I was supposed to have my meter changed between 8 and 12 but no one turned up so I phoned them and after being on the phone for 30 minutes I get told my appointment was cancelled but they don't know w... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I was supposed to have my meter changed between 8 and 12 but no one turned up so I phoned them and after being on the phone for 30 minutes I get told my appointment was cancelled but they don't know w... Leggi di più
L'azienda ha risposto
Had a leaflet through my door to advise that Network plus were going to install a water meter at my property. I phoned hem to advise that I had neither requested this nor wanted it, only to be told it... Leggi di più
I wanted to take the time to leave this review because I was absolutely taken aback by the fantastic customer service Stephen Powell (Gloucestershire Area) provided this morning when he replaced m... Leggi di più
L'azienda ha risposto
Applied for a water meter in October 2025. It's still not sorted. Many calls saying that the appointment needs to be cancelled, usually blaming the council when it's not the council's fault. The engi... Leggi di più
L'azienda ha risposto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 18% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
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Hands down the worst company I have ever worked for , poor management, poor communication skills . Penny pinching muppets
Advised I needed a new gas meter and arranged an appointment. The fitter has not turned up or contacted me to advise the appointment has been cancelled. I have just wasted 4 hours of a day off on a sunny Saturday morning. Hopeless service with phones not being answered.
Please do not bother me again.
I would like to say a very big Thank you to Stefan who called recently to inspect and replace my water meter.
Stefan took his time and proceeded with care and patience in extracting the meter, whilst taking me through this procedure. He was calm, efficient and trustworthy and really is such a great asset to Network Plus. I am most grateful for all his help and efforts that day and cannot recommend him high enough.
Thank you.
Very helpful and efficient service by Julian to replace a stop tap on behalf of Severn Trent.
Excited to work with network plus and there clients installing water meters externally in the uk
A neighbour works for Network Plus and he brings his LWB van and sometimes other equipment such as diggers home with him, which cause a nuisance, they also have 3 cars!! We live on a narrow residential road, which he doesn’t seem to understand. Network Plus should not allow their staff to store company vehicles at home.

Risposta di Networkplus
oooo someone see me and stop ignore !!!??? you still dont get any notifications from police ??? weird !!! but ok that was in 27.10.2023 in darlaston ws10 area wolverhampton street reg number BD70 RNY !!!
I am trying to contact Network plus - as advised by Severn Trent.
It is impossible, the phone just rings out, and when I
tried another number answerphone clicked in, I left two
messages and nobody has called me back.
I then in desperation tried emailing - but to date no response.
If this is an indication of their service is is dreadful.
I would like to take this opportunity to say what a fantastic team came out to us today to fix our driveway following emergency work by national grid.
The guys were clean tidy efficient and polite. They completed the work to a high standard and made sure we were happy with the results.
Thankyou to your guys, I couldn’t recommend them more highly.
Pathetic,poor service,meter exchange supposedly no hassle,got a leak on the day it was switched 8th Aug,sent someone to look at it today and never even attempted to resolve it,so i guess he aint a qualified plumber,if this is true then surely my insurer needs to know that they are not certified to carry out the work
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