any reply from the company at all. I have never written a negative review. I am ver frustrated and disappointed with this company right now
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